[Solved] NVIDIA Installer cannot continue

Camilla Mo, in Graphic issues

While installing NVIDIA Graphics driver, if you get error message “NVIDIA Installer cannot continue. This graphics driver could not find compatible graphics hardware.”, don’t worry. You can install the driver successfully by following the instructions in this article.

Firstly, try to install the driver using Driver Easy

Installing incompatible driver can cause this error. Before you move on to further steps, try to use  Driver Easy to install the driver. All you need is 2 clicks.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to a flagged Nvidia driver to automatically download and install the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Here take NVIDIA GeForce GTX 1080 for example. Driver Easy will detect the Nvidia graphics card installed on your computer.

If you can’t install the driver with Driver Easy, the graphics card may be disabled or the detected incorrectly. Follow below instructions to check it:

Check if the Graphics Card is Disabled

If the device is disabled, you’re not able to install the driver and get this error. You can check it in Device Manager:

1) Go to Device Manager,  if you see a small down arrow next to the device as shown in the picture, the device has been disabled. Then right-click the device and click Enable.



2) Restart your PC if asked. Then reinstall the driver.

Check if the Graphics Card is Detected Incorrectly

Under category “Display adapters“, if you do not see Graphics card listed there, the card mostly is not detected correctly. It could be listed under “Other devices” or somewhere else and shown as another device name.

Locate the devices with a yellow mark on it. One of these devices may be the NVIDIA graphics card. If you’re not sure how to figure out which one is the graphics card, follow steps below:

1) Right-click one device with a yellow mark on it and click Properties.


2) Go to Details tab, select Hardware Ids from the drop-down menu of Property



3) The Hardware Id Value should be like follows. The VEN code means vendor and the DEV code means device. In below screenshot, the VEN code is 15AD and the device is 0740.



4) Go to www.pcidatabase.com. Enter the two codes and click the Search buttons. 



Then you will get the device name and the vendor name (NVIDIA). 

Once you figure out the specific NVIDIA graphics card you have, update its driver to the latest version. 

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  • Aimee Mystique

    Right click on the properties of GEforce check which compatibility version is selected.. Mine was wrong and once i fixed it… waaalaaa the download worked and updated and i’m off and running again! woohoo.. After hours of searching forums i could not get it to work!

  • Steve Stillwell

    Doesn’t work. PCI database is down, besides it wouldn’t help. I already know the model of my graphics card. The specific drivers for it from nvidia won’t install.

    • Camilla Mo

      Hi Steve Stillwell,

      Thanks for your comments. For some reason, the PCI database is down currently. The problem may be caused by internet issues. It may work again after a while.

      To install the driver successfully, it’s recommended you use Driver Easy to install the driver automatically.

  • Pande Made Aga

    thank you bro , this is work (y)

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  • Ti Jia Yao

    THANK YOU SO MUCH
    I’ve been googling for nearly 3 hours starting from 1 am
    I’ve tried various methods but they’ve all failed me but your’s works fine. Thank you sincerely for this guide