When you connect your iPhone with your computer trying to transfer photos and video, it’s likely your computer is not recognizing your iPhone. This is frustrating. But don’t worry, this sort of problem can be easily fixed. Whether you’re getting problems like computer not recognizing iPhone, or iTunes not recognizing iPhone, this post should help you resolve the problem.
3) Click the Update button next to the flagged Apple USB device to automatically download and install the latest driver (you can do this with the FREE version). Or click Update All to automatically download and install the all the latest correct drivers that is missing or outdated in your system (This requires the Pro version. You will be prompted to upgrade when you click Update All).
and R at the same time to invoke the Run box. 2) Type appwiz.cpl and click OK.
and R at the same time to invoke the Run box. 2) Type services.msc and click OK.
Try these fixes
Here are the fixes you can try. You don’t need to try them all; just work your way down the list until you find the one that works for you.- Basic Tips you should check
- Make sure the software is up to date
- Update the device drivers
- Check the Apple Mobile Device Support and Service
- Reinstall iTunes on your computer
Note: The screenshot below come from Windows 10, but the fixes also work on other systems, including Windows and MacOS.
Why iPhone is not showing up on my computer
There’re several reasons why iPhone is not recognized by PC/Mac. The USB cable and USB port can be one of the common causes. If there’s something wrong with the USB cable or the USB port, your iPhone can’t connect to the computer, so your iPhone is not detected by PC. Others can be the software issues, such as the Windows system, the iOS version, or the iTunes issue. Also the Apple USB driver issue can cause PC not recognizing iPhone. Sometimes it’s hard to identify the exact cause, but there’re troubleshooting steps you can try. So before you throw your PC or iPhone out of the window, read on…Method 1: Basic Tips you should check
There’re usually some basic tips you should check at the first place when you find your computer will not recognize iPhone.1. Restart your iPhone and computer
You can first disconnect your iPhone from your computer, and restart both your iPhone and computer. Then connect again to see if your iPhone shows up in your computer.2. Check your USB cable and USB port
Sometimes the USB cable issue can prevent your iPhone from being detected. So you can try another USB cable to connect again to see if it works. You should also try another USB port on your computer to connect.3. Always trust your computer
You’ll be prompted to select Trust or Don’t Trust your computer when you connect your iPhone to your computer, so you can take a look at your iPhone screen, and select Trust whenever you’re prompted this alert.Method 2: Make sure the software is up to date
The outdated software in your devices can lead to iPhone not detected in computer, so you should check the following and make sure it’s up to date.1. Make sure your iOS version is up to date
You should check your iOS version in your iPhone and update it if it’s not the latest version. 1) Launch the Settings app in your iPhone, and go to General > Software Update.2. Make sure your iTunes is up to date
You should also check your iTunes version, and ensure it’s the latest version in your computer.Note: If you haven’t installed iTunes in your computer, download it here and install it in your computer.
1) Launch iTunes on your computer. 2) Click Help and select Check for Updates.Method 3: Update the device drivers
The missing or outdated device drivers can cause the computer not recognizing iPhone issue, especially for Apple iPhone device driver and Apple Mobile Device USB driver.
Method 4: Check the Apple Mobile Device Support and Service
Apple Mobile Device Service provides the interface to Apple mobile device on your computer, so you should make sure the support and service are running properly if your computer is not recognizing iPhone. I’m running Windows 10 in my computer, and my iPhone is not showing up in Windows 10. So I follow the steps below:1. Make sure Apple Mobile Device Support is installed
1) On your keyboard, press the Windows logo key
2. Make sure Apple Mobile Device Service is running
1) On your keyboard, press the Windows logo key
Method 5: Reinstall iTunes on your computer
This sounds an odd one, but works for many people whose computer is not recognizing iPhone. To do so, follow these steps: 1) Unplug your USB cable from your computer and disconnect your iPhone. 2) Uninstall iTunes on your computer. 3) Download and reinstall iTunes from Apple. 4) Launch iTunes on your computer. 5) Connect your iPhone with your computer to connect again. Hopefully your computer will recognize your iPhone. There you have it – The five solutions to solve computer not recognizing iPhone. Please add a comment below to let us know if these fixes resolved your issue. If you have any other issues, feel free to let us know, and we’ll do our best to help. 38
38 people found this helpful