Microsoft Edge Not Working on Windows 10 [Solved]

By Sophie Luo in Others Tags: EdgeWindows 10
Driver Easy updates all your missing device drivers in just 1 click!

If you’ve recently upgraded to Windows 10 Creators Update, and found that your Microsoft Edge browser not working properly, you’re not alone. Many Windows users are reporting it. The good news is, you can easily fix it by yourself. Here are 4 fixes for you to try. 

  1. Clean Boot Your PC
  2. Reinstall through PowerShell
  3. Use Group Policy Editor
  4. Reinstall Windows 10 

Note that you may not need to try them all. Just work your way down the list until you find the one works for you. 

Step 1: Clean Boot Your PC

If it’s the first time you had a problem with your Edge browser, one of the first things you should do is to restart your PC, better yet, do a clean boot. It allows you to run your PC with only a minimal set of drivers and programs: 

1) On your keyboard, press the Windows logo key and R at the same time, type msconfig and press Enter

2) Go to Services tab, check the box for Hide all Microsoft services. Click the Disable all button. 

3) Go to Startup tab and click Open Task Manager

4) Select each item on the list and click Disable

5) Close your Task Manager and restart your computer. 

6) If Edge still opens and closes unexpectedly in a few seconds, move on to see if the steps below help. 

Step 2: Reinstall through PowerShell

If your Edge browser isn’t installed correctly, not working or opening problem like this could happen. To fix it, you can reinstall Microsoft Edge: 

1) On your keyboard, press the Windows key and S at the same time, then type powershell. Right-click Windows PowerShell and select Run as administrator

When prompted with the administrator permission, click Yes to continue. 

2) In the PowerShell window, copy and paste in the following command:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

3) You will see a Deployment Operation Progress pop up. Wait for the process to finish. Then try your Edge again. 

Step 3: Use Group Policy Editor

1) On your keyboard, press the Windows key and S at the same time, type group policy and click Edit group policy

2) On the left side of the pane, go to Computer Configuration > Administrative Templates > Windows Components. Under Windows Components category, click Add package Deployment

3) On the right side of the pane, double-click Allow deployment operations in special profiles

4) Click Enabled. Click Apply and OK. 

Step 4: Reinstall Windows 10

If you’ve tried all the above methods but still no avail, you may need to consider reinstalling or refreshing your Windows 10. 

For more detailed instructions, you can refer to the posts below:

How to burn Windows 10 Setup Files to a USB flash drive? 

How to download Windows 10? 

How to reinstall Windows 10? 

Pro Tip

It’s always suggested that you keep your device drivers up-to-date to eliminate such problems to the most. 

If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to a flagged driver to automatically download and install the correct version of this driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). 

  • Angela

    Yay! Removed Trusteer program and Edge working fine, thank you so much!!!!

  • Angela

    Why has IBM not sorted this problem with Trusteer out by now??

  • LeadingED

    Thanks Ryan – When I stopped Trusteer Rapport then Edge worked fine. When I restarted Trusteer then Edge stopped working again. Not too concerned though, Using Firefox until all those Edge media feeds are stopped or I can choose which one I want.

  • Richard Welbourne

    Took Trusteer Rapport off and it worked instantly. Thank you!!

  • Ralph Campbell

    I really want to thank you, Ryan, big time for sharing this true solution to the problem I feared I may never be able to resolve as all the solutions recommended failed flat! Thank u! thank u!! thank u!!!

  • Ralph Campbell

    I really want to thank you big time for sharing this true solution to the problem I feared I may never be able to resolve as all the solutions recommended failed flat! Thank u! thank u!! thank u!!!

  • Lisa

    Thank you so much you’ve saved my computer being thrown out of the window!! X

  • Judy Meg Williams

    This worked for me too! Thanks.

  • Michael Stout

    OMG ! Thanks Ryan i removed Trusteer Rapport and edge is working fine, why Microsoft or IBM couldn’t give us answers i will never know , i also agree with one of the posts to put this topic top of the thread as i almost skipped past this section as iv tried all but a complete reinstall in the above help topics.

  • Dirk

    Yes, I had the same problem and removing Rapport did the trick. Thing is, can Rapport be put back on?

  • Afterschool Carl

    who do you think you are?

  • Sophie.Luo

    Hi, Ryan. Thanks for such an informative answer. To express our gratitude, we have sent you a free license key for Driver Easy to your email. The key is valid for a year. Thanks again for your awesome answer. Hope you enjoy using Driver Easy pro. Have a great weekend. 🙂

  • Graham Moore

    Wow absolutely brilliant….uninstalled Rapport and Edge magically came back.

  • Karl Hoskison

    Thanks Ryan! You da man! Thanks for taking the time to help. God bless.

  • keiththebass

    Clean boot has worked for me. Thanks!

  • Helen Quinn

    I have just uninstalled Rapport and Microsoft Edge works, I have went nearly 3 weeks trying this and that nothing worked thankyou to all who said try this…DELIGHTED IT’S WORKING THANKS !
    Thankyou Ryan’a.p’Falcon-Hay for a straight answer .

  • Marco Ardon

    Thanks! It worked for me, too.

    • Jane Lait

      And me!

  • AntiPoliticallyCorrect

    Are you kidding me? All this to get edge working? It’s not even that good. Um, yeah, back to chrome.

  • Every Man

    Thanks guys,the Microsoft adolescents – sweet as some can be – are as usual useless because they have no life experience and seem to not even work with their own products as we do. I too removed Trusteer and voila everything back to normal. Bill please employ grown ups…..(the above convoluted over engineering is a waste of time – Drivereasy put these guys’ help up top, not buried at the end before the impatient leave – it works and it’s easy! Why on earth isn’t Microsoft alerting the world about this conflict?

    • Boban Rodolph

      the fix is very simple for few.if you have rapport by trusteer installed,uninstall them and try edge again.then you can install rapport back.

  • John D Birchall

    Totally concur with Ryan. When the Edge browswer stopped working after the last update, I tried everything I knew including scan sfc but nothing worked. I then called Microsoft support who tried many things patiently over a couple of days but I came back to where we started. Today the tech heard about a Trustee Rapport conflict and once that as deleted, Edge works perfectly