Fixed: Razer Synapse Not Opening

By April Cai  Program Issues  Windows 10   13 Comments

If you enjoy using Razer devices with your computer, like Razer mouse, Razer keyboard, you might use Razer Synapse. It helps you manage your Razer devices. So you may be worried if you can’t open Razer Synapse on your computer

Don’t worry. Many users have been reporting the Razer Synapse not working issue. The good news is you CAN fix it with this guide. Read on to find how…

Try these fixes:

  1. Perform a clean-install for your Razer device drivers
  2. Reinstall Razer Synapse on your computer

Fix 1: Perform a clean-install for your Razer device drivers

If any of your Razer device drivers is old, missing or corrupted, the Razer Synapse may not work.  Follow the easy steps below to ensure you have the correct driver for your Razer devices.

  1. On your keyboard, press the Windows logo key and R (at the same time) to invoke the Run box.
  2. Type devmgmt.msc and click OK.

  3. Uninstall all your Razer devices.

    They may probably locate under the Razer Device, Human Interface Devices, Keyboards, Mice or other pointing devices sections.

  4. Remove all your Razer devices from your computer. Keep them disconnected for around 3 mins.

  5. Plug all the Razer devices back in your computer. Windows will reinstall the drivers for your Razer devices automatically.

IMPORTANT: If Windows fails to reinstall the drivers, you can do it automatically with Driver Easy. It’s a tool that detects, downloads and (if you go Pro) installs any driver updates your computer needs.
  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. Your Razer device drivers are no exception.

  3. Click the Update button next to the flagged Razer drivers to automatically download the correct version of those driver, then you can manually install them(you can do this with the FREE version).

    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (This requires the Pro version which comes with full support and a 30-day money back guarantee. You’ll be prompted to upgrade when you click Update All.)
Open Razer Synapse to see if it goes without problem. If it’s running well, so great! If unfortunately, you still cannot open Razer Synapse, don’t give up hope, move onto Fix 2 then.

Fix 2: Reinstall Razer Synapse on your computer

If there’s any corruption of Razer Synapse on your computer, you cannot open it either. Go with the following steps to reinstall Razer Synapse on your computer to try to fix your problem.

  1. On your keyboard, press the Windows logo key to bring up the Start menu.
  2. Type feature in the Search menu from Start and click Apps & features on the top.

  3. Click Razer Synapse, then Uninstall.

  4. Go to the official Razer website to download the latest version of Razer Synapse. Install and run the downloaded Razer Synapse to see if it runs without problem.

Have you ever fixed the Razer Synapse not opening problem? What method help you? Feel free to comment below with your own experience or for any question.

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