To play Rockstar games such as Grand Theft Auto on PC, you need the Rockstar Games Launcher. So if the launcher is not working, your access to these games are blocked. For some, it’s stuck on the loading screen or freezing on startup. To help users who have this issue to troubleshoot it, we’ve gathered some fixes.

Try these fixes

You may not need to try them all; simply work your way down the list until you find the one that works for you.

  1. Run the launcher with admin’s rights
  2. Update your graphics driver
  3. Flush your DNS cache
  4. Disable firewall and antivirus software
  5. Perform a clean boot
  6. Reinstall the launcher & Social Club application

Fix 1: Run the launcher with admin’s rights

When a program won’t open properly, it could be a compatibility issue. To fix it, run it in compatibility mode and grant it with administrative privileges. Here’s how you can do this:

1) From your desktop, right-click on Rockstar Games Launcher and select Properties.

run Rockstar Games Launcher with compatibility mode with administrator priviledges

2) In the Properties window, select the tab Compatibility. Check the option Run this program in compatibility mode for: and Run this program as an administrator. Then click Apply > OK.

run Rockstar Games Launcher with compatibility mode with administrator priviledges

After applying the changes, open the launcher and it should be loading properly. But if that doesn’t work, don’t worry. There are other fixes for you.

Fix 2: Update your graphics driver

Your graphics card is one of the core components of your computer. And your graphics driver is essential for getting top performance from your GPU. When you have an issue of the launcher not working as expected, your outdated or faulty graphics driver might be the culprit. To fix it, you need to update your graphics driver.

There are mainly two ways you can update your graphics driver: manually and automatically.

Option 1: Manually update your graphics driver

To update your graphics driver manually, you can go to the official website:


Then find the driver corresponding with your Windows version, download and install it manually by following the on-screen instructions.

Option 2: Automatically update your graphics driver (recommended)

If you are not familiar with computer hardware, and if you don’t have the time to update your graphics driver manually, you can, instead, do it automatically with Driver Easy. It’s a useful tool that automatically recognizes your system and finds the correct drivers for it.

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any outdated drivers.

update drivers automatically with Driver Easy to fix Beyond Light FPS drops

3) Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system.
(This requires the Pro version which comes with full support and a 30-day money-back guarantee. You’ll be prompted to upgrade when you click Update All. If you don’t want to upgrade to the Pro version, you can also update your drivers with the FREE version. All you need to do is to download them one at a time and manually install them.)

The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at

After updating drivers, restart your computer and open your launcher to check if it goes back to normal.

Fix 3: Flush your DNS cache

Not being able to open the launcher properly may indicate there’s something wrong with the internet connectivity. To troubleshoot it, you need to clear the DNS cache. Here are the steps you can follow:

1) Press the Windows logo key to open the Start menu. Type cmd. Right-click Command Prompt from the results and select Run as administrator.

run command prompt as administrator

2) In the Command Prompt window that appears, type the following command and then press Enter.

ipconfig /flushdns

If successful, the Command Prompt will report back with “Successfully flushed the DNS Resolver Cache.”

flush DNS cache

Once done, restart your computer and open your launcher to check if it works.

Fix 4: Disable firewall and antivirus software

Windows firewall or antivirus software can help protect your computer from malware attacks. But sometimes they would block your programs from launching or accessing the internet. Therefore, we would suggest you disable those antivirus software and Windows firewall before opening your Rockstar Games Launcher:

1) On your keyboard, press the Windows + R keys simultaneously to invoke the Run box.

2) Type or paste control firewall.cpl and click OK.

disable windows firewall

3) From the left menu, click Turn Windows Defender Firewall on or off.

disable windows firewall

4) Select Turn off Windows Defender Firewall (not recommended) for Domain network, Private Network and Public network. Then click OK.

disable windows firewall
This may put you at greater risk for malware attacks. To be advised, don’t visit any unknown websites. If necessary, repeat the similar steps to turn on the firewall.

Also, if you have any antivirus software installed on your system, make sure you click on the up arrow icon near the system tray, right-click on the program, and choose the option to disable or exit the program. 

If this didn’t help, try the next fix below.

Fix 5: Perform a clean boot

If your launcher doesn’t work, there’s probably some software interfering with your launcher. To diagnose the issue, you can perform a clean boot.

1) On your keyboard, press the Windows logo key and R at the same time to open the Run dialog box.

2) Type msconfig and press Enter to open the configuration window.

how to open the System Configuration window

3) Select the Services tab, then check Hide all Microsoft services and click Disable all.

how to perform a clean boot

4) Under the Startup tab, click on Open Task Manager.

how to perform a clean boot

5) Under Startup in Task Manager, for each startup item, right-click the item and select Disable.

how to perform a clean boot

6) Close Task Manager.

7) On the Startup tab of System Configuration, select OK. When you restart the computer, it’s in a clean boot environment.

Fix 6: Reinstall the launcher & Social Club application

If all else fails, you might need to consider reinstalling the apps.

1) On your keyboard, press the Windows logo key and R at the same time to open the Run dialog box.

2) Type appwiz.cpl and press Enter.

how to uninstall an app

3) Locate Rockstar Games Launcher and Rockstar Games Social Club. Right-click and select Uninstall for each. (Wait for one program to finish the uninstallation and then uninstall the other. )

uninstall Rockstar games launcher and Rockstar social club

Then press Windows + E keys simultaneously to open the File Explorer. Then navigate to C:Users*YourUserName*Documents or C:Users*YourUserName*OneDriveDocuments. Back up the files inside the Rockstar Games folder and then delete this folder.

Once done, download the launcher from the official website. Then double-click on the installation file to install it. When the Rockstar Games Launcher is successfully installed, it’ll automatically start installing the Rockstar Games Social Club application.

This has worked for many users and I hope you find it helpful too!

However, if none of the fixes mentioned above work for you, give VPN a shot. We received feedbacks from some users that they were able to open their Rockstar Games Launcher when using a VPN.

If you’re not sure which VPN apps to choose, here are some recommendations:

So these are the fixes for the Rockstar Games Launcher not working issue. Hopefully, they do the trick. If you have any ideas or questions, please leave us a comment below. We’ll get back to you as soon as possible.

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