Mouse Lags, Freezes, Stutters in Windows 10 [Fixed]

By Sophie Luo in Driver Error Tags: mouse

If you’ve upgraded to Windows 10 and found that your mouse lags or freezes without obvious reasons, you’re not alone. Many Windows users have reported about this problem before. The most likely reasons could be interference from certain hardware or software. 

But no worries, freezing mouse is fixable problem and you can do it by yourself. Here are 4 solutions for you to try. You may not need to try them all. Just work from the top down until you find one works for you. 

1: Reinstall Mouse Driver
2: Update Graphics Card Driver

3: Check Local Area Network Settings
4: End Realtek Audio
Other options

Method 1: Reinstall Mouse Driver

Before we begin, you should try your mouse on another computer to see if the lagging or freezing problem continues. 

If your mouse works well on the other computer, your mouse or the mouse driver could be at fault. To fix it: 

1) On your Keyboard, press the Windows logo key and X at the same time. Click Device Manager

2) Expand Mouse and other pointing device.

3) Right-click your mouse and click Uninstall



Click OK

If you’re prompted to restart your computer, click Yes



4) If you choose not to restart your computer right after the uninstall, go to the tool bar in Device Manager and click Scan for hardware changes.

If the mouse is currently not working, you can press F5 on your keyboard and the scan will start. 


Windows will help you reinstall the drivers for your mouse. 

If Windows cannot help you find the correct mouse driver for your device, you might need to look for the driver by yourself on the manufacturer’s support website. 

Method 2: Update Graphics Card Drive


The problem could also be caused by outdated graphics card driver. To solve it, you can update your display driver. There are two ways for you to update your graphics card: manually or automatically. 

Manual driver update – You can update your graphics card driver manually by going to the manufacturer’s website and searching for the most recent correct driver. Be sure to choose only drivers that are compatible with you variant of Windows 10. 

Automatic driver update – If you don’t have the time, patience or computer skills to update the graphics card driver manually, you can do it automatically with Driver EasyDriver Easy will automatically recognize your system and find the correct drivers for your exact video card, and your variant of Windows 10, and it will download and install them correctly: 

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to the mouse device to automatically download and install the correct version of this driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Method 3: Check Local Area Network Settings


Disabling LAN and using wireless card to connect to the Internet also helps to solve the problem. To do it: 

1) Click the Start button and select Control Panel

2) View by Small icons, click Network and Sharing Center

3) Click Change adapter settings

4) Right-click your LAN card and click Disable

5) In the same window, right-click your Wi-Fi network card and click Enable

Method 4: End Realtek Audio


Realtek audio card might interfering your mouse, and thus with the lagging problem. To fix it: 

1) Right-click the task bar at the bottom of the screen and click Task Manager



2) Right-click Realtek audio.exe and click End Task



If the above methods don’t work, go check your Task Manager which applications could be at fault in occupying unconventional amount of disk usage. When you locate any suspicious applications, right-click them and click End Task to see if the mouse lagging problem resolved.  

Other options


1) Disable Cortana. It’s been proved that disabling Cortana helps fix your freezing mouse. 

2) Disable ATI HotKey Poller service. It’s reported that ATI Catalyst drivers including an ATI HotKey Poller service would input lag on certain system configurations. If you don’t need the ATI hotkeys, just disable this service. 

Here is how: 

a) Press the Windows key and R at the same time, type services.msc in and press Enter


b) Locate ATI HotKey Poller service on the right side of the pane. Then double-click it. 

c) You will be in the Properties window. Change the Startup type to Disabled. Then click Apply and OK



d) Restart your computer. 

3) Don’t use USB hubs to connect your mouse. Directly connect your mouse and keyboard to your computer via the ports at the back of your PC to ensure the best performance. 

4) Try disconnect other USB peripherals, a digital camera, USB disk drive and so on, temporarily to see if this problem is caused by some conflicts.  

  • MIS_Prof

    If you’re using a Logitech mouse, try uninstalling the Logitech Options software. This worked like a charm for me.

  • RedGamerOG

    Avira Antivirus is the problem, if you are having this problem and you have avira, uninstall it.

  • RedGamerOG

    I used it too, after uninstalling it, it worked!

  • tyoer snoyer

    I just put on the minimum setting for pointer trails

  • T Kol

    Graphics card updated drivers solved it. Thanks!

  • Shawn Rogers

    I found installing SetPoint from Logitech’ website stopped my lag.

  • gfbghffggf

    Driver Easy has a very good solution. Mouse pointer is now work normally – it it very old drivers to chipsets. THANK YOU.

  • Adam

    Updating of graphics card driver resolved my problem. Thanks

  • Bob Dame

    I switched from a Microsoft wireless mouse (MS Wireless Notebook Optical Mouse 3000) to a Logitech mouse and problem solved. I had been using the MS mouse on desktop throughout Win 10 roll-out but did not experience lag until latest update. Had tried all other setting adjustments without correcting, but Logitech mouse did the trick.

  • Richard Tenerelli

    None of that worked for me, but the fix was simple once I found it. My new USB Wireless Logitech mouse was causing all of the problems.

    • That’s not a fix.

      • Brayden Dauben

        thanks, thats exactly what my problem is

      • Thomas Kerr

        Fixed it for me. CHECK PLEASE!

  • Valters Baumanis

    my mouse lag problem was caused by CPU throttling – CPU getting too hot, try cooling pad if you have a laptop, that helped me