2) Select both iTunes and Bonjour, click Uninstall.
3) Then reconnect your iPhone to your PC again to see if the problem is fixed.
When you see this, it is suggested that you update your device driver right away. If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee): 1) Download and install Driver Easy. 2) Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 3) Click the Update button next to the flagged Apple Mobile device to automatically download and install the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
If you see a down arrowhere next to the device name, then this device is disabled. Please right-click Apple Mobile Device USB Driver and click Enable. Note: If you cannot see any sign next to Apple Mobile Device USB Driver, please check if there is a third party software conflict. 1) Follow the path Start > Control Panel (in Category view) > Uninstall a program.
2) See if the option Apple Mobile Device Support is listed. If not, you need to reinstall iTunes on your computer. 3) On your keyboard, press the Windows logo key and R at them same time, then type in services.msc and press Enter. 4) Double-click Apple Mobile Device or Apple Mobile Device Service.
5) Click the Stop button to stop this service. Then click Start button to restart the service.
6) Reboot your computer if necessary. This method is adopted when you see a or by the Apple Mobile Device USB Driver. 1) Make sure that you have quit iTunes if it opens. Then connect your iPhone to the computer. 2) Go to Device Manager. Expand Universal Serial Bus controllers and double-click Apple Mobile Device USB Driver. If Apple Mobile Device USB Driver option cannot be found under category Universal Serial Bus controllers, but under Portable Devices, please go to Method Five: Update iPhone 7 Driver. 3) Click Browse my computer for driver software. 4) Click Let me pick from a list of device drivers on my computer. 5) Click Have Disk…. 6) Click Browse. Go to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
7) Double-click the usbaapl file. If you have a 64-bit version of Windows, this file will be called usbaapl64. If you don’t see usbaapl64 here or if there isn’t a Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. 8) You will be lead back to Install From Disk window. Click OK. Click Next. 9) Windows will install the driver. If it prompted to say that the software that you are installing has not passed Windows Logo testing, click Continue. Unplug your iPhone 7, then reconnect it using USB cable. Open your iTunes and see if your iPhone 7 can be detected or recognized by iTunes.