Bad Pool Header on Windows 10 [Solved]

By Camilla Mo in Blue Screen Error Tags: Windows

The BAD_POOL_HEADER blue screen error means there’s a problem with the way your computer is allocating memory.

If you get this error, don’t worry. Most Windows 10 users are able to resolve it with one of the following solutions. You may not have to try all of these solutions; just work from the top down until you find the one that works.

IMPORTANT: You’ll need to be logged into Windows on the problem computer to try any of these solutions. If you can’t log into Windows, restart it in Safe Mode, then try these solutions.

Method 1: Temporarily disable third-party antivirus applications
Method 2: Update all drivers
Method 3: Disable fast startup
Method 4: Disconnect external devices
Method 5: Check for faulty RAM

Method 1: Temporarily disable third-party antivirus applications

This error is sometimes caused by interference from antivirus software. To see if that’s the problem for you, temporarily disable your antivirus and check if the problem persists. (Consult your antivirus documentation for instructions on disabling it.)

If this resolves the problem, contact the vendor of your antivirus software and ask them for advice, or install a different antivirus solution.

IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus is disabled.

Method 2: Update all drivers

Your BAD POOL HEADER problem may be caused by driver issues. You should verify that all your devices have the right driver, and update those that don’t.  If you’re not comfortable playing around with drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to all flagged devices to automatically download and install the correct version of their drivers (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Method 3: Disable fast startup

1) On your keyboard, press the Windows logo key and R at the same time, then click Power Options.

2) Click Choose what the power button does:

3) Click Change settings that are currently unavailable:

4) Uncheck Turn on fast startup (recommended), then click Save changes:

5) Reboot your PC and see if the error persists.

Method 4: Disconnect external devices

The error can be caused by a piece of external hardware. If you have some external devices connected to the PC, disconnect all of them except the mouse and the keyboard and then boot up.

If you don’t get the error again, plug your devices back into the PC, one at a time, and restart after each one. If you get the error again after plugging in a device, then you know that device or its driver is causing the error. Then try updating the driver for that device

Method 5: Check for faulty RAM

This error can also be caused by faulty RAM. First, check if your RAM is covered in dust. If it is, take it out and clean it, then replace it and see if the error persists. If it does, you may need new RAM. If you’re not comfortable identifying the correct RAM and replacing it, contact your local computer repair shop for assistance.

  • Amadeus Lochner

    What if your computer doesnt make it past the manufacturer splash screen? Im getting two bsods. Bad pool header and kmode exception not handled.

  • Morgan Kitchen-Ohara

    I can’t go into Safe Mode because every time I try the computer restarts on me.

    • Tony Kean

      To get into safe mode go into settings / Update & Security /Recovery / Advanced Startup / Press Restart Now , Computer will come up with a blue Screen and a list of 7 options , Choose option 5 , Safe Mode with Networking , Computer will now restart in Safe Mode

  • supernet2

    My issue is related to ram. I figured as much but new factory ram? Hard to believe but it happens I’ll have to run my ram chips through a memory diagnostics. Sucks for me given I have all 4 DIMM modules loaded with 4gb ram but I’ll need to do ram checks on 1 stick at a time to get accurate results of which chip is faulty

  • That Guy

    Eh Im gonna assume my issue is the RAM since Ive had this issue with 2 different motherboards and OS Win8 and Win10 using the same RAM. I usually get this error when the PC is under a decent amount of load considering I have 32GB of RAM in 2 Channels I guess im just gonna have to get a new set

  • Tehran

    Yeah thanks , I had the same problem pulled out malware bytes and its been working fine. I hope there’s a fix, I really like malware bytes

  • cata1332

    I think my problem was the malware byte protection. Normaly i use the free version, but recently i tried their Premium Trial version, and all the BSOD Bad Pool Header started. Thanks a looooooootttt

  • Dustin

    Thank you thank you thank you! I havent found any solutions till your post. DISABLED all traces of malware bytes protection, computer doesn’t freeze and get blue screen of death now.