It’s a weekday and you open a link from an email. Then the window appears: Google Chrome is unresponsive. Relaunch now? Even though you click Yes, it doesn’t help.
Well, you’re not the only one who is bugging by this issue. But no worries, it’s not a hard problem to fix. As a matter of fact, you can easily fix it following the methods below.
Before you start: Close your Google Chrome and relaunch it.
If you can’t close Chrome, you can press Ctrl + Shift + Esc together on your keyboard to open Task Manager.
After ending all Google Chrome tasks, you can relaunch it and try methods below.
Try these methods:
Here are 8 solutions for you to try. You may not need to try them all; just work your way down until you find the one that works for you.
If you can’t launch Chrome, you can try method 7 & 8 first.
- Remove browser extensions
- Turn off the Help improve Chrome’s features and performance option
- Reset Google Chrome to default settings
- Clear Google Chrome cache
- Add
"--process-per-site"parameter - Rename the Google Chrome profile
- Update your Google Chrome
- Reinstall your Google Chrome
Method 1: Remove browser extensions
Extensions are small software programs that customize the browsing experience. They can let users set up Chrome functions according to the individual’s needs and preferences.
However, some installed extensions could be the reason for the “Google Chrome is unresponsive. Relaunch now?” error. Therefore, to remove or disable the problematic extension can solve this issue.
1) Double click the Google Chrome shortcut.
2) Type “chrome://extensions” in the Chrome address bar and press Enter.
2) Click every blue button to disable any extension listed in the panel.
3) Restart Chrome and open a URL in the third-party to check whether the error will appear or not.
If the error is solved, you’ll know there is something wrong with at least one extension.
4) Enable your installed extensions one by one to find which one is causing the problem. Then disable or remove it.
Method 2: Turn off the Help improve Chrome’s features and performance option
Google Chrome has a default setting that will automatically send diagnostic information to Google when your Chrome is crashed. Google uses this information to release a better Chrome version in the future.
But sometimes, it could lead to the unresponsive error. Turn off this option to see if the error is fixed.
1) Double click the Google Chrome shortcut.
2) Hit the three dots button in the upper right corner, then click Settings.
3) Click Sync and Google Services.
4) Scroll down to the bottom, disable Help improve Chrome’s features and performance.
5) Restart Chrome and open a URL in the third-party app to check if the error appears or not.
Method 3: Reset Google Chrome to default settings
Google Chrome has an option that can reset Chrome to default settings. This function won’t affect your saved bookmarks or passwords. It will make Chrome back to default configurations and remove all the settings that might cause this unresponsive error.
1) Double click the Google Chrome shortcut.
2) Hit the three dots button in the upper right corner, then click Settings.
3) Scroll down to the bottom and click Advanced.
4) Scroll down to the bottom and click Restore settings to their original defaults.
5) Click Reset settings to reset Google Chrome.
6) Restart Chrome and open a URL in the third-party app to check the error will appear or not.
Method 4: Clear Google Chrome cache
Clearing cache somehow is a quite effective way to solve problems. It’s worth trying.
1) Double click the Google Chrome shortcut.
2) Hit the three dots button in the upper right corner, then click History > History.
3) In the open Window, click Clear browsing data.
4) Click Clear data.
5) Relaunch Chrome and open a URL in the third-party app to check the error will appear or not.
Method 5: Add “--process-per-site” parameter
Chrome creates a completely separate operating system process for each tag or extra extension you use. If you have multiple tabs open and various third-party extensions installed, you may find many processes running at the same time.
Multiple Chrome processes running in the background could be the reason for the unresponsive error. Therefore, preventing Chrome from opening too many processes could solve this problem.
1) Right-click on your Google Chrome shortcut and click Properties.
2) Under the Shortcut tab, add “--process-per-site” in the Target box and then click Apply.
Next, a window will appear. Click Continue, then click OK.
Note: There’s a space before “--process-per-site”.
3) Restart Chrome and open a URL in the third-party app to check whether the error will appear or not.
Method 6: Rename the Google Chrome profile
Corruption of Chrome’s system default files could also cause this error. You can create a new Chrome profile to solve it by simply renaming the Default folder.
1) Make sure your Google Chrome is closed completely.
2) Press the Windows logo key + R together on your keyboard to open the Run box.
3) Type “%LOCALAPPDATA%” and press Enter.
3) Double click Google > Chrome > User Data to locate the Default folder.
4) Rename Default folder into Default backup.
5) Relaunch your Google Chrome. It’s now reset. Open a URL in the third-party app to check the error will appear or not.
Method 7: Update your Google Chrome
Updating your Google Chrome to the latest version can help you solve many issues.
If you can’t run Chrome, you can use another browser. Go to the Google Chrome official website to download the latest version and install it manually.
Or, open Chrome and you can click the three dots button in the upper right corner in Chrome. Then click Help > About Google Chrome to update your Google Chrome.
Method 8: Reinstall your Google Chrome
The error could be caused by corrupted installation. So you can reinstall the program to solve this problem.
1) Press the Windows logo key + Pause together then click Control Panel.
2) Set Control Panel view by Category. Then click Uninstall a program.
3) Right-click on Google Chrome and click Uninstall.
4) Use another browser to download the latest version of Google Chrome from the Google Chrome official website.
5) Install it manually and then check the error will appear or not.
We hope you find the above information helpful. And if you have any ideas, suggestions, or questions, feel free to leave a comment below.