HP Laptop Camera Not Working Windows 10 [SOLVED]

By Enya Zhang  Common Errors  webcam   0 Comment

If the camera on your HP laptop stops working, don’t panic. It’s usually not hard to fix…

Try these fixes

Here’re 3 fixes that have helped other users get their camera running again. You may not have to try them all; just work your way down the list until the camera not working on HP laptop problem is resolved.

  1. Tweak your camera privacy settings
  2. Update your camera driver
  3. Reinstall your camera driver

Fix 1: Tweak your camera privacy settings

Windows allows you to tweak the camera privacy settings to have a control over whether you allow access to camera on your HP laptop and which apps are allowed or denied. To make sure it’s enabled:

  1. On your keyboard, press the Windows logo key  and type camera. Then click on Camera privacy settings.

  2. Make sure to toggle On Allow apps to access your camera.

  3. Scroll down to Choose which apps can access your camera and toggle On ALL the apps you want access to camera.

  4. Close the window, test the camera and see if it’s working properly. If it works, then congrats! But if it doesn’t, move on to Fix 2, below.


Fix 2: Update your camera driver

Another common causes of this problem is an outdated or a faulty camera driver.

There are two ways you can get the right drivers for your camera: manually or automatically.

Manual driver update – You can update your camera drivers manually by going to HP’s website for your driver, and searching for the most recent correct driver. Be sure to choose only drivers that are compatible with your Windows version.

Automatic driver update – If you don’t have the time, patience or computer skills to update your video and monitor drivers manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for your camera, and your Windows version, and it will download and install them correctly:

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

  3. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).


    You can also click Update to do it for free if you like, but it’s partly manual.

  4. Restart your computer and check if your camera not working on laptop problem is resolved.

Fix 3: Reinstall your camera driver

It’s also possible that your current camera driver is corrupted or in conflict with Windows 10 and triggers the camera not working issue. We can try uninstalling the driver before reinstalling it to see if it fixes the problem.

To do so:

  1. On your keyboard, press the Windows logo key and R at the same time, then type devmgmt.msc into the box and press Enter.

  2. Double-click on either Cameras or Imaging devices to reveal your camera device.

  3. Right-click on your camera device and click Uninstall device.

  4. Click Yes to confirm the uninstall.
  5. Restart your computer.
  6. On your keyboard, press the Windows logo key and R at the same time, then type devmgmt.msc into the box and press Enter.

  7. Click Action > Scan for hardware changes so that Windows can reinstall the driver for your PC (a generic one though).

  8. Check your camera and see if it’s working properly.

How have the fixes above helped you with your troubleshooting? Do you have any experiences or ideas to share with us? Feel free to drop a comment below and let us know your thoughts. ?

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