Fix Lenovo Easy Camera Not Working Issue on Windows 10

It is common that Easy Camera doesn’t work in Lenovo Y470, Y570, Y471a or Y470p. If this is your case, don’t worry. There is a trick for you to fix the issue.

In Windows 10, The Easy Camera not working always is due to faulty drivers. Windows may fail to install the driver correctly. To get it work again, just install the right driver for the device.

If you want to check the driver status, you can go to Device Manager. In Device Manager, if you see a yellow mark next to the device name, the driver is having problem. 

 

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Lenovo hasn’t released the Windows 10 driver for Y470, Y570, Y471 and Y470p. If you have tried searching for the driver on their website, you may already knew that.
So it is impossible to download Windows 10 driver from Lenovo.

In this case, you can try the driver for older version of Windows. Usually, driver for Windows 8 or Windows 7 would be compatible with Windows 10. In order to have the maximum compatibility, try the Windows 8 driver first. Then your Easy Camera should work again.

Click the link below to download the driver:
(The driver works on Windows 10 32-bit and Windows 10 64-bit.) 

https://download.lenovo.com/consumer/mobiles/camera1388.exe

 

To install the driver, just double-click on the downloaded file and follow the on-screen instructions. During installation, when you go to the Finish screen (see below screen shot), ensure to uncheck the box next to Install Camera Driver. If not, you’ll get an error when doing an auto install.

 

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If the issue persists, you might want to try the driver for Windows 7. The broken device might be the reason if updating driver doesn’t work. Then you can consider taking your laptop to the repair shop for a further check. 

You can also use Driver Easy to fix this issue. Driver Easy will scan your computer and detect all problem drivers. Then provide you with new drivers. It has Free version and PRO version. With PRO version, you can enjoy faster download speed and full features. To update all drivers, all you need to do is click your mouse two times. 

Driver Easy PRO version offers expert tech support guarantee. Regarding any driver problem, you can contact us for further help. And it offers 30-day money back guarantee. You can ask for a full refund if you are not satisfied with the product.

Hope the trick here helps you fix the issue.

in Technical Tips
  1. hi,

    Pls Help me my camera for my lenovo ideapad 100 is not working, when i open my camera goes like this…

    something went wrong
    if you need it here’s the error code: 0xA00F4273(0xA00F4273)

    i already update my camera but problem still the same…

    thank you… God Bless

  2. HI,
    i have lenovo yoga 2 pro runing on windows 10 camera is not working normaly the original system should be windows 8
    in the device manager there is no imaging device.
    so how can i fix it?!
    thank you

  3. Hi,
    I updated lenovo drivers, MS drivers, cam driver mannually and bios. Cam on yoga 510 still not in device manager …
    Then I pressed the cam activation key F8 (or Fn+F8 if hot key in bios deactivated) and that was it:) May be it helps someone …

    1. I downloaded the bison chicory driver, unchecking the automatic instal box at the end, as suggested, but then what? There is a reference to an auto instal but I don’t know how that works.

    2. I’ve spent all morning trying to reinstall everything I know, and eventually I end up reading your advice. Thank you, it helped. and Lenovo is piece of sh-t

  4. I have also tried the solution on my Lenovo g50-70 with a easy camera. easydriver didnt solve anything either. It doesnt show a “imaging devices”… quite annoying. and i have the exact same problem on another pc same model.
    So thanks to Microsoft and Lenovo for all the great achievements of software devolopment…

  5. Hi guys
    I buy new tablet Lenovo X1
    And
    1) I don’t now how activate camera

    2) I don’t now where micro SIM card position

  6. It worked for me after i updated the driver manually to USB camera driver , to do that Device Manager – Imaging Devices – Easy Cam – update driver – Browse my computer for driver software – let me pick from list on my computer- select SUB Video Device and next 🙂

  7. the camera on ideapad was working in win10 all the time, but recebtly every time I wake up the laptop a window pops up and installs a driver. Not sur what is this because the camera does not work. If I shut down and restart it works partially and the swap button is not highlighted. cannot switch front to back.
    Any help is appreciated. I installed the driver from lenovo but the same happens

  8. Updated to Windows 10 and had Geeks install all new drivers. Webcam did not work on its own in google hangout. Updated the Easycam through Device Manager, and used Skype Option to test video. Showing me but sliding to the side to show another image, slides and another image appears, slides, etc. What is going on and what do you suggest?

  9. I simply does not work !
    The Driver Easy app is not free as mentioned
    simply annoying.
    The Driver Easy SW offer is simply EXPENSIVE

    1. Hi Izzy,

      Driver Easy has Free version and Professional version. Both versions can be used to update drivers. As you can see, with Free version, you are required to update the driver step by step. To update all drivers with one simple click, you consider using the Professional version.

      I understand that you might think Driver Easy is expensive now. But with Driver Easy, you would save much time and money on computer repairing issues in the future, because you would have one-year technical support guarantee. Our professional support team would help fix whatever computer problem you may encounter.

      If you have any further questions, please feel free to contact us at support@drivereasy.com.

      Thanks.

      Camilla

  10. Hi

    I purchased Lenovo Ideapad 300, webcam video is very grainy. Webcam installed with Lenovo Easy Camera (1M HD)
    Should I have to update drivers or do something to have normal view.

  11. I have lenovo laptop in this laptop camera driver installed properly but
    it is not working i dont know what is the problem kindly help me

      1. HELLO
        I HAVE YOGA 2 PRO ITS NOT WORKING FROM UPDAT 8 TO 8.1 AND NOW 10
        I HAVE LED LIGHT ON BUT CAM NO WORKING

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