Origin won’t open [SOLVED]

By Justin Zeng  Program Issues  gamesWindows   0 Comment

Your Origin won’t open? Don’t worry! You’re not alone. Many Origin users have reported this issue. But the good new is you can fix it. You should be able to fix the problem quite easily using one of the solutions we’ve listed below.

Fixes to try:

  1. Delete the cache files of your Origin
  2. Run the Program Compatibility Troubleshooter
  3. Add your your Origin as an exception to your third-party antivirus application
  4. Update your graphics driver to the latest version
  5. Perform a clean boot
  6. Update your Windows system to the latest version
  7. Reinstall your Origin

Fix 1: Delete the cache files of your Origin

This issue may be caused by the cache files of your Origin. Follow the instructions below to delete the cache files and maybe this issue will be resolved.

  1. Close your Origin if it is running. Click Origin in the menu bar and then select Exit to close it.
  2. On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Then type %ProgramData% and press Enter.

  3. In the pop-up window, double-click the Origin folder to open it.
  4. Delete all the files and folders in this folder except for the LocalContent folder.
  5. On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Then type %AppData% and press Enter.
  6. In the pop-up window, delete the Origin folder.
  7. Click AppData in the address bar.
  8. Double-click the Local folder to open it.
  9. Delete the Origin folder in the Local folder.
  10. Restart your PC and double-click the shortcut to Origin.

If your Origin opens, then this annoying issue is resolved. If not, you may need to run the Program Compatibility Troubleshooter to fix this issue.

Fix 2: Run the Program Compatibility Troubleshooter

This annoying issue may occur if your Origin is not compatible for your current Windows operating system. If you’re net sure, run the Program Compatibility Troubleshooter. The Program Compatibility Troubleshooter can check whether that program is compatible for your current Windows operating system or not. Just follow the steps below to run the Program Compatibility Troubleshooter:

  1. Right-click the shortcut to your Origin on your desktop and select Properties.

  2. Click the Compatibility tab and click Run compatibility troubleshooter.
  3. Click Try recommended settings to test-run program using recommended compatibility settings. Follow the on screen instructions to see whether this troubleshooting option works or not.
  4. If it still doesn’t work, then run the Program Compatibility Troubleshooter again and select the second option to choose compatibility settings based on problems you notice.
  5. If the problem persists, adjust the following settings manually and select OK when you’re done.
    • Compatibility mode: If your Origin won’t open on your current Windows system, click the drop-down list to select a previous version of Windows system to test-run it.
    • Disable fullscreen optimizations: Some games on your Origin are particularly affected by the low FPS issue, and some of them even crash when the player enable fullscreen optimizations. Just disable it to see whether your Origin will open or not.
    • Run this program as an administrator: If your Origin is not given administrator privileges, it may not run properly. Try this setting to give the program the administrator privileges.

If this fix works, your Origin will open when you double-click its shortcut. If not, there are more fixes for you to try.

Fix 3: Add your your Origin as an exception to your third-party antivirus application

This annoying issue may also be caused by your third-party antivirus application. Since the third-party antivirus application hooks very deep into your system, it may interfere with your Origin.

Since your Origin consumes a lot of memory and CPU usage when you’re playing a game, many third-party antivirus application may regard it as a potential thread and your Origin may not run as expected. You can try adding your Origin as an exception to your third-party antivirus application

Please consult your antivirus documentation for instructions if you don’t know how to do it.
If this fix still doesn’t work for you, you may need to update your graphics driver to the latest version.

Fix 4: update your graphics driver to the latest version

This annoying issue is probably caused by your outdated graphics driver. Updating your graphics driver to the latest version can make your game run smoother and prevents many issues or errors. If you don’t have the time, patience or skills to update your driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

  1. Download and install Driver Easy.
  2.  Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

  3. Click Update next to your graphics card to automatically download the correct version of this driver, then you can install it manually. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
If you have any issue with Driver Easy, please contact Driver Easy’s support team at support@drivereasy.com for advice. You should attach the URL of this article so they can help you better.

Fix 5: Perform a clean boot

You may need to perform a clean boot if this issue persists. The clean boot is a troubleshooting technique that allows you to manually disable startups and services so that you can find out the problematic software. Once you find it out, just uninstall it, and then the this issue will be solved. Here’s how to do it:

  1. On your keyboard, press the Windows logo key and R at the same time to open the Run Dialog. Type msconfig and press Enter to open the System Configuration window.

  2. Select the Services tab, check Hide all Microsoft services and then click Disable all.
  3. Select the Startup tab and click Open Task Manager.
  4. On the Startup tab in Task Manager, for each startup item, select the item and then click Disabled.
  5. Go back to the System Configuration window and click OK.
  6. Click Restart to restart your PC.

Run your Origin and check whether the problem reappears when your PC restarts. If not, you need to open the System Configuration window again to enable services and applications one by one until you find the problematic software. After enabling each services, you need to restart your PC to apply the changes.

Once you find out the problematic software, you need to uninstall it in order to resolve this issue. If this fix failed to resolve this problem, try the next fix.

Fix 6: Update your Windows system to the latest version

Sometimes this issue may occur if your Windows system is not the latest version. Try updating your Windows system and this issue may get resolved. Here is how to do it:

  1. On your keyboard, press the Windows logo key and type update. In the list of results, click Check for updates to open Windows Update window.

  2. Click the Check for updates button to update your Windows system.
  3. Restart your PC when the Windows update process is completed.

If this fix works, your Origin will open when you double-click its shortcut on the desktop. If not, try reinstalling your Origin.

Fix 7: Reinstall your Origin

If all the fixes above still don’t work, it’s time to uninstall your Origin and reinstall it.

  1. Uninstall your Origin.
    This process will remove your Origin and any installed game content from your machine.
    1. On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Then type control and press Enter to open the Control Panel.

    2. View the Control Panel by Category, and then click Uninstall a program.

    3. Double click Origin to uninstall your Origin.

    4. Restart your Windows system when it is completed.
  2. Download the latest version of Origin and then double click the file you downloaded to reinstall it.

Hopefully you’ll be able to resolve this annoying issue using one of the fixes above. Please leave your comment below if you have any questions!

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