Solved: Windows 10 Explorer Keeps Crashing

April Cai, in Common error Tags: Windows 10



It’s a very annoying and frustrating thing if the File Explorer keeps crashing when you search files. But don’t worry. You CAN get rid of this trouble through this guide.  

Here’re 4 fixes you can try to troubleshoot this problem. You may not have to try them all; just work from the first one until you solve your problem.

Fix 1: Clear File explorer history
Fix 2: Launch Folder Windows In A Separate Process
Fix 3:
Run netsh and winsock reset
Fix 4: Give your account full permission to access the folder content

Fix 1. Clear File explorer history

1) Type control in the search box from Start. Then click Control Panel from the result.



2) Enter file in the search box on the top right of the Control Panel window. Then click File Explorer Options from the result.

3) Click Clear to clear File Explorer history. Then click Apply > OK.

4) Press the Windows logo key  and at the same time to open your File Explorer and check to see if it works fine.

Fix 2. Launch Folder Windows In A Separate Process

1) Type control in the search box from Start. Then click Control Panel from the result.



2) Enter file in the search box on the top right of the Control Panel window. Then click File Explorer Options from the result.



3) Tap on the View pane. Tick on Launch folder windows in a separate process in Advanced settings. Click Apply > OK.

4) Press the Windows logo key  and at the same time to open your File Explorer and check to see if it works fine.

Fix 3. Run netsh and winsock reset


1) Type cmd in the search box from Start. Then right-click Command Prompt to select Run as administrator.

2) Click Yes when prompted by the User Account Control.

3) Type the following command in the Command Prompt window and press Enter to run it.

netsh winsock reset




4) Reboot your Windows 10.
5) Press the Windows logo key  and at the same time to open your File Explorer and check to see if it works fine.

Fix 4. Give your account full permission to access the folder content

1) On your keyboard, press the Windows logo key  and at the same time to open the File Explorer.

2) Right-click on any file folder in your File Explorer. Then click Properties.



3) Tap on the Security pane.Then click Advanced.

4) Click Change on the pop-up window. Then enter your account name in the box and then click OK.

NOTE:  If you aren’t sure your account name, follow these:
Click Advanced > Find Now.
Find and click your account from search results.
Then click OK to on the previous window.



5) Now it will automatically back on Advanced Security Settings window.
Tick on Replace owner on subcontainers and objects.
Then click OK.



6) Back on your File Explorer window, this time right-click on the file folder which you want to set full access to your account. And click Properties.
Then click Advanced Add.



7) Click Select a principal. Then enter your account as the previous steps you set and click OK.



8) Once you had set your principal, set the Type to Allow. Tick on Full Control under Basic permissions. Then click OK.



9) Click OK when it back on each previous window.

10) Press the Windows logo key  and at the same time to open your File Explorer and check to see if it works fine.

Help Us Improve Article
  • abe eba

    why do we have to solve the issue and not Micro soft who is selling it

  • Waleed Al Fanjary

    million thanks its worked perfect !

  • agogohome

    Makes absolutely no difference at all! File Explorer still crashes.

  • Frederick VDS

    Excellent! Worked like a charm…Thanks a million!