It’s weekends, you open the Windows Store app to download/update apps, but the error 0x80072EFD shows up, you can’t use the Windows Store app. Then you check your connections, but you are connected to the internet and can use browsers. Don’t worry, you are not the only one who is bugging with this issue.

The error code can be caused by different reasons. Here are 7 solutions for you to try. You may not need to try them all; just work your way down until you find the one that works for you.

1. Update PC Device Drivers
2. Disable Proxy
3. Run Windows Update Troubleshooter
4. Update Windows System
5. Clear Windows Store Cache
6. Rename the software distribution folder
7. Clean Installation Windows


Method 1: Update PC Device Drivers

The error can be related to corrupted or outdated device drivers. Updating drivers should always be your go-to option when something goes wrong with your computer or system.
Whether you choose to update the device drivers manually, using Windows Update, or you use a trusted third party product, it’s essential that you have the latest correct device drivers for your operating system at all times.

If you’re not comfortable playing with device drivers, we recommend using Driver Easy. It’s a tool that detects, downloads and (if you go Pro) installs any driver updates your computer needs.

1) Download and install Driver Easy.

2) Run Driver Easy, then click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Note: You can do it for free if you like, but it’s partly manual.


Method 2: Disable Proxy

If you are using Proxy to connect to the internet, use the following steps to disable that.

1) On your keyboard, press the Windows Key (with windows logo) and R together.

2) Type “inetcpl.cpl” in the box and click the OK button.

3) Go to “Connections” tab and click LAN Settings.

4) Check the box which says “Automatically detect settings” and uncheck the box under Proxy server. Then click the OK button.

5) Go check the Windows Store app.


Method 3: Run Windows Update Troubleshooter

The error code may be related to windows update error. The Windows Update Troubleshooter is an inbuilt tool that helps to fix Windows update errors. The steps below help you fix this issue.

1) On your keyboard, press the Windows Key (with windows logo) and I together.

2) Click Update & Security.

3) Under Troubleshoot tab click Windows Update and then click Run the troubleshooter.

4) After finishing the troubleshooting process, restart your computer and check the error is fixed or not.


Method 4: Update Windows System

The problem can be caused by the Windows Update program. If so, Microsoft will fix it in the next Windows Update program. Therefore, installing the latest update should help.

1) On your keyboard, press the Windows Key (with windows logo) and I together.

2) Click Update & Security.

3) Click Check for updates first, then click Install Now.

4) Follow the instructions and then check whether the error is fixed.


Method 5: Clear Windows Store Cache

The problem can also be caused by a damaged Windows Store Cache. To fix it, you can clear the Windows Store cache by following steps.

1) Type “wsreset” in the search box and click “Run as administrator”.

2) A command prompt window will open and then close automatically. After that, you’ll see a confirmation message shows up saying: “The cache for the Store was cleared. You can now browse the Store for apps”.

3) Check the Windows Store app.


Method 6: Rename the software distribution folder

If the above-given solutions won’t work for you, rename the Software Distribution folder might help you.

1) Type “command prompt” in the search box and click “Run as administrator”.

2) Type below commands into the Command Prompt window one by one. After typing one line, press the Enter key and then go next.

net stop wuauserv
net stop bits
rename c:\windows\SoftwareDistribution SoftwareDistribution.bak
net start wuauserv
net start bits

3) Type “exit” and press the Enter key to close the Command Prompt window.

4) Reboot your computer and check whether the error is fixed.


Method 7: Clean Installation Windows

This solution should be your final option to solve the 0x80072EFD error. Reinstalling Windows will erase everything from your hard drive, allowing you to start again with a fresh system. So please backup all your important files before starting the clean installation. You can click here to learn how.

1) Go to the Microsoft website and download the media creation tool. Make USB become a media creation tool.

2) Find out the key to enter the BIOS in your computer/laptop and change the boot setting.

3) Doing a clean installation.

If you want a step by step tutorial for a clean installation, please click here.


Hope this article can help you solve the 0x80072EFD error. If you have any questions, please leave comments and we’ll try our best to help.

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