ASUS Laptop Sound Not Working [SOLVED]

By Enya Zhang  Common Errors  ASUSsound problem   0 Comment

If you find sound not working on your ASUS laptop, don’t panic. It’s usually quite easy to fix…

Try these fixes

All the screenshots below are from Windows 10, but the fixes work in Windows 8 and 7 as well.

Just work your way down the list until the problem is resolved.

  1. Troubleshoot hardware issues
  2. Make sure the volume is audible
  3. Set default audio device
  4. Disable audio enhancements
  5. Update your audio driver

Fix 1: Troubleshoot hardware issues

Before we make any changes, we might have to troubleshoot hardware issues. To do so: 

  1. Make sure to check your speaker and headphone connections for loose cables or the wrong jack.
  2. Try connecting your speaker or headphone device to a different port and see if this fixes the problem.

If the no sound on ASUS laptop problem still persists, then move on to Fix 2, below.


Fix 2: Make sure the volume is audible

Sometimes you can’t hear sound from your speakers simply because the volume is mute or set too low.

To make sure the volume is audible:

  1. Click the sound icon  on the lower-right of your screen, then move the volume slider all the way to at least halfway up.

    If there’s a volume control on the app you’re playing, make sure to slide the volume bar to an audible level too.
  2. Test if you can hear any sound from your ASUS laptop. If not, then move on to Fix 3, below.

Fix 3: Set default audio devices

Ideally when a new audio device is inserted, Windows will automatically set it as the default audio playback device. But that’s not always the case and sometimes we’ll have to set default devices manually.

To do so:

  1. Right-click on the sound icon on the lower-right of your computer screen, then click Sounds.

  2. In the Playback tab, click on the audio device you wish to play, then click Set Default. Click OK.

    If the audio device you’re to play doesn’t show up in the device list, and right-click on the empty space and tick Show Disabled Devices. Then right-click on the device once it appears and click Enable before you do step 2).
  3. Check to see if your audio device plays sound successfully.

Fix 4: Disable audio enhancements

Audio enhancements, as the name suggests, are features that allow for highest sound fidelity from your hardware. But depending on your configuration, they can also interfere with your system and trigger sound problems. So we should disable audio enhancements to see if it fixes the no sound on laptop problem. 

Here’s how:

  1. Right-click on the sound icon on the lower-right of your computer screen, then click Sounds.

  2. In the Playback tab, right-click on your default audio device and click Properties.

  3. Click the Enhancements tab, then tick the box for Disable all enhancements and click OK.

  4. Test your audio device and see if it produces any sound. If the problem still lingers, don’t worry. There’s one more fix for you to try.

Fix 5: Update your audio driver

This problem may occur if you are using the wrong audio driver or it’s out of date. So you should update your audio driver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee):

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

  3. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

    You can click Update to do it for free if you like, but it’s partly manual.

  4. Restart your computer and test if you get sound back on your ASUS laptop.

If all else fails, then nine times out of ten the problem lies with the audio device itself. You might want to contact the vendor of your laptop or the device manufacturer for further troubleshooting.


How have the fixes above helped you with your troubleshooting? Do you have any experiences or ideas to share with us? Feel free to drop a comment below and let us know your thoughts. ?

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