Lenovo Easy Camera Not Working on Windows 10 [Solved]

Camilla Mo, in Technical Tips

It is common that Easy Camera doesn’t work in Lenovo Y470, Y570, Y471a or Y470p. If this is your case, don’t worry. There is a trick for you to fix the issue.

In Windows 10, The Easy Camera not working always is due to faulty drivers. Windows may fail to install the driver correctly. To get it work again, just install the right driver for the device.

If you want to check the driver status, you can go to Device Manager. In Device Manager, if you see a yellow mark next to the device name, the driver is having problem. 

 

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Lenovo hasn’t released the Windows 10 driver for Y470, Y570, Y471 and Y470p. If you have tried searching for the driver on their website, you may already knew that.
So it is impossible to download Windows 10 driver from Lenovo.

In this case, you can try the driver for older version of Windows. Usually, driver for Windows 8 or Windows 7 would be compatible with Windows 10. In order to have the maximum compatibility, try the Windows 8 driver first. Then your Easy Camera should work again.

Click the link below to download the driver:
(The driver works on Windows 10 32-bit and Windows 10 64-bit.) 

https://download.lenovo.com/consumer/mobiles/camera1388.exe

 

To install the driver, just double-click on the downloaded file and follow the on-screen instructions. During installation, when you go to the Finish screen (see below screen shot), ensure to uncheck the box next to Install Camera Driver. If not, you’ll get an error when doing an auto install.

 

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If the issue persists, you might want to try the driver for Windows 7. The broken device might be the reason if updating driver doesn’t work. Then you can consider taking your laptop to the repair shop for a further check. 

You can also use Driver Easy to fix this issue. Driver Easy will scan your computer and detect all problem drivers. Then provide you with new drivers. It has Free version and PRO version. With PRO version, you can enjoy faster download speed and full features. To update all drivers, all you need to do is click your mouse two times. 

Driver Easy PRO version offers expert tech support guarantee. Regarding any driver problem, you can contact us for further help. And it offers 30-day money back guarantee. You can ask for a full refund if you are not satisfied with the product.

Hope the trick here helps you fix the issue.

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  • Porcelain Doll 337

    if you all have a lenovo…..hit the f8 key it should come back on…i know it did on mine because the f8 disables the webcam and the driver….sadly…i read all this but went to a different site and hit one key and bam…

    • Thank you Porcelain Doll! I was bracing for an evening of debugging and driver re-installing. Simple f8 did the trick!

    • Denis Leyton

      OMG! thanks a lot @porcelaindoll337:disqus i was about to get crazy! #lifesaver

    • dk

      thank you !!! for anyone searching for a solution for 0xa00f4271 errror, first I had to press on the screen near the camera to apparently push the camera back in its place ( found this on another thread ). That made the error disappear. Next the F8 trick solved the problem of the camera not working.

      • Camilla Mo

        Hi dk,

        I’m glad to know you have the problem fixed.

    • Akshay Bhatnagar

      Thank you soo much for this.. Was tired of searching through pages and pages why this thing isn’t working.. You are the Saviour 😀

    • Sarita Singh

      Porcelain Doll : You are my blessing in disguise . I was sad all the time , but I saw your comment and Wow, camera starts looking at me 🙂

    • Jen Sanchez

      This worked for me! Thanks 🙂

  • Sylwia Michalska

    None of these solutions worked for me and I haven’t been able to access the camera for over a year. It worked perfectly prior to windows 10 upgrade. The camera drivers were updated, the light would come on my lenovo laptop but a greyed out icon would appear instead. Within the laptop windows settings I enabled applications to use the camera yet still the problem persisted. The only solution which has worked is to install lenovo settings application, which has returned my camera to a working condition!! :))

    • Porcelain Doll 337

      if you hit the f8 key it should come back on…i know it did on mine because the f8 disables the webcam and the driver….sadly…i read all this but went to a different site and hit one key and bam…

    • Alaina

      If the f8 key doesn’t help, go to Lenovo Settings and turn privacy mode off.

      • Jakub Wielik

        omg thanks hahahaha

  • mrCalvin

    I have recently upgraded my T430 to windows 10. The integrated webcam (Previously working perfectly) is not even being recognised by the OS – Any ideas ?

  • Faycel Dz

    just fixed mine, i uninstalled easycamera and downloaded the new driver over here and installed it and it works now.
    Thank you so much

    • Camilla Mo

      Hi Faycel Dz,

      I’m glad that it helps.

  • Darwin

    hi, how do i resolve my camera problem for lenovo x201 cannot find camera

  • Vince

    Simplest way to resolve this issue (which is common with many Lenovo laptops) is just uninstall “easycamera” from the device manager. 9 times out of 10 Windows will recognize the camera correctly.

  • Sheila

    Uninstalling the camera and reinstalling it worked for me after hours trying to find a solution. Hope it works for you.

    • shane

      how do you re-install the camera?

  • Peter

    I have an Edge 15 with windows 10. My Easy Cam is out of focus. my software says the device is working properly and has the correct drivers but again, it is way of focus. Anyone have any ideas?

    • Vince

      check to see if there is a plastic film over your camera lens, usually Lenovo uses blue plastic tape film to protect the lens until it gets to the customer, but clear is common too.

  • Eloy

    Thanks! It works!

  • Eloy

    thanks! it works! 🙂

  • Rowen

    hi,

    Pls Help me my camera for my lenovo ideapad 100 is not working, when i open my camera goes like this…

    something went wrong
    if you need it here’s the error code: 0xA00F4273(0xA00F4273)

    i already update my camera but problem still the same…

    thank you… God Bless

    • Roberto

      They only have to unlock the camera from the antivirus

    • Vince

      if you keyboard has a camera key (usually F8) just press it, I spent a couple hours tearing apart a Flex 4 and finally realized that was the problem.

      • Bot n00b

        OMG THANK YOU SO MUCH I SHOULDVE READ THIS SOONER
        I legit reset my laptop 2 times and didnt realise all you had to do was press F8. THANK SO MUHC MAN

      • Leila

        OH MY GOOOOD Oh my god I can’t believe that this information is nowhere else!!!! Oh thank you sooooo much!!! I was going crazy i tried everything I read many many pages and instructions and nothing worked!!! Oh god this is so stupid that they don’t mention anything about this key on the lenovo page for this laptop… thank you sooo sooo soooooo much !!!

      • jei jei

        Thanks so much for your help. I spent 2 hours trying to fix it.. Lol

      • GMan

        Vince – you are an absolute star! Thanks a million. I have spent hours and hours downloading drivers, looking on forums and trying absolutely everything to get my camera to work and all I had to do was to press F8.

        Brilliant. Nice to know that great people like you are helping so many others. Just a shame that this simple fix is really not so well known.

        Thanks again

      • Weezie

        Brilliant!!!! Thank you!!!!

      • Mike M

        Hello Vince,
        That was exact problem in my Flex 4. Thanks for the solution!! Lenovo must place some symbol on the task bar, when the microphone and/or camera are in “OFF” state…

      • Alexandre S

        F8 – me salvou tbem. #Fica a dica.

      • christen

        thank you so much for that i have been going out of my mind trying to figure out why my camera wouldnt work i even had a tech look at it and he couldnt figure it out and to think it was a simple button thanks!!

  • lasantha

    my camara not working

  • samir

    HI,
    i have lenovo yoga 2 pro runing on windows 10 camera is not working normaly the original system should be windows 8
    in the device manager there is no imaging device.
    so how can i fix it?!
    thank you

  • Alessia

    My lenovo B50 80 has a working cam. But the cam doesn’t work in skype. Please help me. My parents are far from me

  • motmat

    Hi,
    I updated lenovo drivers, MS drivers, cam driver mannually and bios. Cam on yoga 510 still not in device manager …
    Then I pressed the cam activation key F8 (or Fn+F8 if hot key in bios deactivated) and that was it:) May be it helps someone …

    • e.l

      it surely did !!!
      THANKS

    • Preston Peet

      Yes, helped me as well. Thanks kindly.

    • diego

      Thank you for mentioning the F8 short cut key, indeed I deactivated the camera. you saved me a lot of trouble! Thanks

    • Shamim

      Thank you very much. It worked after going through a lot of troubles.

    • Quintin

      Great. Thanks. After reloading software drivers etc. and nothing working, all I had to do was press Fn F8. Thanks 🙂

    • patriarch

      I downloaded the bison chicory driver, unchecking the automatic instal box at the end, as suggested, but then what? There is a reference to an auto instal but I don’t know how that works.

    • Kishore

      Solved mine as well. Thanks.

    • Alex

      Hero of the day!

      THANKS!!
      Alex

    • Slava

      I’ve spent all morning trying to reinstall everything I know, and eventually I end up reading your advice. Thank you, it helped. and Lenovo is piece of sh-t

    • Michael Rubin

      omg i cant believe it. same errors and been going crazy. it was easier to fix than what i thought. i have a lenovo flex 4.

      situation. open the camera and get errors camera will not open with some type of weird error on windows 10 0x….whatever whatever….

      solution. touch f8 and you will see a grey camera appear on your screen. if it has a line through it touch f8 again so there is no line. then open camera and see if that works.

      there are millions of suggestions and none of them work. here is the post i used from above and now i can use skype. yay!

      **********************************************************************************************************************************************

      motmat
      November 14, 2016 at pm4:38
      Hi,
      I updated lenovo drivers, MS drivers, cam driver mannually and bios. Cam on yoga 510 still not in device manager …
      Then I pressed the cam activation key F8 (or Fn+F8 if hot key in bios deactivated) and that was it:) May be it helps someone …

    • Thanks

      WOW, and I have been here the last 2 hours trying to fix it…

  • Thorbjørn

    I have also tried the solution on my Lenovo g50-70 with a easy camera. easydriver didnt solve anything either. It doesnt show a “imaging devices”… quite annoying. and i have the exact same problem on another pc same model.
    So thanks to Microsoft and Lenovo for all the great achievements of software devolopment…

  • Wafaa

    Hi guys
    I buy new tablet Lenovo X1
    And
    1) I don’t now how activate camera

    2) I don’t now where micro SIM card position

  • Velvet

    It worked for me after i updated the driver manually to USB camera driver , to do that Device Manager – Imaging Devices – Easy Cam – update driver – Browse my computer for driver software – let me pick from list on my computer- select SUB Video Device and next 🙂

    • John

      Thanks Velvet, it worked, much appreciated.

    • Lorraine

      Thanks Velevet – this worked for me too. Appreciate you posting the solution.

    • Kevin

      Thank Velvet, worked for me too, after hours of being unsuccessful doing every other option I could find.

    • Tanya Stone

      Thanks Velvet – worked on my Lenovo B50-70 as well

    • Lucy

      Thaaaaanks Velvet!!! It’s worked on my Z500 Ideapad, after hours and hours of trying. Fantastic!!!

  • Zeph

    the camera on ideapad was working in win10 all the time, but recebtly every time I wake up the laptop a window pops up and installs a driver. Not sur what is this because the camera does not work. If I shut down and restart it works partially and the swap button is not highlighted. cannot switch front to back.
    Any help is appreciated. I installed the driver from lenovo but the same happens

  • Maggie

    Updated to Windows 10 and had Geeks install all new drivers. Webcam did not work on its own in google hangout. Updated the Easycam through Device Manager, and used Skype Option to test video. Showing me but sliding to the side to show another image, slides and another image appears, slides, etc. What is going on and what do you suggest?

    • Lucy

      Hi Maggie. Exactley same problem on my Ideapad Z500. Solved with Velvet suggestion (see few post up).
      My replay to Zeph as to be posted here, sorry…

  • Izzy

    I simply does not work !
    The Driver Easy app is not free as mentioned
    simply annoying.
    The Driver Easy SW offer is simply EXPENSIVE

    • camilla mo

      Hi Izzy,

      Driver Easy has Free version and Professional version. Both versions can be used to update drivers. As you can see, with Free version, you are required to update the driver step by step. To update all drivers with one simple click, you consider using the Professional version.

      I understand that you might think Driver Easy is expensive now. But with Driver Easy, you would save much time and money on computer repairing issues in the future, because you would have one-year technical support guarantee. Our professional support team would help fix whatever computer problem you may encounter.

      If you have any further questions, please feel free to contact us at support@drivereasy.com.

      Thanks.

      Camilla

  • Varadh

    Hi

    I purchased Lenovo Ideapad 300, webcam video is very grainy. Webcam installed with Lenovo Easy Camera (1M HD)
    Should I have to update drivers or do something to have normal view.

  • kavitha

    I have lenovo laptop in this laptop camera driver installed properly but
    it is not working i dont know what is the problem kindly help me

    • nura

      it maybe cos yours could be a liteon device.

      • Sabouni Youcef

        HELLO
        I HAVE YOGA 2 PRO ITS NOT WORKING FROM UPDAT 8 TO 8.1 AND NOW 10
        I HAVE LED LIGHT ON BUT CAM NO WORKING

        • karlapudi rahul sai

          hey me to it is the same problem

          may i know how did u solved the problem

  • Hussein

    Many thanks