Touchpad Not Working in Windows 10/7 [SOLVED]

By Enya Zhang  Common Errors  driverTouchpad   0 Comment

touchpad not working

If you run into the touchpad not working issue, don’t panic. Check out the 4 fixes below and it’ll spring to life in no time…

You might want to use an external mouse to navigate through this article and fix this touchpad not working problem.

Try these fixes

The screenshots below are from Windows 10, but the fixes also work in Windows 7. Just work your way down the list until the problem is resolved.

  1. Enable touchpad in settings
  2. Update your touchpad driver
  3. Rollback your touchpad driver
  4. Remove the extra mouse drivers

Fix 1: Enable touchpad in settings

You touchpad not working issue sometimes happens only because you’ve disabled it unknowingly. To turn it back on:

  1. On your keyboard, press the Windows logo key   , then copy & paste main.cpl into the box and click OK.
  2. Click the Device Settings tab > your device > Enable > Apply > OK.

    Step 2) might differ slightly depending on the build of your Windows Operating System. The bottom line is: enable your touch pad.

    3) Hopefully this turns your touchpad back on and it works again. If the problem persists, try Fix 2.


Fix 2: Update your touchpad driver

One of the most common causes of a not working touchpad is an outdated or a faulty touchpad driver on your system.

There are two ways you can get the right drivers for your touchpad: manually or automatically.

Manual driver update – You can update your touchpad driver manually by going to the manufacturer’s website and searching for the most recent correct driver. Be sure to choose only drivers that are compatible with your Windows version.

OR

Automatic driver update – If you don’t have the time, patience or computer skills to update your touchpad driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks:

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. You can upgrade to the Pro version and click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system.Note: You can also click Update to do it for free if you like, but it’s partly manual.
  4. Check and see if your laptop touchpad behaves again. ?

Fix 3: Rollback your touchpad driver

If you’ve only had this touchpad stopped working issue after you’ve updated the driver for it, then chances are the driver is not compatible with your computer system. We might have to roll back to a previous version to get it back to work again. To do so: 

  1. On your keyboard, press the Windows logo key  and R at the same time, then copy & paste devmgmt.msc into the box and click OK
  2. Locate and double-click on your touchpad (usually under the Human Interface Devices or mice and other pointing devices category)
  3. Click the Driver tab and then click Roll Back Driver.

  4. Select the first option of a driver rollback and click Yes.

  5. Restart your computer and don’t forget to tap or scroll on your touchpad to see if it’s working fine.

Fix 4: Remove the extra mouse drivers

The multiple mouse drivers on your computer may interfere with our system and cause us this touchpad not working issue, as reported by some users. So we can try removing one by one to see if it can fix the issue. To do so:

  1. On your keyboard, press the Windows logo key  and R at the same time, then copy & paste devmgmt.msc into the box and click OK
  2. Double-click on Mice and other pointing devices and the item right under.

  3. Repeat 2) until your mouse stops working.
  4. Disconnect your mouse from the port and then insert it back.
  5. Tap/scroll on your touchpad to see if it responds now.

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