GeForce Experience Unable to Connect to NVIDIA [Solved]



It has long been a headache to NVIDIA GeForce Experience users that when they tried to use GeForce Experience to update their graphics card driver, they would see the notification saying “Unable to connect to NVIDIA. Try again later”, making it impossible to use this program.  

In this post, we will be introducing some of the most effective methods to help you fix this problem. Read along and find out the right one for you. 

Step 1: Update GeForce Experience
Step 2: Disable NVIDIA Services
Step 3: Update NVIDIA Graphics Card Driver

Step 1: Update GeForce Experience


If you are running a version of GeForce Experience older than 2.5.x.x, then you need to manually update it to the latest version. 

You can download the latest version from NVIDIA support website. Then run the installation so as to make sure that you are using the latest version of GeForce Experience.

If the problem persists, please continue with the steps below. 

Step 2: Disable NVIDIA Services


The cause of this problem could be that the NVIDIA Network Service was stuck in Starting status. This would trigger problems in connectivity in network and makes it impossible for you to download anything via GeFroce Experience. 

To fix this problem, please follow the steps below: 

1) Press Windows key and R at the same time, then type in services.msc and hit Enter



2) Press N key on your keyboard to faster locate NVIDIA Network Service. Make sure that the status of this service is indeed stuck at Starting


3) Now we need to go to C:\ProgramData\NVIDIA Corporation\NetService\. Locate file NSManagedTasks.xml, which should be an XML Document type file. Delete it from your system. 



If you cannot see this file listed here, you might need to choose show hidden folders. 

4) Now open press Windows key and X at the same time and choose Task Manager



5) Go to Details tab, and then locate NVNetworkService.exe process. Choose this category and choose End Task


6) Now we need to go back to Services windows, right click the NVIDIA Network Service and start it. 



Your GeForce Experience should be working properly now. 

Step 3: Update NVIDIA Graphics Card Driver


On NVIDIA support site, the technician describe this issue as an known problem and they are working to solve this. 

If you are looking to update your NVIDIA graphics driver, you need to search for it and then download it manually. 

If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to the flagged NVIDIA graphics driver to automatically download and install the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). 

Sophie Luo, in Program issue Tags: NVIDIA