If you’ve upgraded to Windows 10 Fall Creators Update and you find that your PC runs into a black screen, you’re not alone. Many Windows 10 users are reporting this problem. But no worries, it’s possible to fix.
Here in this post, we provide you with 3 fixes. You don’t need to try them all; just work your way down until you find the one works for you.
IMPORTANT: You’ll need to be logged into Windows on the problem computer to try any of these solutions. If you can’t log into Windows, power on and off your PC 3 times to perform a hard reboot and restart it in Safe Mode, then try these solutions.
Sometimes, your PC’s external devices can be the cause of the black screen problems, for example, when you have too many external devices plugged in. Unplug all your external devices and then plug them back on one by one. This helps you determine which device is causing the problem. Once you find out the faulty device, you need to contact its manufacturer and see if they can provide support.
Note: You should do the uninstall in Safe Mode.
Faulty display card drivers can be the cause of this problem as well. You can reinstall the correct display card driver to your system and get this problem solved:
1) On your keyboard, press the Windows logo keyand R at the same time. Type devmgmt.msc and press Enter.
2) Expand Display adapters. Double-click your display driver.
3) Click Driver and Uninstall.
4) Click Yes.
5) Restart your PC.
If the above method doesn’t help, you need to check if there is newer version of driver for you display card.
If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the flagged display card to automatically download and install the correct version of its driver (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).