Windows 10 Won’t Boot? Try These Easy Fixes!

Sophie Luo, in Technical Tips

No need to feel panic when your computer is suddenly not booting normally. There is still a great chance that you are able to fix this problem by yourself. 

Before we move on to the actual fixes of this problem, let’s take a look at the possible causes contributing to your computer not booting: bad firmware, faulty software or failed hardware alone or combined could be the culprit of your problem.

Please note that we are not to deal with problem possibly caused by hardware malfunction, we are only focusing on software errors.

To fix this problem, here are some of the most effective methods that you should have a try: 

Step One: Perform a Restore, Refresh or Reset
Step Two: Check the Power Supply
Step Three: Remove External Devices
Step Four: Perform a Hard Reset

Step One: Perform a Restore, Refresh or Reset

Note: If you CANNOT log into the Windows 10 desktop, you can perform a hard reboot on your computer. This will allow you to go to the Advanced options page, where you are able to perform a refresh or a reset of your Windows 10.

Warning: Please do not try this when your computer is at a good state. Restarting a computer without support of operating system could result in data loss, incomplete installations and suspension and corruption of any processes that were running before the reboot. 

1) Press and hold the power button on your computer until it powers off.

2) Press the power button on your computer to turn it on.

3) Repeat step 1) and 2) until you see Please wait during the boot. It usually takes three repeats (more than three repeats if this is not the first time that you did this) for it to come up. You need to try until you can see the Please wait coming out.

4) When the following page shows, tab or click See advanced repair options.

5) Choose Troubleshoot. 

6) Then you will be seeing a page similar to the following one. You could choose Refresh your PCReset your PC or Roll Back to the previous build as per your own needs.


A refresh on Windows 10 will help you reinstall Windows 10. However, it will remove the applications and drivers that you have installed and your personal settings will be changed back to default as well. It will also remove applications from your computer manufacturer but the apps you installed from the Windows store will remain. 

A reset on Windows 10 will help you reinstall Windows 10 and removes ALL your personal files. The drivers, the applications, the personal changes that you made to settings, and the applications installed by your computer manufacturer will be removed as well. However, if your computer came with Windows 10, apps from your computer manufacturer will be reinstalled.

7) If you choose to refresh your Windows 10, choose Refresh your PC option. Then choose Keep my files

8) If prompt, click on the account you want to provide credentials for.

9) Press the Reset button to confirm the reset process. 

It will take a while for the refresh to start and to finish. Your computer will restart a few times during the process.

You need to sign into Windows 10 when the refresh finishes. You will go through first start up again before seeing the desktop after the refresh. 

For more information about resetting your computer from the options listed, please refer to this post here: 

How to reset Windows 10? 

Step Two: Check the Power Supply

Turn on your computer. If you cannot hear fans starting and cannot see anything on the screen, please follow the steps bellow to check the status of your power supply and make sure that it is problem-free.

For laptop users, please follow the instructions below to check your power supply.

1) Double check to make sure that the charger is the right one for your laptop. Many laptops, especially laptops from the same manufacturer, use the same size plug. If you have more than one laptops, it is easy for you to plug in the wrong power supply. 

2) Use a spare cable to see if it is the problem of your fuse in the plug. If you don’t have a spare power cable, please use a screwdriver to remove the fuse and install one that is known to be good.

3) Check the wire. If your power supply is beaten up, especially if you can see the colored wires inside the black outer protection, it could be time to buy a new power supply unit.

For desktop users, please follow the steps below check your power supply.

1) Double check the power cable to make sure that it is plugged in and the outlet is working. 

2) Ensure that the power switch on the back of its case, on the power supply, is set to the On position. If it still won’t power on at all, it’s possible you disconnected a power cable inside its case. If you haven’t been messing around inside the case, it’s possible the power supply is dead. In this case, you’ll have to get your computer’s hardware fixed or get a new computer. 

Be sure to check your computer monitor. If your computer seems to power on but your screen stays black, ensure your monitor is powered on and that the cable connecting it to your computer’s case is plugged in securely at both ends. 

Step Three: Remove External Devices

This step is suggested if your computer won’t boot into desktop or Advanced Startup Options.

1) Remove or disconnect all unnecessary discs and devices from the computer. Make sure that the computer is off, and then remove any discs and USB devices and the memory cards from the card reader slot. Disconnect non-essential devices such as camera, MP3-playersprinters, scanners, external hard drives etc., and leave mouse, keyboard and monitor connected. 

2) Turn on the computer. After you have removed the devices mentioned above, turn on the computer. 

3) If your computer starts well, reconnect the devices back on one by one. This will help you figure out which device is causing the problem. 

4) If your computer won’t start and the same problem exists, press and hold the power button to turn off the computer. Please make sure that you don’t connect any external devices to your computer for now. 

Step Four: Perform a Hard Reset

A hard reset will not remove any of your data in your computer, it is a move that decreases the amount of power stored in hardware components. 

Please consider following this option when you cannot log into your desktop or cannot go to Advanced Startup Options panel.  

For laptop users, please refer to the following content. 

1) Turn off the computer and make sure you have disabled or disconnected all unnecessary external devices. Remove the computer from any port replicator or docking station. 

2) Unplug the AC adapter from the computer and remove the battery from the battery compartment. 

3) Press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory. 

4) Insert the battery and AC adapter back into the laptop, but make sure you don’t connect any external devices just yet. 

5) Press Power button to turn on the computer. 

If the startup menu opens, use the arrow key to select Start Windows Normally and press Enter key on your keyboard. 

For desktop users, please refer to the following content. 

1) Turn off the computer completely and disconnect the power cord from the back of the computer. 

2) Press the power button on the computer for 5 seconds. 

3) Reconnect the power cord and turn on the power. 

If your computer starts well, you are done here. 

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