You’ve got a Corsair keyboard and it somehow stopped working? It’s annoying, and may seem scary, as you need the keyboard to do everything on your PC or laptop. But don’t worry; this issue is quite easy to solve.
Fixes to try:
Here are 5 fixes that helped other users get their Corsair keyboard working again. You may not try them all; just work from the top down until you find the one that does the trick.
- Check for hardware issues
- Reset your keyboard
- Reinstall the keyboard driver
- Update your keyboard driver
- Update the keyboard firmware
Fix 1 – Check for hardware issues
Before moving to some in-depth measures, you should determine the issue isn’t caused by the defective hardware. Here are 3 steps for you to do basic troubleshooting.
- The loose connection can result in the hardware not working issue. If you’re using a wired keyboard, re-plug it and also try another available port to see if it works.
- If you’re using a wireless keyboard, make sure its batteries still have power and the receiver is connected properly.
- Connect your keyboard to any other computer. If it fails to work neither, your device is probably damaged and you should reach out to Corsair for further assistance.
If everything is fine with the hardware, the problems lie in somewhere else. Keep reading and try the fixes below.
Fix 2 – Reset your keyboard
Corsair keyboard has a reset function for fixing unexpected issues. The instruction below will guide you through the resetting process.
1) Unplug your keyboard. (Turn off the keyboard if you’re using a wireless one.)
2) Hold the ESC key on your keyboard, while plug the keyboard into your computer. (Turn off the keyboard if you’re using a wireless one.)
3) Keep holding the ESC key for about 5 seconds.
If you see the lighting flash, the keyboard is reset successfully. Check whether it works or not. If not, please continue with the third fix.
Fix 3 – Reinstall the keyboard driver
If your keyboard driver is missing or corrupted, the keyboard won’t work the way it should. In this case, you can uninstall the keyboard driver and let Windows reinstall the appropriate one for you.
1) Click the Start button, and select Control Panel under the Windows System folder in the app list.
2) Select Small icons next to View by, and click Device Manager.
3) Double-click Keyboards to view all the devices under this category.
4) Right-click your keyboard and click Uninstall device.
5) Click Uninstall.
6) Restart your computer.
Windows will install the appropriate driver for your keyboard, which can make it work as normal. But if, unfortunately, the problem reoccurs, you may need to update the keyboard driver.
Fix 4 – Update your keyboard driver
Your Corsair keyboard won’t function normally if you’re using a wrong keyboard driver or if it’s out-of-date. Try updating the keyboard driver and see if that solves your issue. You can do this manually by downloading the latest keyboard driver from the manufacturer’s support page, and installing it step by step.
If you don’t have the time, patience or computer skills to update the keyboard driver manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks:
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the flagged keyboard driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)
If you need assistance, please contact Driver Easy’s support team at firstname.lastname@example.org.
Test how your keyboard works. Still no better? Don’t frustrate; there’s the last fix to try.
Fix 5 – Update the keyboard firmware
If you’ve attempted all the methods above with no success, you should consider updating the firmware, which can not only improve the device performance but also deal with potential bugs.
1) Connect your Corsair keyboard to the computer.
2) Go to the Corsair support page, and download iCUE.
3) Open iCUE, and click the Settings tab.
4) Select your keyboard and click the Update button.
Wait for the process to complete, and there should be no more problems with your Corsair keyboard.
We’ll be glad if one of the fixes above resolved your Corsair keyboard not working issue. If you have further questions or suggestions, please feel free to leave a comment below.