Mouse frozen on laptop [SOLVED]

By Enya Zhang  Common Errors  mouse   0 Comment

If you find the cursor stops doing anything despite your moving and clicking on the mouse, don’t panic.

Here’re 5 easy fixes that have helped other users resolve this nagging problem. Check them out…

To properly navigate your system, you might want to switch to the touchpad mouse if you’re using an external mouse and vice versa.

Try these fixes

All the fixes below work in Windows 10, 8 and 7.

You may not have to try all of them; just work your way down the list until the mouse cursor frozen on laptop problem gets resolved.

  1. Check for physical issues
  2. Try the function keys
  3. Check mouse properties
  4. Update your device drivers
  5. Run the SFC scan

Fix 1: Check for physical issues

Depending on which mouse isn’t working:

  • If it’s the touchpad mouse, then move on to Fix 2.
  • If it’s the external mouse, then try a different port, a different functioning mouse, and replace/recharge the battery (if it has one) to see if this fixes the problem. If not, move on to Fix 2.

Fix 2: Try the function keys

Sometimes the mouse-isn’t-moving issue happens just because you’ve pressed the function keys and disabled trackpad unknowingly. If that’s the case, we might have to press the keys again to turn it back on. Here’s how:

  1. On your keyboard, hold down the Fn key and press the touchpad key  (or F7, F8, F9, F5, depending on the laptop brand you’re using).
  2. Move your mouse and check if it comes back to life now.

Fix 3: Check mouse properties

Another possible cause for this mouse-got-stuck problem is trackpad is turned off. To get your mouse unstuck: 

  1.  On your keyboard, press the Windows logo key   , then copy & paste main.cpl into the box and click OK.
  2. Click the Device Settings tab > your device > Enable > Apply > OK.
  3. Hopefully this time your mouse gets unfrozen and works fine. If the problem persists, try Fix 4.

Fix 4: Update your device drivers

The mismatched/corrupted/outdated/missing USB/mouse/touchpad driver on your computer is another potential culprit for your mouse-gets-frozen issue. If that’s this is the case, you’ll need to update your drivers to get your mouse up and running again.

There’re two ways you can update your device drivers — manually or automatically:

Update your drivers manually – To troubleshoot the issue, you can update the aforementioned drivers manually ONE BY ONE until you pin down the exact driver at fault. Firstly you’ll have to go to the manufacturer’s website, search for the most recent correct driver for the devices. Be sure to choose only drivers that are compatible with your variant of Windows system versions. Then download & update them all by yourself.


Update your drivers automatically  – If you don’t have the time, patience or computer skills to update your drivers manually, you can, instead, do it automatically with Driver EasyYou don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.  
  3. You can upgrade to the Pro version and click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system.
    You can also click Update to do it for free if you like, but it’s partly manual.
  4. Restart your computer and see if your mouse works fine this time.
If you have any trouble using Driver Easy or the problem still persists, feel free to contact our support team at Be sure to attach the URL of this article for more expedient and efficient assistance. ?

Fix 5: Run the SFC scan

System File Checker (SFC) is a handy feature in Windows that helps scan your system files and repair missing or corrupted system files(including those related to the unresponsive mouse problem). To run the SFC scan:

  1. On your keyboard, press the Windows logo key  and type cmd. Then right click on Command Prompt and click Run as administrator.

    Click Yes when prompted to confirm.
  2. In the command prompt window, type sfc /scannow and press Enter.
    It’ll take some time for SFC to replace the corrupted system files with new ones if it detects any, so please be patient. ?
  3. Restart your computer and hope your mouse works normally now.

That’s it – 5 easy fixes for your mouse-frozen-on-laptop issue. Hope this helps and feel free to comment below if you have any further questions or ideas to share with us. 🙂

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