sound card error code 39
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)


Code 39 error is one of the common code errors in Device Manager. Many users have reported this error code and share the fixes. So if you get code 39 error with your sound card driver, don’t worry. You can fix the error easily. Just use one of the methods in this article. 

There are four methods to fix the issue. You may not have to try them all. Just stat at the top of the list until you find the one that works for you. If you’ve searched online to find the solutions, you may exhaust all the manual methods. In that case, it’s recommended you use method 1 to fix the issue automatically. 

Method 1: Automatically fix the code 39 sound driver issue
Method 2: Uninstall and reinstall the audio driver
Method 3: Reinstall Windows
Method 4: Replace the sound card

Method 1: Fix the code 39 sound driver issue automatically

The error is likely caused by missing or corrupted audio driver. To fix the problem, you just need to fix the driver issues. If you’ve spent much time on this issue and it’s still not resolved. You can use Driver Easy to help you. If you don’t have computer skills to fix this issue, you can use Driver Easy to help you. 

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. 

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to a flagged audio driver to automatically download and install the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Method 2: Uninstall and reinstall the audio driver

This method is to uninstall the currently installed audio driver, then allow Windows to reinstall the driver. It will work if the current installed drivers is having problems.

Follow steps blow:

1) On your keyboard, press Win+R (Windows logo  key and R key) at the same time to invoke the run box.

2) Type devmgmt.msc and click OK. This is to open Device Manager.

3) When Device Manager opens, expand branch “Sound, video and game controllers”. Double click the sound card (for instance, Realtek High Definition Audio) and select Uninstall device.

4) When prompted to confirm the uninstall, select Delete the software for this device then click Uninstall. If you do not see this option, just click the Uninstall button.

5) Go back to Device Manager Window. In menu bar, click Action then select Scan for hardware changes.

6) Check to see if the problem is resolved.


Method 3: Reinstall Windows

Driver Easy and method 2 might solve the problem in most cases. If they don’t work in your case, you can try to reinstall Windows. If you’re using Windows 10, you can see How to Reinstall Windows 10

IMPORTANT: Reinstalling Windows will loose software and files that do not save in the drive that you installed the Windows, and the Windows settings. You must know what you’re doing. Remember to back up your important files before reinstalling the Windows. If you’re not comfortable with this, take your computer to someone who can help or a computer repair store.


Method 4: Replace the sound card

If none of above methods works, there might be problems with the sound card. You may need to replace it with a new one. It’s recommended to take your computer to the repair store if you’re not good at this.

TIP: If you’ve used Driver Easy and the problem is still there, please feel free to contact our support team for further assistance. 

If you solved the problem with a method that doesn’t mention in this article, please feel free to leave your comment and share the fix. You can also send us feedback by clicking Help Us Improve the Article. You’ll get a free license key for Driver Easy if you send us feedback. 🙂

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