If Google Chrome has been freezing your computer since Windows 10 updates, you’ve come to the right place! This article gives practical solutions to your problem.
Try these fixes
You may not have to try them all; just work your way down the list until you find the one that works for you.
- Update your graphics card driver
- Run System File Checker
- Clear your browsing data
- Disable your extensions
- Reset Chrome settings to default
- Disconnect and reconnect your Internet
- Uninstall and reinstall Chrome
If your graphics card driver is corrupted after Windows 10 updates, it may stop Chrome from working properly. To better troubleshoot the problem, you should update your graphics card driver.
There are two ways to update your graphics card driver: manually and automatically.
Update your graphics card driver manually — You can update your driver manually by going to the hardware manufacturer’s website, and searching for the latest driver for your graphics card. But if you take this approach, be sure to choose the driver that’s compatible with the exact model number of your hardware, and your version of Windows.
Update your graphics card driver automatically — If you don’t have the time, patience or computer skills to update your driver manually, you can, instead, do it automatically with Driver Easy. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.
- Download and install Driver Easy.
- Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
- Click Update next to any flagged devices to automatically download the correct version of their drivers, then you can install them manually. Or click Update All to automatically download and install them all automatically. (This requires the Pro version – you’ll be prompted to upgrade when you click Update All. You get full support and a 30-day money back guarantee.)
- Restart your computer and check if Chrome now works properly. If it doesn’t, contact Driver Easy’s support team at firstname.lastname@example.org for further assistance. They’d be happy to help you. Or you can move on to Fix 2, below.
If some system files get corrupted after Windows 10 updates, you can run the System File Checker tool to repair those files and help unfreeze your computer. Here’s how to run System File Checker:
- In the Windows search box, type cmd.
- From the results, right-click Command Prompt, and select Run as administrator.
- At Command Prompt, type sfc /scannow and press Enter.
- It should begin running a system scan, and will take some time. When it finishes, restart your computer.
- Launch Chrome and check if the freezing issue is solved. If not, try Fix 3, below.
Alternatively, you can try clearing your browsing data in Chrome. This can help remove any nasty cookies that might be causing Chrome to freeze. Here’s how to clear your browsing data in Chrome:
- At the top right in Chrome, click the three dots > More tools > Clear browsing data.
- From the Basic tab, set the Time range to All time, and select all the checkboxes below.
- From the Advanced tab, set the Time range to All time. Select Browsing history, Cookies and other site data, Cache images and files.
- Click Clear data.
- When the data is cleared, type chrome://restart in the URL bar then press Enter to restart Chrome and check if the problem is resolved. If not, try Fix 4, below.
Extensions are also known to cause Chrome to freeze. Sometimes they may have compatibility issues with your Chrome browser. You can disable all your extensions in Chrome and see if this solves your problem.
- Type chrome://extensions in the address bar and press Enter.
- Toggle off all extensions to disable them.
- Restart Chrome and test if it works properly. If not, move on to Fix 5, below.
If Chrome conflicts with some other program on your computer, it may also cause Chrome to freeze. You can reset Chrome to its default settings to better troubleshoot the problem.
- At the top right in Chrome, click the three dots > Settings.
- At the bottom, click Advanced.
- Under Reset and cleanup, click Reset settings to their original defaults > Reset Settings.
- Relaunch Chrome and check. If the problem still exists, try the next fix.
Some users have reported that the Chrome freezing problem may be caused by an Internet problem — when they by chance disconnected and reconnected their Internet, Chrome worked again. You can also give this a try.
- You can simply click the Network icon on the taskbar, then select Airplane mode to turn it on.
- A few seconds later, select the Airplane mode again to turn it off.
- Restart Chrome to check the issue.
If none of the above worked for you, reinstalling Chrome is also worth a try — you can first go to Control Panel to uninstall Chrome, then download the latest version of Chrome from its official website.
If you have any question or suggestion, please feel free to leave a comment below.