Are you seeing an error message when you try to connect to your router? If that message is DNS isn’t resolving Xbox server names, then you can sit tight and feel assured. This is not at all a hard question to solve.  Follow the instructions below and your problem will be fixed right up. Fast and easily!  1. Set DNS Server as Automatic 2. Define DNS Server by Yourself Note that you may want to do a hard reset on your Xbox One Console to see if there is any change before you move on to the fixes below. 

1. Set DNS Server as Automatic

If you are able to use the internet, for example, you are able to search for help. Then your DNS is mostly working. You just need to set the server address as automatic.  1) On your keyboard, press Windows logo key and I at the same time, and then choose Network

2) Scroll down a little bit and choose Network and Sharing Center on the right pane. 

3) On the left side of the pane, choose Change adapter settings

4) Right-click the internet connection listed and choose Properties

5) Select Internet Protocol Version 4 (TCP/IPv4) and click Properties

6) Make sure that you have ticked Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK to save and exit. 

Try connect now. If the problem stays, go to method 2. 

2. Define DNS Server by Yourself

If setting the DNS server as automatic did not help you with this problem, then it is likely that your DNS can’t find the route to Microsoft servers. In such case, try:  1) Repeat 1) to 5) in the first method. And you will be in the Properties window. 

2) Select Use the following DNS server addresses first. If the box for your Preferred DNS server is filled, you may need to mark it down.  Then fill the blanks with and respectively, as shown in the screen shot. 


It is always suggested that you keep your network card driver up-to-date so as to avoid such problems. You can do the update by yourself by going to manufacturer website.  If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.  You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):  1) Download and install Driver Easy.  2) Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to a flagged network card driver to automatically download and install the correct version of this driver (you can do this with the FREE version).  Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). 

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