Skype Messages Not Sending [Solved]

By Wendy Mai  Program Issues  Skype   0 Comment

Your date was cancelled because you has been unable to send messages to and get in touch with him/her on Skype. It’s extremely annoying. And you’re not the only one experiencing difficulties sending Skype messages. Many users are reporting it. But the good news is you can fix it by trying the solutions below. You don’t have to try them all, just work your way down the list until you find the ones that works for you.

Try these solutions:

  1. Reset Skype
  2. Update your Skype to the latest version
  3. Get the classic version of Skype
  4. Reinstall Skype

Solution 1 – Reset Skype

Resetting Skype to its default settings has solved the Skype messages not sending problem for a lot of users. So, we recommend it as the first option for you to try. Follow the steps below:

  1. Right-click the Start button and select Apps and Features.

  2. Navigate to and select Skype, then click Advanced options.

  3. Under Reset, click the Reset button.

  4. Click Reset as confirmation.

  5. When the reset is finished, you’ll see a tick next to the Reset button. Then you can close the Settings window.

  6. Log into Skype and test by sending a message to a contact.

Solution 2 – Update your Skype to the latest version

If you’re using an older version of Skype on Windows 10, you can check for updates in the Microsoft Store to try fixing the Skype messages not sending problem.

For Windows 7 & 8 users, you can sign into Skype and select Help, then Check for updates.

Solution 3 – Get the classic version of Skype

If the above steps produce no results in your Microsoft Skype, then you may try installing the classic version of Skype for your Windows PC. Click this link to download the classic Skype for Windows.

Solution 4 – Reinstall Skype

If feeling at your wit’s end, you might as well try reinstalling Skype to fix the issue. Follow these steps:

  1. Type skype in the Windows search box, right-click on Skype and select Uninstall.

  2. On your keyboard, press the Windows

    key and R at the same time to open the Run box.

  3. Type %appdata% and click OK.

  4. Select the Skype folder and delete it to completely remove Skype from your computer.

  5. Click this link to download Skype.

  6. When the download is completed, open the downloaded file and follow the onscreen instructions to reinstall Skype on your PC.

Hopefully this fixes your problem.

Bonus tip:

As people often use video chat on Skype, to be on the safe side, you’d better keep your camera and microphone drivers up to date. You can go to the device manufacturer’s website to download the most recent correct driver for your device — be sure to choose only drivers that are compatible with your Windows version — then follow the manufacturer’s instructions to install the driver step by step. This, however, requires some time and computer skills.

If you don’t have the time, patience or computer skills to update your webcam and mic drivers manually, you can do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for your exact webcam and mic, and your Windows version, and it will download and install them correctly:

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

  3. Click the Update button next to the flagged webcam or mic driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).

    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)

If you have any issue with Driver Easy, please contact Driver Easy’s support team at for advice. You should attach the URL of this article so they can help you better.
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