If you have a system update for your PS4, and you find that your Wi-Fi is down, or is not connecting like it used to, you’re not alone. Many PS4 users have had this experience before, in fact, this problem reoccurs to many PS4 users almost after every system update. But no worries, we’ve got you all covered. Here are 4 solutions for you to try. You may not have to try them all; just work your way down the list until you find the one that works for you.
Try these fixes, one at a time:
- Check your internet connection
- Change DNS settings in PS4
- Update system in Safe Mode
- Disable the media server
Solution 1: Check your internet connectionYou may find it hard to believe, but quite some users report to say that the internet connection is to blame for the not connecting Wi-Fi. Here are some of the solutions related to the internet that you can try:
Call your ISP
Rename your SSID
Reboot your router
Try a Wi-Fi extender
Change your router to public IP
Solution 2: Change DNS settingsIn some cases, the problem is with how your DNS address is accessed. You can changed your DNS settings accordingly to see if it helps you out, like what it does to many others. Here is how you do it: 1) On your PS4 menu, scroll right to Settings.
2) Go to Network.
3) Go to Set Up Internet Connection.
4) Go to Use Wi-Fi.
5) Go to Custom.
6) Select the Wi-Fi network you want to use.
If you haven’t saved the password, or this network is new to you, you need to enter the password. 7) Select Do Not Specify.
8) Select the DNS settings as Manual.
9) Set the Primary DNS as 184.108.40.206 and the Secondary DNS as 220.127.116.11.
If the above addresses don’t work, try: Primary DNS: 18.104.22.168 Secondary DNS: 22.214.171.124 Or: Primary DNS: 126.96.36.199 Secondary DNS: 188.8.131.52
Check if your PS4 is connecting to the Wi-Fi now!
Solution 3: Update system in Safe ModeSometimes, the system update package is causing the Wi-Fi not working problem, and the latest update could help you fix it. Here is what you can do:
Safe mode might cause data loss, so always get your data backed up to an external hard drive first. You’re trying this method at your own peril.1) Press the power button on the front panel to turn your PS4 off. You will see the light blinking for a couple of times before it’s off. 2) Press and hold the power button, until you hear the second beep: the first beep means your PS4 is on, the second beep means it’s into the Safe Mode. 3) Press the PS button on the controller. 4) Select Update System Software.
5) You should be able to see the download process kicking in. You don’t need to do anything, just wait with patience, until the system file finish updating and your PS4 restarts itself.
Check if your PS4 is connecting to the internet!
Solution 4: Disable the media serverAlthough sounds weird, it does fix the not connecting Wi-Fi problem for many users when they disable the media server. You may want to try it as well. Here is how: 1) On your PS4 menu, scroll right to Settings.
2) Go to Network.
3) Go to Media Server Connection and then disable the media server.
111 people found this helpful