MTP USB Device Driver Failed [Solved]
If you’re connecting your mobile phone to your computer, and you see a message saying MTP USB Device Failed, you’re not alone. Many Windows users are reporting it. No worries, it’s possible to fix. Here are 5 fixes for you to try.
What is MTP?
MTP is the acronym for Media Transfer Protocol, which is supported by Andriod phones. If MTP driver failed to install, you won’t be able to transfer media files from or to Android devices.
How do I fix it?
Here are 5 fixes for you to try. You may not need to try them all; just work your way down and find the one works for you.
1: Rule Out Hardware Problem
2: Reinstall Driver in Device Manager
3: Run Command
4: Repair Registry Settings
5: Install MTP Porting Kit
Before we begin, we would like to make sure that your hardware is problem free. Please try connect your mobile phone to another USB port to see if the result is the same.
You should try to connect via both the rear and front connectors. If the result remains the same, please try connecting your other mobile phone to the same USB port to see where could be problem be.
If the above checks out that your hardware is problem free, please make sure you enable the debugging in the settings in your mobile phone.
A faulty USB driver can be the cause of this problem. You can try to reinstall the driver via Device Manager:
1) On your keyboard, press the Windows logo key and R at the same time. Type devmgmt.msc and press Enter.
2) Expand Universal Serial Bus controllers, and locate SAMSUNG Mobile USB Composite Device. You might see a yellow exclamation mark in front.
Note that the name of the device varies based on the device that you are having problem with.
If you can’t see it under Universal Serial Bus controllers, you might need to look for it under Other devices .
3) Right-click the Samsung device and click Uninstall.
4) Tick the box for Delete the driver software for this device and click OK.
If you have multiple device drivers with yellow exclamation marks, repeat the steps to uninstall them completely.
5) Reboot your computer.
If your USB device driver doesn’t reinstall in this way, you should download one from the support website of your PC manufacturer and update it by yourself.
If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the flagged USB device to automatically download and install the correct version of its driver (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
If you don’t have the administrator permission to your PC, you’ll fail to use some functions. To fix it:
1) On your keyboard, press the Start button, then type cmd.exe. Right-click cmd and click Run as administrator.
Click Yes at the prompted window.
2) In Command Prompt window, copy and paste in the following command:
net localgroup Administrators local service /add
Then press Enter.
3) See if you can connect your Samsung mobile phone to your computer.
Warning: Using Registry Editor incorrectly can cause serious, system-wide, unrecoverable errors to your computer. So before you proceed, please make sure that you have it backed up first.
If your registry settings are at fault, you won’t be able to use the USB device driver properly. To fix it:
1) On your keyboard, click the Start button. Type regedit and press Enter.
Click Yes at the prompt window.
2) Follow the path
3) On your keyboard, press the Ctrl key and F key at the same time. Type Portable Devices and press Enter.
4) On the right hand pane, you’ll see the (Default) value Portable Devices on the string.
5) If you can see UpperFilters here, right-click it and click delete.
If you can’t see such an option, this method is not suitable for you, move on to next method.
6) Exit Registry Editor. Reboot your computer.
1) Download MTP Porting Kit from Microsoft official website here. Then double click it to install the setup file.
2) After the installation, restart your computer.
3) Reconnect your mobile phone to your computer by using the USB cable again to see if the problem persists.
If you have already had the MTP Porting Kit on your computer, you may need to update it to the latest version to make sure that it function well.