Call of Duty Black Ops Cold War is available now! But players have experienced a bunch of random crashing or crashes at startup for absolutely no reason. If you happened to be one of them, don’t worry. We’ve sorted out several working fixes for you.

Try these fixes

You may not need to try them all; just work from the top down until you find the one that works.

  1. Run your game in DirectX 11 mode
  2. Update your graphics drivers
  3. Check for Windows Updates
  4. Repair your game files
  5. Disable V-Sync
  6. Disable unnecessary programs running in the background
  7. Change the play region
  8. Make sure English is set to your Windows display language
  9. Switch to Windowed Mode

Before getting started

Before you can get started playing COD Black Ops Cold War, you need to check whether or not your PC is well-equipped to handle the game at the quality within your expectation.

OSWindows 7 64-Bit (SP1) or Windows 10 64-Bit (1803 or later)
CPUIntel Core i5 2500k or AMD equivalent
Video CardNvidia GeForce GTX 670 2GB / GTX 1650 4GB or AMD Radeon HD 7950
RAM8GB RAM
Hard Disk Drive45GB HD space
MINIMUM System Requirements

In order to have the best possible gaming experience, your computer is supposed to meet the recommended system requirements:

OSWindows 10 64 Bit (latest Service Pack)
CPUIntel Core i7 4770k or AMD equivalent
Video CardNvidia GeForce GTX 970 4GB / GTX 1660 Super 6GB or AMD Radeon R9 390 / AMD RX 580
RAM16GB RAM
Hard Disk Drive45GB HD space
RECOMMENDED System Requirements

If your computer surpasses the system requirements of the game but the game just crashes, try the fixes below.


Fix 1: Run your game in DirectX 11 mode

Many advanced effects are only enabled by DirectX 11. Running a game in DirectX 11 mode can give you a performance increase. You can follow the steps below to do this:

1) Open Battle.net launcher. In the GAMES section, click Call of Duty: BOCW.

run your game in DirectX 11 mode Call of Duty Black Ops Cold War crashing on PC

2) Click Options and select Game Settings.

run your game in DirectX 11 mode Call of Duty Black Ops Cold War crashing on PC

3) In the Black Ops Cold War section, check the box next to Additional command line arguments. Then type -d3d11 to force the game to run in DirectX 11 mode. This would help your CPU or GPU catch up and keep the game running smoothly. 

After applying the changes, play your game if it fixes the problem. If not, don’t worry. We’ve got other working fixes for you.


Fix 2: Update your graphics drivers

Using outdated drivers can affect performance. So we recommend checking for driver updates on a regular basis. If you play this game on PC, the most important drivers you need to update are graphics drivers. If they’re outdated or not optimized, you may encounter poor performance or crashing when playing it.

There are two ways you can update your graphics drivers:

Option 1 – Manually – You’ll need some computer skills and patience to update your drivers this way because you need to find exactly the right driver online, download it and install it step by step.

OR

Option 2 – Automatically (Recommended) – This is the quickest and easiest option. It’s all done with just a couple of mouse clicks.

Option 1 – Manually update your graphics drivers

NVIDIA and AMD keep updating drivers. To get them, you need to go to the official websites, find the correct drivers, and download them manually.

Once you’ve downloaded the drivers, double-click on the downloaded file and follow the on-screen instructions to install the drivers.

Update NVIDIA graphics drivers

To update the NVIDIA graphics card, all you have to do is open up Geforce Experience and check to see if there’s an update.

OR through NVIDIA Control Panel

1) Right-click on your desktop and select NVIDIA Control Panel

open NVIDIA Control Panel update graphics drivers

2) When the window opens, click Help > System Information.

check for system information through NVIDIA Control Panel

3) Now you can check your current Driver version.

check for system information through NVIDIA Control Panel

4) Navigate to the NVIDIA Driver Downloads page.

5) Now simply punch in your graphics card type, series, product, OS, download type, and language. Then click SEARCH.

NVIDIA Driver Downloads page

After this, you’ll see the latest version of your graphics card driver available for your current setup. If the version shown on the page isn’t the one you’re running, you’re supposed to click DOWNLOAD to download and install the latest version manually.

download NVIDIA graphics drivers

Option 2 – Automatically update your drivers

As described above, manually updating graphics drivers does take some time and patience. Also if you encounter other issues related to drivers updates while playing the game in the future, you’ll again have to bother downloading and installing the latest drivers on your own. So to save your time, we highly recommend using Driver Easy as your best pick for drivers updates.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running or risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

update drivers automatically

3) Click the Update button next to the flagged driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money-back guarantee. You’ll be prompted to upgrade when you click Update All.)

update device drivers automatically with Driver Easy
The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.

After updating your drivers, restart your computer and launch your game to check if the problem is resolved.


Fix 3: Check for Windows Updates

You should keep Windows updated as best you can, as each update brings new features and bug fixes.

1) In the lower-left corner of your computer, click the Start button. In the Search box, type check for updates. Then click Check for updates from the results.

check for Windows Updates type Check for updates

2) Click on Check for updates to see if your computer is up-to-date or if there are any updates available.

click Check for updates to see if your computer is up-to-date or if there are any updates available

3) If there are updates available, they’ll download and install automatically.


Fix 4: Repair your game files

Repairing game files is a recommended troubleshooting step you should take when you’re faced with game bugs like crashes. It can help you verify if the integrity of your games files is intact. If it is not, it’ll then restore any missing or corrupted files. Here’s how you can do this:

1) Open Battle.net launcher. In the GAMES section, click Call of Duty: BOCW.

repair game files Call of Duty Black Ops Cold War crashing on PC

2) Click Options > Scan and Repair. Once the process is complete, click Check for Updates.

repair game files Call of Duty Black Ops Cold War crashing on PC

After that, relaunch your game to check if it works.


Fix 5: Disable V-Sync

Short for vertical sync, V-Sync is the graphics technology responsible for synchronizing the frame rate of a game to the refresh rate of a monitor. But with V-sync on, games would encounter a problem — lack of input responsiveness. In this case, crashes could happen. So you’re supposed to disable it.

1) In the bottom right corner, click SETTINGS.

Disable V-Sync Call of Duty Black Ops Cold War crashing on PC

2) Select GRAPHICS and make sure Gameplay V-Sync and Menu V-Sync are Disabled.

Disable V-Sync Call of Duty Black Ops Cold War crashing on PC

After disabling them, try launching your game to see if there are still crashes.


Fix 6: Disable unnecessary programs running in the background

Sometimes, the programs running in the background might be interfering with your game. So to avoid crashes, you’re supposed to end those tasks.

1) On your keyboard, press the Windows logo key windows logo keyand at the same time to invoke the Run box.

2) Type taskmgr, then press Enter on your keyboard.

open task manager

3) Under the Processes tab, right-click on the unnecessary programs that are running in the background and select End task.

disable programs running in the background Call of Duty Black Ops Cold War crashing on PC

After you’ve done these, launch your game to check if the problem persists. If it does, proceed to the next fix.


Fix 7: Change the play region

If you’ve tried all the fixes above but are still facing crashes, then all you have to do is change the region. Most probably the problem will be fixed. Because mostly, it occurs due to the heavy usage of a particular server. Here’s how you can change the play region in the Blizzard Battle.net desktop app:

1) Open Battle.net launcher. In the GAMES section, click Call of Duty: BOCW.

2) Under the VERSION / REGION section, click on the Earth icon and select a different region. Simply choose one of them until it works for you.

If you’ve tried all the regions but still the game is crashing, you should try the next fix.


Fix 8: Make sure English is set to your Windows display language

Setting your Windows display language to English is pretty important when you’re playing Black Ops Cold War. Here’s how you can check it:

1) In the Search box, type language and select Language settings from the list of results that appears.

check Windows display language

2) Under the Windows display language section, make sure your Widows display language is set to English (United States), English (United Kingdom), or anything generally English. This is especially important if you’re using a nordic language as it may cause crashing while playing the game.

check Windows display language

If you don’t see English under this section, click Add a preferred language. Scroll through the list of languages that appears to find English.

change Windows display language

After you’ve set English as your Windows display language, you need to restart your computer for the changes to take effect.


Fix 9: Switch to Windowed Mode

Typically, games provide “windowed,’ fullscreen,’ and ‘bordered windowless’ display modes. The answer to “which mode is right for you?’ depends on your setup and preferences. But you can try to switch among them to determine which is better suited to you and your setup. While for COD Black Ops Cold War, switching to Windowed mode has helped many players avoid crashes. So you can try this by simply pressing Alt + Enter at the same time on your keyboard.


So these are the fixes that have proved to be working for many players. If none of them work for you, then there is another way that’s working for most of the players. Just go to Activision‘s website and log in. After that, go to your profile and link it with your Battle.net account.

link with Battle.net account

If you want more help, you can go to the Activision community or simply report a bug you are encountering.

Hopefully, you can play your game smoothly after taking the troubleshooting steps. If you have any questions or ideas, please leave us a comment below. Your voice is highly appreciated. 😊

6
6 people found this helpful