Your HP printer keeps printing blank pages? This is a very annoying problem. Many Windows users are reporting it. But the good news is you can fix it. This article gives you 5 solutions to try.
Try these fixes:
- Check your ink cartridges
- Run the Windows printer troubleshooter on your computer
- Download and run HP Print and Scan Doctor
- Update your HP printer driver
- Configure your Print Spooler service
Fix 1: Check your ink cartridges
If your printer keeps printing blank pages, the first thing you should do is check your cartridges. This process may vary depending on different types of printers. If you don’t know how to do it, consult your printer documentation for instructions.
Here is what you should check:
Check whether your ink cartridges are clogged.
Blocked or clogged ink cartridges may prevent your printer from functioning properly. To fix your problem, you can clean your ink cartridges from the printer control panel or clean it manually.
Check the ink levels on your printer.
Low or empty cartridges can cause your printer to print blank pages. Check the ink levels on your printer and replace your cartridges if necessary.
Remove and reinstall your cartridges.
Defective or disconnected cartridges may also be the reason why your printer prints blank pages.
Remove your cartridges to check if any of them is defective. If you find any damaged cartridges, replace it.
If all your cartridges are in good condition, your problem may be caused by a poor connection between your cartridges and your printer. To fix it, remove and reinstall your cartridges.
Make sure your cartridges all work properly, and then try printing a page. If your problem still exists, try the fix below.
Fix 2: Run the Windows printer troubleshooter on your computer
Running the Windows printer troubleshooter is one of the simplest methods to check your printer issue.
What is the printer troubleshooter? The printer troubleshooter is a Microsoft built-in utility that can detect and fix your printer issue automatically.
Follow the instructions below to see how to use the printer troubleshooter:
If you’re on Windows 7 or 8…
1) On your keyboard, press the Windows logo key, and then type troubleshooting.
2) Select Troubleshooting.
3) Click Use a printer.
4) Click Next.
Wait for your computer to automatically detect your printer issue, and then follow the on-screen instructions to fix it. When the troubleshooting process is complete, print a page to see if your printer works correctly.
If no printer issue is identified, try fix 3.
If you’re on Windows 10…
1) On your keyboard, press the Windows logo key and type troubleshooting.
2) Select Troubleshooting settings.
3) Click Printer, and then click Run the troubleshooter
Wait for the troubleshooting process to be complete, and then try printing a page to see if this method helped. If your problem persists, read on and check the fix below.
Fix 3: Download and run HP Print and Scan Doctor
When your HP printer doesn’t work correctly, you can also run HP Print and Scan Doctor to troubleshoot your HP printer.
HP Print and Scan Doctor is a free tool that you can use to find the root cause of your printer problem. Follow the instructions to see how to download and run it:
1) Download HP Print and Scan Doctor from the HP support website.
2) Open the downloaded file and follow the on-screen instructions to install HP Print and Scan Doctor.
3) Run your HP Print and Scan Doctor.
4 ) Click Start and follow the on-screen instructions to resolve your printer problem.
If your problem persists after the troubleshooting process is complete, there are 2 more fixes you can try.
Fix 4: Update your HP printer driver
Printer problems may occur if you’re using the wrong HP printer driver or it’s out of date. So you should update your printer driver to see if it fixes your problem.
There are two ways you can get the right driver for your HP printer: manually or automatically.
Manual driver update – You can update your HP printer driver manually by going to the HP support website for your HP printer, and searching for the most recent correct driver. Be sure to choose only the driver that is compatible with your Windows version.
Automatic driver update – If you don’t have the time, patience or computer skills to update your HP printer driver manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct driver for your exact HP printer, and your Windows version, and it will download and install them correctly:
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the HP printer driver to automatically download the correct version of this driver, then you can manually install it (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
Fix 5: Configure your Printer Spooler service
In some cases, damaged Printer Spooler files on your computer might be the reason why your HP printer keeps printing blank pages. If this your problem, configure your Printer Spooler service can help. Here is how:
1) On your keyboard, press the Windows logo key and type services.
2) Select Services.
3) Double-click Printer Spooler.
4) Click Stop, and then click OK.
5) Open Windows File Explorer (on your keyboard, press the Windows logo key and E at the same time).
6) Go to C:\Windows\System32\spool\PRINTERS:
7) Delete all files in this folder.
8) On your keyboard, press the Windows logo key and type services.
9) Select Services.
10) Double-click Printer Spooler
11) Click Start. Then, make sure Startup type is set to Automatic and click OK.
Try printing a page to see if your printer works properly now.
Hopefully this article helped in resolving your problem. If you have any questions and suggestions, please feel free to leave a comment below.