Kodi Keeps Crashing [Fixed]

By Wendy Mai  Others   0 Comment

Many users have a good time with their Kodi, when it doesn’t crash. As people are reporting that their Kodi crashes every time they launch it, or in the middle of their navigation around it, which consequently ruin their mood. They have tried to restart Kodi to fix the problem, but to no avail.

If you’re using Kodi on your Windows PC, the following are some possible solutions for you to fix the crashing issue.

How to fix Kodi crashing

Solution 1: Update Kodi to the latest version

In case you’re using an older version of Kodi, you can update it to the latest version to see whether the crashing problem is resolved. Here’s how:

  1. Download Kodi v17.6 “Krypton” from this link.
  2. Find and click on the Windows icon to download Kodi for your Windows PC.
  3. Click on INSTALLER.
  4. When the download is complete, open the downloaded file and follow the on-screen instructions to install Kodi on your computer.

If the problem persists, you can continue the troubleshooting with the following solutions.

Solution 2: Remove recently installed addons, updates or builds

If your Kodi crashes soon after you install an add-on, it might be that the add-on is incompatible with the newer version of kodi and causing it to crash. To solve the problem, you can remove the add-on’s directory from Kodi’s userdata folder by taking the following steps:

  1. Close Kodi.
  2. On your keyboard, press the Windows logo keyand E key at the same time to access File Explorer.
  3. In the address bar, type %APPDATA%\Kodi\userdata and press Enter.

  4. Double-click on the addon_data folder, find the add-on directory that you think might be causing Kodi to crash, and press Del to delete it.

    Or if you have no idea which one is the culprit, you can go back to userdata, then doublbe-click on the Database folder, 

    and delete the Addons27 file.

  5. Run Kodi to check if it’s working properly.

If the problem continues, read on and there’re something else you can try.

Solution 3: Disable hardware acceleration

If your Kodi doesn’t crash on startup, you can try to navigate to the settings menu to disable hardware acceleration. Here are the instructions:

  1. From the Kodi home screen, click on the gear icon to go to the settings menu.

  2. Select Play settings.

  3. At the bottom of the left pane, you’ll find a gear icon with the word Standard beside it. 

    Click on the icon three times to turn it to Expert.

  4. Now on the left side, hightlight the Video tab, then on the right side under Processing, toggle off the Allow hardware acceleration -DXVA2 option.

  5. Restart Kodi and see if the crashing persists.

Solution 4: Reinstall Kodi

Re-installation may be the last thing you want to do with your Kodi. But if the above fail, instead of wasting more time troubleshooting the problem, it’s advisable to do a clean install of Kodi. It worked for many people. The following are the steps of how to do it:

  1. You need to uninstall Kodi first:
    1. On your keyboard, press the Windows logo key

      and R key simultaneously to open the Run dialog, enter control in the box, and click OK.

    2. In Control Panel, under Programs, click on Uninstall a program.
    3. Scroll down to find Kodi, right-click on it and select Unistall.
  2. Remove Kodi completely from your PC.
    1. Press the Windows logo keyand E key at the same time to open File Explorer.
    2. In the address bar, type %APPDATA% and press Enter.

    3. Click on the Kodi folder and press Del to delete it.

    4. Go to Recycle Bin, and delete the Kodi folder permanently.
  3. Restart your PC. 
  4. Download Kodi v17.6 “Krypton” from here.
  5. When the download is complete, open the downloaded file and follow the on-screen instructions to install Kodi on your computer.
  6. Run Kodi to see if it’s working properly.


To enhance your experience with Kodi, you’d better make sure your display device(s) and audio device(s) connected with your PC have the latest drivers. But going to the manufacturer’s website to find and download the exactly right driver for each device can be time-consuming. The quickest and easiest option may be using a trusted third party product – Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

  1. Download and install Driver Easy.
  2. Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click the Update button next to a flagged driver to automatically download the correct version of this driver, then you can manually install it (you can do this with the FREE version).

    Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
  4. When the download finishes, restart your PC to take effect.
If you have any issue with Driver Easy, please contact Driver Easy’s support team at support@drivereasy.com for advice. You should attach the URL of this article so they can help you better.
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