Windows 10 Mouse Lags, Freezes, Stutters [Solved]

Sophie Luo, in Driver Error Tags: mouse

If you’ve upgraded to Windows 10 and found that your mouse lags or freezes without obvious reasons, you’re not alone. Many Windows users have reported about this problem before. The most likely reasons could be interference from certain hardware or software. 

But no worries, freezing mouse is fixable problem and you can do it by yourself. Here are 4 solutions for you to try. You may not need to try them all. Just work from the top down until you find one works for you. 

1: Reinstall Mouse Driver
2: Update Graphics Card Driver

3: Check Local Area Network Settings
4: End Realtek Audio
Other options

Method 1: Reinstall Mouse Driver

Before we begin, you should try your mouse on another computer to see if the lagging or freezing problem continues. 

If your mouse works well on the other computer, your mouse or the mouse driver could be at fault. To fix it: 

1) On your Keyboard, press the Windows logo key and X at the same time. Click Device Manager

2) Expand Mouse and other pointing device.

3) Right-click your mouse and click Uninstall

Click OK

If you’re prompted to restart your computer, click Yes

4) If you choose not to restart your computer right after the uninstall, go to the tool bar in Device Manager and click Scan for hardware changes.

If the mouse is currently not working, you can press F5 on your keyboard and the scan will start. 

Windows will help you reinstall the drivers for your mouse. 

If Windows cannot help you find the correct mouse driver for your device, you might need to look for the driver by yourself on the manufacturer’s support website. 

Method 2: Update Graphics Card Drive

The problem could also be caused by outdated graphics card driver. To solve it, you can update your display driver. You can do it by yourself by downloading it from manufacturer website. 

If you don’t have the time, patience or computer skills to update the Realtek driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks:

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to the mouse device to automatically download and install the correct version of this driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Method 3: Check Local Area Network Settings

Disabling LAN and using wireless card to connect to the Internet also helps to solve the problem. To do it: 

1) Click the Start button and select Control Panel

2) View by Small icons, click Network and Sharing Center

3) Click Change adapter settings

4) Right-click your LAN card and click Disable

5) In the same window, right-click your Wi-Fi network card and click Enable

Method 4: End Realtek Audio

Realtek audio card might interfering your mouse, and thus with the lagging problem. To fix it: 

1) Right-click the task bar at the bottom of the screen and click Task Manager

2) Right-click Realtek audio.exe and click End Task

If the above methods don’t work, go check your Task Manager which applications could be at fault in occupying unconventional amount of disk usage. When you locate any suspicious applications, right-click them and click End Task to see if the mouse lagging problem resolved.  

Other options

1) Disable Cortana. It’s been proved that disabling Cortana helps fix your freezing mouse. 

2) Disable ATI HotKey Poller service. It’s reported that ATI Catalyst drivers including an ATI HotKey Poller service would input lag on certain system configurations. If you don’t need the ATI hotkeys, just disable this service. 

Here is how: 

a) Press the Windows key and R at the same time, type services.msc in and press Enter

b) Locate ATI HotKey Poller service on the right side of the pane. Then double-click it. 

c) You will be in the Properties window. Change the Startup type to Disabled. Then click Apply and OK

d) Restart your computer. 

3) Don’t use USB hubs to connect your mouse. Directly connect your mouse and keyboard to your computer via the ports at the back of your PC to ensure the best performance. 

4) Try disconnect other USB peripherals, a digital camera, USB disk drive and so on, temporarily to see if this problem is caused by some conflicts.  

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  • Bob Dame

    I switched from a Microsoft wireless mouse (MS Wireless Notebook Optical Mouse 3000) to a Logitech mouse and problem solved. I had been using the MS mouse on desktop throughout Win 10 roll-out but did not experience lag until latest update. Had tried all other setting adjustments without correcting, but Logitech mouse did the trick.

  • Richard Tenerelli

    None of that worked for me, but the fix was simple once I found it. My new USB Wireless Logitech mouse was causing all of the problems.

    • That’s not a fix.

      • Brayden Dauben

        thanks, thats exactly what my problem is

      • Thomas Kerr

        Fixed it for me. CHECK PLEASE!

  • Valters Baumanis

    my mouse lag problem was caused by CPU throttling – CPU getting too hot, try cooling pad if you have a laptop, that helped me