No sound from your USB headset? No worries. Here you’ll be relieved to know it’s possible to fix. Read on and find how…

Try these fixes:

  1. Do not plug your USB headset while Windows 10 is booting
  2. Run the Hardware Devices troubleshooter
  3. Set your USB headset as default device
  4. Update your audio driver

Note: Before we go, plug your headset into different USB ports and replace your USB headset with another one to check if the issue is due to headset. If it doesn’t work either, then go with fixes below. 

Fix 1: Do not plug your USB headset while Windows 10 is booting

Some conflicts could exist between your USB headset and other USB devices. In order to avoid this conflict occur, please be sure to plug your USB headset after your computer gets into Windows 10.

In this case, you can unplug your USB headset first, and reboot your Windows 10. Then plug your USB headset when Windows 10 starts.

Check if your headset works properly now.

Fix 2: Run the Hardware Devices troubleshooter

The troubleshooter can find and automatically fix some problems with your computer. 

  1. Type troubleshooting in the search box from the Start menu. Then click Find and fix problems on the top.

  2. Click Hardware and Sound.

  3. Click Hardware and Devices.
  4. Click Next.
  5. Now the troubleshooter starts detecting problems. Complete troubleshooting by following on-screen instructions.

After that, check if your headset works properly now.

If you fail to find Hardware and Devices Troubleshooter in Control Panel, that’s probably because your computer version is after Windows 10 build 1809. The version has removed the Hardware and Devices Troubleshooter. Don’t worry, you can still run the Hardware and Devices Troubleshooter in this way:

  1. Right-click on the Start button, then click Windows PowerShell (Admin).
  2. Copy and paste msdt.exe -id DeviceDiagnostic in the PowerShell, then press the Enter key.
  3. You’ll see the Hardware and Devices window popping out. Click Next.
  4. Follow the on-screen instructions to finish the process.
  5. Relaunch your computer and check the issue is resolved or not.

Fix 3: Set your USB headset as default device

  1. Right-click on Speakers/Headphone icon at the bottom right of your taskbar. Then click Playback devices
  2. Highlight your headset, then click Set Default. Click OK.

Check if your headset work properly now.

Fix 4: Update your audio driver

An old, corrupted or missing audio driver can also cause your USB headset not working. You can update your driver to solve this problem.

You can download the latest driver from your computer manufacturer’s website or,. if you’re not confident, or don’t have enough time and patience, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

  1. Download and install Driver Easy. Then run it on your Windows.
  2. Click Scan Now.  It will quickly detect all drivers problems of your computer. Your printer driver is no exception.
  3. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
    Note: You can also do it for free if you like, but it’s partly manual.
  4. Restart your computer and check to see if your headset works.

If you have any questions or problems, you’re welcome to leave comments below, we’ll try our best to help.

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