A yellow exclamation mark next to Universal Serial Bus (USB) Controller means the device driver is not installed correctly. In that case, your USB devices cannot be recognized by PC. But don’t worry. There are three methods for you to fix this issue. You may not have to try them all; just work your way down the list until you find the one that works for you. All steps apply to Windows 10, 7, 8 & 8.1.
TIP: If both of your usb keyboard and mouse stop working, use the touchpad, a PS2 mouse or a PS2 keyboard to perform the following procedure.
Method 1: Uninstall the Device Driver
Method 2: Update the Chipset Drivers
Method 3: Update All Drivers Automatically
Mehtod 1: Uninstall the Device Driver
Follow these steps:
1. In Device Manager, right-click on the Universal Serial Bus (USB) Controller and select Uninstall.
2. If prompted for confirmation, click the box next to Delete the driver software for this device (if you see this), and click OK button.
3. Restart your PC then check if the driver is installed correctly.
Way 2: Update the Chipset Drivers
To fix the problem, you can try updating the Chipset drivers. Chipset drivers are responsible for controlling communication between various components in your system like USB devices, which includes the USB drivers.
You can go to your PC manufacturer’s website to check for and download the latest chipset drivers. To download the correct drivers, you need to know the PC model and the operating system version. Usually, you can get the PC model on the PC. To get operating system version, click here for the instructions.
Alternatively, you can go to the motherboard’s website to download the chipset drivers.
Way 3: Update All Drivers Automatically
If above methods don’t work for you, you can update all drivers automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1. Download and install Driver Easy.
2. Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
3. Click the Update All button. Then all drivers including the USB controller driver will be downloaded and installed automatically. (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
Note: You can do it for free if you like, but it’s partly manual.
Hopefully the methods above will help you solve the Universal Serial Bus (USB) Controller driver issue. If you have any questions, feel free to leave your comments below.