Windows 10 Freezes on Startup or Boot [Solved]

April Cai, in Common error Tags: Windows 10



When you try to boot your computer into Windows 10, sometimes it might fails, as a result, it just freezes. You may be annoyed and frustrated. But don’t worry. Many other Windows 10 users also have this problem. With this guide, you can fix this problem by yourself.

How do I fix it? 

There’re 5 solutions here you can try to fix this problem. You may not have to try them all; just work you way down the list until you find the one works. 

IMPORTANT: You’ll need to be logged into Windows on the problem computer to try any of these solutions. If you can’t log into Windows, restart it in Safe Mode, then try these solutions.

Method 1: Disable fast startup
Method 2: Update your device drivers
Method 3: Try unplugging anything that is USB-connected
Method 4: Disable AppXSvc
Method 5: Windows 10 Recovery Options

Method 1. Disable fast startup

1) Type power option in the search box from Start, then click Power & sleep settings from the top of the result.

2) Click Additional power settings.



3) Click Choose what the power button does.



4) Click Change settings that are currently unavailable.



4) Untick Turn on fast startup (recommended)Then Click Save Changes.


5) Reboot your Windows 10 into the normal mode to see if it succeeds.

Method 2: Update your device drivers

This problem can also be caused by a outdated, incorrect or corrupt system driver. You should verify that all your devices have the right driver, and update those that don’t. 

If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. 

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee): 

1) Download and install Driver Easy. 

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to all the flagged drivers to automatically download and install the correct version of this driver (you can do this with the FREE version). 

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

4) Reboot your Windows 10 into the normal mode to see if it succeeds.

Method 3.Try unplugging anything that is USB-connected

Like if you plug USB mouse, the USB dongle or any other USB devices into your PC, try to unplug them. 

Reboot your Windows 10 into the normal mode to see if it succeeds.

Method 4. Disable AppXSvc


1) On your keyboard, press the Windows logo key  and R at the same time to invoke the Run box.

2) Type regedit and click OK.

Click Yes when prompted by User Account Control.

2) Go to HKEY_LOCAL_MACHINE SYSTEM ControlSet001 Services.



3) Click AppXSvc. Then double-click Start.



4) Set the start value to 4. Then click OK.


5) Reboot your Windows 10 into the normal mode to see if it succeeds.

Method 5. Windows 10 Recovery Options

If unluckily, you still cannot access your Windows 10 with all the fixes above, follow Windows 10 Recovery Options to make your Windows back to the early time working properly.

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  • Ross

    This has been happening to me for months, usually only if I do a restart from within Windows but a cold boot is normally OK. Today it hit hard and took Windows almost 10 minutes to eventually boot into the login screen after several failed attempts when updating my AV so I was a little concerned as I’d updated my motherboard and CPU a few months back and started thinking it may be a hardware fault. Decided to google it and I’m so glad to find out it’s not just me. Now I need to work through the options and see if any of them fix it. Sadly it’s one of these things which doesn’t happen all the time so it’s hard to be sure, but thank you for the suggestions.

  • David Gilbert

    All of these solutions start from a working Windows. If you can’t get past the freeze logo with spinning dots, how are you ever supposed to access any of these solutions? The F8 recovery options also freeze at the “preparing automatic repair” spinning wheel.

    • April Cai

      Hi, David. It’s advised to boot your Windows 10 into safe mode, then perform the solutions in the safe mode. It’s a note at the beginning of the post. You can check it there.:)