USB Headset not Working on Windows 10 [Solved]

April Cai, in Driver Error Tags: Windows 10


You want to enjoy a video or music on your Windows 10, but when you plug your USB headset into your computer, you can hear nothing. What a frustrating and annoying problem. However, you can fix it with our guide here.

We give you 4 methods to try; Work down the list until you find the one that works.

Note: Before we go, plug your headset into different USB port and replace your USB headset with another one to check if the issue is due to headset. If it doesn’t work either, then go with fixes below. 

Fix 1: Do not plug USB headset while Windows 10 is booting
Fix 2: Run the Hardware Devices troubleshooter
Fix 3: Set your USB headset as default device
Fix 4: Update your audio driver

Fix 1: Do not plug USB headset while Windows 10 is booting

Some conflict could exist between your USB headset and other USB devices. In order to avoid such conflict occur, make sure plug your USB headset after your computer gets into Windows 10.

In such case, you can unplug your USB headset first, and reboot your Windows 10,. Then plug your USB headset when Windows 10 starts.

Check if your headset work properly now.

Fix 2. Run the Hardware Devices troubleshooter

Troubleshooter can find and automatically fix some problems with your computer. 

1) Type troubleshooting in the search box from Start menu. Then click Find and fix problems on the top.



2) Click Hardware and Sound.

3) Click Hardware and Devices.



4) Click Next.



5) Now the troubleshooter starts detecting problems. Complete troubleshooting by following on-screen instructions.



After it’s done, check if your headset work properly now.

Fix 3. Set your USB headset as default device

1) Right-click on Speakers/Headphone icon at the bottom right of taskbar. Then click Playback devices.



2) Highlight your headset, then click Set Default. Click OK.



Check if your headset work properly now.

Fix 4. Update your audio driver

An old, corrupted or missing audio driver can also cause your USB headset not working. You can update your driver to solve this problem.

You can download the latest driver from your computer manufacturer’s website or,. if you’re not confident, or don’t have enough time and patience, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

1) Download and install Driver Easy. Then run it on your Windows.

2) Click Scan Now.  It will quickly detect all drivers problems of your computer. Your printer driver is no exception.



3) Click Update next to your flagged printer driver to automatically download and install the correct version of this driver (you can do this with the FREE version). 

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).



4) Restart your computer and check to see if your headset works.

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