Realtek PCIe GBE Family Controller Drivers for Windows 7, 8.1, 10…

By Camilla Mo in Common Errors

Issue “Realtek PCIe GBE Family Controller adapter is experiencing driver- or hardware-related problems” appears to be a well-known problem. The problem caused most probably is due to driver issues. It occurs especially when you upgrade the system to a new version. 


In Device Manager, you probably see a yellow mark (a yellow triangle with !) next to Realtek PCIe GBE Family Controller. In this case, you can resolve the problem by updating the driver.



There are three options for you to download the network driver. You can try and find the option which works for you. 


1. Download the Driver from PC Manufacturer’s Site


Go to your PC manufacturer’s offcial website. The driver download normally can be found in Support section of the site. You can locate the right drivers for your PC by using the PC model and the specific operating system. Then you can find and download the network driver. 


2. Download the Driver from Network Card Manufacturer’s Site 


Realtek always has the latest drivers for its controllers online. Even the drivers for Windows 10 have been released. So you can find and download the most recent driver on Realtek website.  Download the driver according to your specific operating system. After you open the website, Click Global to download the right driver.



Since you don’t have internet access, you can download the driver on another computer which has network.


3. Use Driver Easy to Download the Driver


Driver Easy is the program which helps fix driver problems automatically. The Offline Scan function of Driver Easy allows you to download the network driver for the computer with no internet connection.


After you install and launch Driver Easy, follow steps below to use the Offline Scan function.

Make the offline scan on the computer that has network driver problem.

 1). Click Tools in left pane. 


2). Click Offline Scan.


3). Select Offline Scan in right pane then click Continue button.

4). Click Browse button then save the offline scan file to the location where you wish to save to.

5). Click Offline Scan button and the offline scan file will be saved.

After making offline scan, upload the offline scan file to the computer that has internet connections. Then follow steps below.

1). Launch Driver Easy. Go to Tools -> Offline Scan.

2). Select Upload Offline Scan File and click Continue button.

3). Click Browse button to find the offline scan file that you saved.

4). After selecting the offline scan file, click Continue button.

5). Click Download button to download the network driver. Then you are required to download the driver to the location where you wish to save to.

After you use one of the options to download the driver, install it on your PC. Usually, the Realtek driver can be self-installing. Just double-click on the file to begin the installation. If the driver cannot be installed in this way, you might have to install it manually, then follow steps to install the driver.


1. Press Win+R (Windows key and R key) at the same time. A Run dialog will appear.

2. Type devmgmt.msc in the run box and click OK button.

3. In Device Manager, expand category Network adapters.

Under this category, right-click on the Realtek PCIe GBE Family Controller. Then click Update Driver Software…



4. Click Browse my Computer for driver software.



5. Click Let me pick from a list of device drivers on my computer.


6. Click Have Disk…

7. Click Browse button and navigate to the location of the driver you download. The windows will find the .inf file to install the driver. 


If you do not see a yellow mark next to Realtek PCIe GBE Family Controller, check if the driver version is most up to date.


Double-click on the device. The Properties dialog will appear. Click on the Driver tab and you will get the Driver version.



Go to Realtek and locate the most recent driver for your operating system. If the driver version matches the one installed on your PC, the driver is the most up to date, then you don’t need to update the driver. If not, update the driver.


If you follow tips above and the problem doesn’t resolve, you can consider buying a new network card, as the problem might be caused by faulty network card. 

  • I lost my internet connection after the realtek PCIe’s was error.. went the driver easy error to instal..
    And i trytoffline download.. and got the 0018-install Win7_7115_012220218and after finish instal setup.. nothing happen
    And try manual install
    But i didnt find any .inf file so i cant get connect
    Help i cant get connect

  • Camilla Mo

    Hi Dania Figueroa,

    I’m afraid that you need to download the driver using a PC with internet access. If you used Driver Easy and the problem doesn’t resolve, please contact us at for assistance.

  • Kaj Boelsen

    Lost my card intermittently after installing windows update (nov ’16) and flash. After clean install windows 10 all was ok until I needed to install flash again. Once card was lost again, i deinstalled the driver, unplugged the cable, rebooted, plugged back in, had windows find the card and install it. One can hope this’ll work…..

    • Ray P

      I’ve been fiting this for a couple of days. Every time I try to install the new driver 10.1. I get error “the configuration registry database is corrupt”. I don’t have a cable to the LAN card as it is on the motherboard. I did try removing one of three memory cards and booted up but no help. Did try resetting bios set to defaults, no help. Can’t go back to an older version of the driver. Don’t have one. The only card I have is the video card so don t know how to get the LAN card recognized at boot up. Any ideas would be appreciated.

  • Jc

    Realtek pcie gbe controller error code 28, after i install the driver, it become error 37 ._. I already reinstall it many times, still not working. Help !

  • Bon JOvi

    network card say

    THIS Devise CANNOT Start (Code 10)

  • lakshya

    can I use WiFi if my PC has a realtek PCI fe family controller network adapter

  • its not working…

  • Welcome

    Hi. I’m using a laptop,Hp Probook 4530s and I’m running a windows 8.1 version. I used to connect to wi-fi at school using my laptop, but now I can not connect because it says “unidentified network”

    This is what my laptop says
    Network cable unplugged
    Realtek PCIe GBE Family Controller”

    Any idea could be useful,please help! It’s really frustrating…!

    • Bharatraje Bhosale

      Don,t worry friend
      its very simple …. first you must have to check that realteck controller drivers is installed or not in your computer..then double click on this driver and check this is enable or not … if u have internet (dongle)
      then update this driver and see internet is working…