Fixed: Razer Synapse Not Opening

By April Cai in Program Issues Tags: Windows 10

If you enjoy using Razer devices with your computer, like Razer mouse, Razer keyboard, you might use Razer Synapse. It helps you manage your Razer devices. So you may be worried if you can’t open your Razer Synapse. 

Don’t worry. Many users report Razer Synapse not working issue as you do. The good news is you CAN fix it with this guide.

Read on, please.:D

Why does my Razer Synapse stop working?

If any of your Razer device drivers is old, missing or corrupted, the Razer Synapse may not work. 

How do I fix it? 

Here is an easy also effective solution you can try to fix this problem. 

Please follow the steps after each:

1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run box.

2) Type devmgmt.msc and click OK.

3) Click Human Interface Devices, Keyboards, Mice and other pointing devices sections.

4) Then right-click on your each Razer device to select Uninstall device.

5) Type programs in the Search menu from Start and click Apps & features on the top.

6) Click Razer Synapse, then Uninstall.

7) Remove all your Razer devices from your computer. Keep them disconnected for around 3 mins.

8) Plug all the Razer devices back in your computer.

Now Windows will reinstall the drivers for your Razer devices automatically. And also Razer Synapse will appear, let it download and install. 

IMPORTANT: If Windows fails to reinstall the drivers, you can do it automatically with Driver Easy. It’s a tool that detects, downloads and (if you go Pro) installs any driver updates your computer needs.

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. Your Razer device drivers are no exception.

3) Click the Update button next to the flagged Razer drivers to automatically download and install the correct version of those driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)

9) Reboot your Windows 10 to see if Razer Synapse opens normally and works properly.

If you have any questions please feel free to leave your comment below, thanks.

  • I playMC

    does this work with windows 7 home premium?

    • April Cai

      Hi, there~
      I am sorry that I didn’t make my post enough clear.
      I am not sure you mean the solution or our product Driver Easy for this. But both of them work on your Windows 7 Home Premium. Don’t worry to give it a shot.

  • If you have a problem with your Razer keyboard, use your mouse to control your PC (and the on-screen keyboard if necessary). If you have a problem with your Razer mouse, use your keyboard to control your PC.

    If you have a problem with both a Razer mouse and a Razer keyboard, do this procedure first with one of the devices and then another time with the second device.

  • Daniel Duque

    my razer kraken works perfectly without drivers the drivers only make the device work better with some functions that are added when you install them


    they work without the drivers and they are plugged in

    • Corvixin

      When you dont have the drivers installed, they are using the drivers already installed on the computer.