Touchpad Driver Not Working in Windows 7 [Solved]

By Sophie Luo in Driver Error Tags: Touchpad

If you’re on Windows 7 and your touchpad suddenly stops working, you’re not alone. Many Windows users are reporting this problem as well. But no worries, it’s possible to fix.

Here are 3 fixes for you to try. You may not have to try them all; just work your way down until you find the one works for you. 

Method 1: Roll Back Driver
Method 2: Perform a hard reset
Method 3: Update Touchpad Driver

Method 1: Roll Back Driver

If your touchpad stops working suddenly, you should roll its driver back to its previous stage: 

1)  On your keyboard, press the Windows logo key and R at the same time. Type devmgmt.msc and press Enter

2) Expand Mice and other pointing devices

3) Right-click the device name and select Uninstall.

4) Check the box next to Delete the driver software for this device. Then click OK

5) Restart your PC as soon as possible. 

Method 2: Perform a hard reset

A hard reset is a procedure that helps you clear the driver instructions. You laptop will reload all the instructions from the drivers and software stored in your operating system which can help to solve some problems. 

This procedure will not erase any data from  your computer since it is not a reformat of the operating system. Please be relaxed. 

Here is how you could do the hard reset.  

1) Turn off the computer.

2) Remove the computer from any port replicator or docking station.

3) Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.

4) Unplug the AC adapter from the computer.

5) Remove the battery from the battery compartment.

6) Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.

7) Insert the battery and plug the AC adapter back into the notebook computer, but do not connect any of the peripheral devices.

8) Press the Power button to turn on the computer.

9) If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.

10) After reconnecting each of the peripheral devices, run Windows Update to update all device drivers.

Method 3: Update Touchpad Driver

Your touchpad problem is probably being caused by driver issues. The steps above may resolve it, but if they don’t, or you’re not confident playing around with drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. 

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy. 

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to the flagged touchpad to automatically download and install the correct version of its driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). 

  • Cibin Kurien

    Hii I just purchased a new laptop and touch pad is not working. I have installed window 10 and also tried to install driver for touch pad but nothing worked, Please help

    • Sophie.Luo

      Hi, Cibin,

      If this laptop is a new one, it’s suggested that you go to the vendor for more help. We can’t say for sure whether it’s a problem with the hardware.

  • All above mentioned Methods very useful actionable advice with easy steps which really helpful to solve this Touchpad issue!

  • Darius Vanagevicius

    how am i supposed to do tgis without a mouse

    • Zafran Zafran

      ya got same problem, my usb ports and touchpad not working no cant perform any installed downloaded programs

    • Kieron Luck

      get another computer, use teamviewer. the installation is possible using keyboard

  • kou

    touch pad deviec

  • bijendra

    how to installed x540la ausu loptop teachpad driver in windows 7 64 bit.

  • bijendra vishwaklarma

    my new laptop 540la ausu i am installed the driver tech pad in windows 7 64 bit error show

    There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.”

    • Sophie Luo


      Regarding your problem, here is a solution, please see if it helps.

      0) It requires you to make some changes in Registry, so please make sure that you back up your registry first, just in case any unwanted error happens.

      See how to back up your registry:

      1) Press Start button, then type “regedit” in the search box, (no quotation marks), then choose regedit from the list of choice.

      2) Then follow the path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System. On the right pane, double click the option EnableLUA, and then change the value to 0. Then hit OK to save the change.

      3) Restart your computer after the change.

      4) Now install your device driver.

      5) When the installation finish, reboot your computer again.

      6) Then go to the same place of the registry, and change the value from 0 to 1. Hit OK to save the change.

      Please keep us updated so we can see what we can do to better assist you.