Top 5 fixes for 0x80073712 error code in Windows 10

By Enya Zhang in Common Errors Tags: Windows Update

Got this 0x80073712 error code in the midst of a Windows update? You’re not alone. And the good news is, many users reported to have solved this woe using the following 5 fixes…

Try these fixes

You may not have to try all these fixes; just work your way down the list until the problem goes away.

  1. Run Windows Update Troubleshooter
  2. Run the SFC scan
  3. Run the DISM tool
  4. Delete Windows Update Cache
  5. Use Media Creation Tool to have a clean installation of Windows 10
  6. Bonus tip: Update your device drivers

Fix 1: Run Windows Update Troubleshooter

Windows Update Troubleshooter is a useful troubleshooting tool that helps us solve common Windows update issues. Here’s how to run Troubleshooter:

1) On your keyboard, press the Windows logo key   and type troubleshoot, then click Troubleshoot.

2) Click Windows Update > Run the troubleshooter.

3) Follow the on-screen instructions to troubleshoot.

4) Restart your computer, try Windows Update again and hopefully this problem has been fixed.

Fix 2: Run the SFC scan

System File Checker (SFC) is a handy feature in Windows that helps scan your system files and repair missing or corrupted system files(including those related to error 0x80073712). To run the SFC scan:

1) On your keyboard, press the Windows logo key  and type cmd. Then right click on Command Prompt and click Run as administrator.

Click Yes when prompted to confirm.

2) In the command prompt window, type sfc /scannow and press Enter.

It’ll take some time for the SFC to replace the corrupted system files with new ones if it detects any, so please be patient. 🙂
3) Restart your computer and see if the error 0x80073712 has been solved.

Fix 3: Run the DISM tool

DISM (Deployment Image & Servicing Management) is another tool that helps us fix Windows-corruption-caused errors (0x80073712 in this case). To run DISM:

1) On your keyboard, press the Windows logo key  and type cmd. Then right click on Command Prompt and click Run as administrator.

2) Type the following command and press Enter:

DISM.exe /Online /Cleanup-image /Restorehealth

Wait for a while for the whole process to finishes. 

3) Restart your computer and run the SFC (see Fix 2) again so it will help you replace any corrupted files with the correct ones. 

4) Check Windows Update and see if it works this time.

Fix 4: Delete Windows Update Cache

Deleting Windows Update Cache is another useful method to help us fix the 0x80073712 error code. Here’s how:

1) On your keyboard, press the Windows logo key   and R at the same time. Then copy & paste services.msc into the box and click OK.

2) Scroll down to the bottom, right-click on Windows Update. Then click Stop.

3) Press the Windows logo key   and R at the same time, then copy & paste C:\Windows\SoftwareDistribution\Download into the box and press Enter.

4) Press Ctrl and A at the same time, then right-click to pop up a menu and click Delete.

5) When asked to provide administrator permission, check the box before Do this for all current items and click Continue.

6) Back to the Services window, right-click on Windows Update and click Start.

7) Restart your computer and try the Windows update again to see if the error code disappears.

Fix 5: Use Media Creation Tool to have a clean installation of Windows 10

If all else fails, and that Windows update is too important to miss, then you might consider using Media Creation Tool for a clean installation of Windows 10. You can click here for reference and proceed with caution.

After that, check if the 0x80073712 error code problem has been sorted.

Bonus tip: Update your device drivers

In order to nip corrupted/mismatched/wrong/missing driver induced problems in the bud and keep your computer in tiptop condition, it’s always recommended to update your device drivers.

There’re two ways you can update your device drivers — manually or automatically:

Update your drivers manually – You can update your device drivers manually by going to the manufacturer’s website, and searching for the most recent correct driver for the exact device. Be sure to choose only drivers that are compatible with your variant of Windows system versions.

Update your drivers automatically  – If you don’t have the time, patience or computer skills to update your drivers manually, you can, instead, do it automatically with Driver Easy You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1)  Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.  

3) You can upgrade to the Pro version and click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system.

You can also click Update to do it for free if you like, but it’s partly manual.

4) Restart your computer for the changes to take effect.

 

 

That’s it – top 5 fixes for your 0x80073712 error code in Windows 10. Hope this helps and feel free to comment below if you have any further questions. 🙂