GeForce Experience Unable to Connect to NVIDIA [Solved]



It has long been a headache to NVIDIA GeForce Experience users that when they tried to use GeForce Experience to update their graphics card driver, they would see the notification saying “Unable to connect to NVIDIA. Try again later”, making it impossible to use this program.  

In this post, we will be introducing some of the most effective methods to help you fix this problem. Read along and find out the right one for you. 

Step One: Update GeForce Experience
Step Two: Disable NVIDIA Services
Step Three: Update NVIDIA Graphics Card Driver Manually

Step One: Update GeForce Experience

If you are running a version of GeForce Experience older than 2.5.x.x, then you need to manually update it to the latest version. 

You can download the latest version from NVIDIA support website. Then run the installation so as to make sure that you are using the latest version of GeForce Experience.

If the problem persists, please continue with the steps below. 


Step Two: Disable NVIDIA Services

The cause of this problem could be that the NVIDIA Network Service was stuck in Starting status. This would trigger problems in connectivity in network and makes it impossible for you to download anything via GeFroce Experience. 

To fix this problem, please follow the steps below: 

1) Press Windows key and R at the same time, then type in services.msc and hit Enter



2) Press N key on your keyboard to faster locate NVIDIA Network Service. Make sure that the status of this service is indeed stuck at Starting


3) Now we need to go to C:\ProgramData\NVIDIA Corporation\NetService\. Locate file NSManagedTasks.xml, which should be an XML Document type file. Delete it from your system. 



If you cannot see this file listed here, you might need to choose show hidden folders. 

4) Now open press Windows key and X at the same time and choose Task Manager



5) Go to Details tab, and then locate NVNetworkService.exe process. Choose this category and choose End Task


6) Now we need to go back to Services windows, right click the NVIDIA Network Service and start it. 



Your GeForce Experience should be working properly now. 


Step Three: Update NVIDIA Graphics Card Driver Manually

On NVIDIA support site, the technician describe this issue as an known problem and they are working to solve this. 

If you are looking to update your NVIDIA graphics driver, you need to search for it and then download it manually. 

If you need help, please refer to the posts below: 

1. NVIDIA GTX 970 Drivers Update for Windows 10 

2. NVIDIA GeForce 210 Drivers Update for Windows 10

3. NVIDIA GeForce 1070 Drivers Download in Windows 10

4. NVIDIA GeForce GTX 1080 Drivers Download in Windows 7 

5. NVIDIA GeForce GTX 1080 Drivers Download in Windows 10

To update a driver manually, you need to do the following things: 

1) Know the model of the graphics card that you are using; 
2) Be clear about where to locate drivers for your graphics card; 
3) Download the drivers after a long search, which could take quite some time if you are not a technician savvy and your network connection is having a slow speed; 
4) Update correctly. This is the last step required to update a driver, but the problem is, there could be problems like NVIDIA Installer failed issue in Windows 10.  

If you find the above steps required to get your drivers updated too intimidating, here is an easy alternative for you: Driver Easy

Driver Easy is a program that automatically helps you detect, download and update device drivers that are missing or outdated in your computer. With the help of it, you can say goodbye to the old way of updating device drivers and just leave all the steps to Driver Easy. 

All you need to do is to click the big green buttons and get your device drivers updated in just a couple of minutes! Easy as that!

Sophie Luo, in Program issue Tags: NVIDIA