[Solved] Dell Laptop Keyboard Not Working

By April Cai in Common Errors Tags: keyboard

On Dell, Microsoft or other forums, we find that many Dell laptop users reported that there are issues with their keyboard. As a result, they just cannot use the keyboard. If unluckily, you are also annoyed by such problem, no worry any more. Here in this article, we will be showing you how to solve Dell laptop keyboard not working issue. Please take your time going on with the tried-and-true solutions below.

Solution 1. Restart your laptop

One of the easy quick solution to solve your keyboard not working problem is to restart your laptop. Some users found that restart really made their keyboard work again at once. Thus try to restart your laptop firstly. If your keyboard still doesn’t work, no panic, try other solutions listed below.

Solution 2. Uninstall and Reinstall your Dell laptop keyboard driver

Your laptop keyboard not working error always caused by driver issues. In such case, try to reinstall your keyboard driver.

Since your keyboard doesn’t work, connect your laptop with a mouse either wired or bluetooth one. Then go on with the following steps.


Find and click Control Panel from Start menu.


Click Device Manager when view by Large icons on Control Panel window.


Now Device Manager windows will show up to you.

Find and expand Keyboards dialog.

Then right-click on your keyboard driver software and click Uninstall.


Click OK when asked to confirm the uninstall.


When it completes uninstalling, restart your Dell laptop.

Then Windows will reinstall the keyboard driver automatically.

Check if your keyboard could work properly.


Additional Tip:

For various driver issue, it’s always the time to update your driver. To update drivers, you can download the latest drivers from your hardware manufacturer’s website. But such way needs you find and download the correct drivers all by yourselves. It could be tedious and time-consuming. So a helpful driver tool is required. That’s why Driver Easy here comes to you.

It can help you solve all the drivers problems, including missing and outdated drivers.  And it supports most Windows versions, from Vista to the newly Windows 10. You can update all your missing and outdated drivers automatically with just one-click with Driver Easy Pro version. It comes with a no-questions-asked 30-day money-back guarantee and professional tech support 24/7. Or your can try its Free version, and update your drivers one by one. 


If you have any questions, just feel free to leave your comment below, thanks.

  • Rofiko Azwari

    still not working on my dell vostro laptop. but if I run in safe mode its ok

  • Sandeep k

    When i switch on laptop. My search option start automaticallly and ‘P’ keys press automatically….just like in search it showing ppppppppppppppp…..
    Like this.
    Please suggest me what should i do

  • Dave Hall

    Use the “on screen” keyboard. Its in the accessibility options in the bottom right part of the screen

    • janney

      I have the same problem, and my laptop still isn’t responding to the on screen keyboard