Twitch is one of the most popular streaming platforms among gamers. But it can be really annoying when it keeps freezing. The good news is that there are some known fixes available. Read on and find out what they are…
Try these fixes…
You don’t have to try all of them, just work your way down the list until you find the one that does the trick!
Fix 1: Restart your PC
Before we dive into anything advanced, the first and easiest thing your should try is a restart of your PC. Many users are able to fix the Twitch freezing problem after they restart their computers. If it doesn’t solve your problem, try the next fix.
Fix 2: Check your Internet connection
Since we’re talking about Twitch freezing when you’re watching a stream, we should look at the Internet connection first. It’s necessary to check if your Internet is reliable and fast enough. Here are a few things that you should look at:
- Check your Internet speed. If you have low-speed Internet, it’s quite likely the cause of the Twitch freezing problem. There are many tools online to help you do this. If your Internet speed is unreasonably low, you should contact your Internet provider for help.
- You can power cycle your router and modem. Simply unplug the power cables from both of the devices, leave them disconnected for at least 30 seconds, then replug the cables back. When your Internet is working again, check if Twitch still freezes.
- You don’t want overcrowding to cause poor connectivity when you use Twitch. If your Wi-Fi is connected to multiple devices, try disconnecting the unused ones.
- If possible, consider using a wired connection. It’s usually more reliable and faster.
If your Internet connection doesn’t seem to be the problem, check out the next fix.
Fix 3: Change a browser
Another simple fix you can try is to change a browser. If you use another browser and find that Twitch doesn’t freeze anymore, then you know the browser you used before is the problem. It’s also possible that changing the browser doesn’t help. In both cases, you can refer to the next fix to modify your browser’s settings.
Fix 4: Modify your browser’s settings
Many users have been able to watch Twitch streams without freezes anymore after they modify their browser’s settings. Here are a few things you can do:
- Clear cache in your browser. Take Chrome, for example, you’ll need to go to Settings and find Clear browsing data. Clear all of your browsing histories, cookies and caches then reopen your browser. The steps to do this should be similar in other browsers.
(For most browsers, you can try bringing forward this window by pressing Ctrl and Shift and Delete on your keyboard.)
- Disable your browser’s extensions. Look for unused or suspicious ones. You can disable the extensions one at a time to test the issue. If you find Twitch doesn’t freeze anymore after you disable a particular extension, then you know this extension is the problem. Consider uninstalling it or updating it then test the issue.
- If you use Chrome, try turning off the hardware acceleration.
If adjusting your browser’s settings doesn’t solve your problem, try the next fix below.
Fix 5: Use a VPN
Consider using a VPN when your Twitch keeps freezing. When your web server is overcrowded, you can use a VPN to avoid a slow Internet connection. Among all the options on the market, our best pick is NordVPN. It’s known for its fast speeds and top security features. Many use NordVPN for video streaming, such as on Netflix, Hulu, and of course, Twitch, and have given high ratings to it.
Also note that if you’ve been using a VPN but Twitch still freezes, then you may consider turning it off to test the issue, or choose another VPN service.
If you’re not a fan of VPN, or if it doesn’t solve your problem, move on to the next fix.
Fix 6: Check your antivirus software
If you’re using any antivirus tool, make sure Twitch is not blocked by it. Many Twitch users have been able to solve the freezing issue by configuring their antivirus software.
You can also try turning off or uninstalling the antivirus software, then test the issue. If you no longer experience the Twitch freezing issue, then you know the problem is with your antivirus software. Consider contacting the supplier for support, or use a different antivirus tool.
If checking your antivirus doesn’t solve your problem, try the last fix.
Fix 7: Configure DNS settings
If you use your ISP’s (Internet Service Provider) default DNS server, you might encounter issues like crowded cache, which could cause Twitch to freeze. There are two things you can do: flushing your DNS cache or switching to a public DNS server to solve the problem. We recommend trying both options:
1: Flush your DNS
By flushing your DNS, your DNS cache will be cleared. When your PC needs to access a website, it’ll need to obtain the address from the DNS server again. This may solve the Twitch freezing issue if the DNS cache data was invalid or corrupt. Here’s how:
- Press the Windows logo key and R on your keyboard to invoke the Run box.
- Type cmd, then press Shift and Enter at the same time. If prompted for permission, click Yes.
- Copy ipconfig /flushdns, and paste it in the pop-up window. Then press Enter.
- Your DNS cache is successfully cleared.
2: Switch to a public DNS server
We also recommend using a public DNS server to test the issue. Here we’ll use the Google DNS server as an example, since it’s fast and secure. Here’s how:
- On your taskbar, right-click the network icon, then click Open Network & Internet settings.
- Click Change adapter options.
- Right-click the network you’re using, then click Properties.
- Select Internet Protocol Version 4 (TCP/IPv4), then click Properties.
- Select Use the following DNS server addresses, fill in the Google DNS server addresses as below, then click OK.
Preferred DNS server: 126.96.36.199
Alternate DNS server: 188.8.131.52
Open Twitch and test if the problem is solved.
Hopefully this article has solved your problem and you can now watch Twitch streams without any freezes! Please feel free to leave a comment if you have questions or suggestions.