Microsoft Wireless Display Adapter Won’t Connect on Windows 10 [Solved]

April Cai, in Common error


If you’re trying to share what’s on your tablet, laptop or smartphone on HDTV with Microsoft wireless display adapter, but it fails, you’re not alone. Many users are reporting it. But the good news is you can fix it. 

Here’re 3 methods for you to fix Microsoft Wireless Display Adapter won’t connect problem on your Windows 10. You may not have to try them all; just work your way down the list until you find the one that works.

Method 1: Reset your display adapter
Method 2: Reinstall your graphics card driver
Method 3: Make sure 2.4GHz wireless frequency band is enabled


Method 1: Reset your display adapter

1) Press and hold the reset button of your adapter for around 10 seconds.



2) When you see “Ready to connect” message, open Action Center from the task bar and click Connect.



3) Choose Microsoft Wireless Display Adapter from displays list. Then check if the adapter could work. 

Method 2: Reinstall your graphics card driver

This problem could be also caused by an old or incorrect graphics card driver. Go with the following steps to reinstall your graphics card driver:

1) On your keyboard, press the Windows logo key  and X at the same time to invoke the quick-access menu.

2) Click Device Manager.

3) Right-click on your graphics card driver in Display adapters and click Uninstall device.

4) Download the latest driver for the graphics card from your computer manufacturer’s website.

Or

If you’re not confident playing around with drivers manually, you can do it automatically with  Driver EasyIt’s a driver tool that detects, downloads and (if you go Pro) installs any driver updates your computer needs all automatically.

To install your tablet drivers with Driver Easy, just click the Scan Now button, then when it detects the drivers you need to update, click Update. The correct drivers will be downloaded, and you can install them – either manually through Windows or all automatically with Driver Easy Pro.

5) Restart your computer and re-connect your wireless display adapter to see if it works.

Method 3: Make sure 2.4GHz wireless frequency band is enabled

1) On your keyboard, press the Windows logo key  and X at the same time to invoke the quick-access menu.

2) Click Device Manager.



3) Right-click on your network adapter in Network adapters, here we take Marvell AVASTAR Wireless-AC Network Controller as the example. Go on to click Properties.



3) Click Band in Advanced. Then set it to Auto and click OK.



4) Check if your adapter could work now.

Help Us Improve Article
  • Dan Chambers

    These instructions appear to be specific to a “Surface” unit (the Marvell network adaptor). I have a Lenovo laptop, it does not have the Marvel adapter, What is the equivalent adapter for me?
    .

    • April Cai

      Hi, Dan Chambers. The equivalent adapter for your Lenovo laptop, please check it in Device Manager, Network adapter dialog. Just as Method 2 shows.