If you have GeForce Experience installed, and you find that you can’t record your gameplay with NVIDIA Shadowplay, you’re not alone. Quite a few users are reporting this problem as well. We share you feelings of not knowing what to do when things go wrong out of the blue. But no more worries, it’s possible to fix.  Here are 4 fixes for you to try. You may not have to try them all; just work your way down until you find the one works for you. 
  1. Restart NVIDIA Streamer service
  2. Reinstall NVIDIA Driver  
  3. Upgrade GeForce Experience
  4. Enable desktop capture

1: Restart NVIDIA Streamer service

In some cases, the culprit is NVIDA Streamer service, especially when it’s off. You can restart this service:  1) On your keyboard, press the Windows logo key and R at the same time. Type services.msc and press Enter 

2) Right-click NVIDIA Streamer Service and click Restart

3) See if your Shadowplay can record now. 

2: Reinstall NVIDIA Driver  

In some cases, GeForce Experience install programs that are not graphics driver on your PC. So you should reinstall NVIDIA display driver all over again.  You can go to NVIDIA support website to search for and download the latest version of display driver available. Or you can update your video card driver via Device Manager or Windows Update.  If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.  Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.  You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):  1) Download and install Driver Easy.  2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.  3) Click the Update button next to the flagged NVIDIA device to automatically download and install the correct version of its driver (you can do this with the FREE version).  Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).  4) Restart your PC for the change to take effect. See if Shadowplay works well. 

3: Upgrade GeForce Experience

Beta version of GeForce Experience could get you faulty driver or other faulty NVIDIA applications. If you haven’t upgrade it to the latest version, do it now:  1) On your keyboard, press the Windows logo key and R at the same time. Type appwiz.cpl in and press Enter

2) Right-click NVIDIA GeForce Experience and click Uninstall. Follow the on-screen instructions to uninstall it. 

3) Go to NVIDIA support to download the latest version of GeForce Experience and install as instructed.  4) See if your Shadowplay not recording problem is resolved. 

4: Enable desktop capture

If desktop capture is disabled, Shadowplay won’t detect if you play the game full-screen. You can enable this feature for the recording to work again:  1) Open your Shadowplay. Click Preference.  2) Make sure the box for Allow desktop capture is ticked. 

3) See if your Shadowplay can record now. 
55 people found this helpful
Most Voted
Newest Oldest
Inline Feedbacks
View all comments