Windows Update Not Working, Stuck at Checking for updates [Solved]

By Sophie Luo in Technical Tips Tags: Windows Updates

If you’re stuck on or frozen at the Checking for updates message when you try to upgrade your Windows 7 to, say, Windows 10, don’t worry, we are here to help. Many Windows 7 users are able to solve it with one of the following solutions. 

You may not have to try them all; just work your way down until you find the one that works for you. 

1. Update Drivers
2. Update Patches
3. Change DNS server settings

Method 1: Update Drivers

One of the first things you should so is to verify that all your devices have the right drivers, and update those that don’t. Windows Update could stay at halt when you miss certain critical device drivers, say, network card driver. 

If you’re not comfortable playing around with drivers manually, you can do it automatically with Driver Easy

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. 

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee): 

1) Download and install Driver Easy. 

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to any flagged device to automatically download and install the correct version of its driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). 

Method 2: Update Patches 

If you miss some Microsoft patches in your PC, Windows Update won’t work properly as it should. To fix it, you can download the patches and install them. Here is how: 

1) On your keyboard, press the Windows logo key and click Control Panel

2) View by Large icons and click Windows Update

3) Click Change settings. 

4) Under Important updates section, select Never check for updates (recommended). Then click OK to save and continue.

5) Restart your computer. 

6) Go to the Microsoft support website, and download the following updates:  

KB3102810
KB3083710
KB3020369
KB3050265
KB3172605

Choose accordingly the version you need, 64-bit or 32-bit. Place them on your PC desktop.



7) Reboot your computer again. 

8) On your keyboard, press the Windows logo key and R at the same time. Type services.msc and press Enter.  

9) Right-click Windows Update and click Stop

10) Go to C:\Windows, right-click SoftwareDistribution and click Delete

11) Go to your PC desktop, and double-click the KB 3102810, KB3083710, KB3020369, KB3050265, KB3172605 setup files to install. 

12) Reboot your computer. 

13) Follow the path: Start button > Control Panel > Windows Update (View by Large icons).



14) Click Check for updates

15) Wait for while for Windows to search for the updates for you. You can also turn on the Windows Update service that we turned off if you like. 

Method 3: Change the DNS server settings

Windows Update not working issue can also be caused by faulty DNS server settings. To fix it, you can modify the settings: 

1) On your keyboard, press the Windows logo key and click Control Panel

2) View by Large icons and click Windows Update

3) Click Change adapter settings.  

4) Right-click the connection for which you want to configure Google Public DNS and click Properties

5) Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and then click Properties.

6) Click the Advanced  button. 

7) Go to DNS tab. If you can see any DNS server IP addresses listed, write them down for future reference. Then Remove them from this window. 



8) Click the Add… button, then type the following IP addresses of the Google DNS servers: 

  • For IPv4: 8.8.8.8 and/or 8.8.4.4.
  • For IPv6: 2001:4860:4860::8888 and/or 2001:4860:4860::8844

Click Add

9) Click OK to save the change. 

10) Now check your Windows Update again, see if the problem is solved.