As soon as you load into the game, Star Citizen crashes immediately. This could be frustrating but don’t worry, this post could help.

Try these fixes:

There’re 5 fixes that have helped many gamers solve their problems. You don’t have to try them all; just work your way down the list until you find the one that works for you.

  1. Disconnect any peripheral devices
  2. Disable Win 10 Xbox gaming overlay
  3. Kill background programs
  4. Update your drivers
  5. Reset your character account
  6. Increase page file size
  7. Reset or reinstall Windows

Fix 1: Disconnect any peripheral devices

To the Star Citizen crashing issue, you need to disconnect any external devices. It’s because the crash could be caused by the conflict device.

If the issue is still there after moving off the peripheral devices, you can move to the next fix.

Fix 2: Disable Win 10 Xbox gaming overlay

Many users had reported that disable the Windows10 Xbox gaming overlay would solve the problem. After disabling this feature, Star Citizen won’t crash again.

  1. Press the Windows logo key + I together.
  2. Click Gaming.
  3. Click Game Bar. Then make sure the switch of Record game clips, screenshots, and broadcast using Game bar is turned off.
  4. Click Capture. Under Background recording, turn off Record in the background while I’m playing a game.

Fix 3: Kill background programs

Kill unnecessary background programs will give the game more resources and prevent crashing. Sometimes the Star Citizen crashing issue is due to conflicts programs acting at the background. These conflict programs could be capture programs.

If you’re using D3DGear, you must uninstall it to fix the issue.

  1. Press the Ctrl + Shift + Esc together to open Task Manager.
  2. Choose the program and click End task. Repeat the process until you’ve closed all the unnecessary background apps.
  3. Reboot the game to check.

Fix 4: Update your driver

As a game player, graphics card is one of the most important components in your PC. If the graphics driver is outdated or corrupted, you may not be able to enjoy the game. Graphics card manufacturers like Nvidia, AMD, and Intel constantly release new graphics drivers to fix bugs and improve gaming performance and experience, but Windows won’t always provide you the latest version.

So, there are two ways that you can update your graphics driver:

Manual driver update – You can update your graphics drivers manually by going to the manufacturer’s website for your graphics card, and searching for the most recent correct driver. Be sure to choose only drivers that are compatible with your Windows version.

Automatic driver update – If you don’t have the time, patience or computer skills to update your video and monitor drivers manually, you can, instead, do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for your exact graphics cards, and your Windows version, and it will download and install them correctly:

  1. Download and install Driver Easy.
  2. Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. You need the Pro version of Driver Easy to do this, so you’ll be prompted to upgrade.
    The PRO version comes with a 30-day money-back guarantee, so if you don’t like it you can get a full refund, no questions asked.


    (Alternatively, if you’re comfortable manually installing drivers, you can click ‘Update’ next to each flagged device in the free version to automatically download the correct driver. Once it’s downloaded, you can manually install it.)
If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.

Fix 5: Reset your character account

According to players, somehow reset your character account could fix the Star Citizen crashing issue. You may have a try. At least it’s not a complicated fix.

  1. Go to the site and log in to your account.
  2. Click Settings > Character reset.
  3. Click Reset Request.

Fix 6: Increase page file size

This tip has worked for some users. By increasing page file size on your SSD, leave enough room for the game is a pretty important elements that affect how Star Citizen running.

Make sure you have enough free space on SSD and run the game in low settings with V-sync off.

Fix 7: Reset or reinstall Windows

If no fix works for you and you’ve tried everything, reset your PC may work, or maybe even reinstall it altogether. But treat these options as a last resort, because they both take quite a long time. Also reinstalling will delete all the data on your hard drive, so make sure you back up all your important files before doing it.


Hopefully, this article has helped you resolve the Star Citizen crashing error. If you have any questions or suggestions, please leave a comment below, and we’ll do our best to help.

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