Windows 10 Search Not Working [Solved]

By Sophie Luo in Technical Tips Tags: system
Windows Search and Cortana

If you’re having problems using Cortana or Search on Windows 10, we have here some effective methods that are going to help you fix this problem. 

Note that not all Windows 10 users have this problem and the exact cause remains unclear, there is not a general fix for it. But the following methods are re

Method 1: Restart your computer
Method 2: Restart Cortana / Search process
Method 3: Modify Windows Search service
Method 4: Restore indexing services
Method 5: Run the built-in troubleshooter

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1: Restart your computer

If you haven’t restarted your computer to see if the problem is gone, do it now before you proceed with the following steps, especially for those who are used to let the computer hibernate instead of shutting it off when not using. 

2: Restart Cortana / Search process

1) Right-click the task bar at the bottom of your computer desktop and choose Task Manager

2) Press the C key on your keyboard and better locate the process Cortana, then right click it and choose End task

If you can find Search process (press S key to better help you locate it), also right-click it and choose End task

3: Modify Windows Search service

1) On your keyboard, press the Windows logo key and R at the same time, then type services.msc in the search box and press Enter

2) Press W key to faster locate Windows Search option, and then right-click it and choose Properties

3) Change the Startup type to Automatic, and then click OK to save the change and exit. 

4) Restart your computer after this. 

4: Restore indexing services

1) Follow the path: Start button > Control Panel (View by Small icons> Indexing Options

2) Click the Advanced button. 

3) In the newly open window, click Rebuild button under Troubleshooting category. 

You will be seeing this notification window, just click OK to continue. 

5: Run the built-in troubleshooter

1) On your keyboard, press the Windows logo key and R at the same time, type in control and press Enter

2) View by Small icons, then click Troubleshooting

3) Click View all

4) Click Search and Indexing

5) Click Next

6) Tick the box or boxes for the appropriate troubleshooting process you see. Then click Next to continue. 

7) When the troubleshooting process finishes, Windows 10 should be able to tell you what went wrong and what you can do to fix it. 

Last but not the least

If the above options still cannot help you fix the Cortana or Search issue in Windows 10, you might need to perform a Reset or Refresh of your Windows. 

If you need more help, here are the detailed tutorial: 
How to Reset Widows 10? 
How to Refresh Windows 10?
How to downgrade Windows 10 to Windows 7/ 8 / 8.1? 

  • Fatheredpuma81

    Nope doesn’t work.
    I have done all of these things and changed the stuff in the indexer around 3 times now even triple checking that EXE’s show up.

  • Phillipe

    Hi! Thank you for the tips. The search works now, but after typing the name of the file it shows nothing until I click on type of document on the upper menu, or go to the hidden list with all types of documents. I also have windows 10 on other machine and there I just type the name and it shows everything with that name. Any ideas?

    • Jürgen Zädbag