Start Menu Not Working in Windows 10 [Solved]

Sophie Luo, in Program issue Tags: Windows 10

If you have recently upgraded Windows 10 and found that Start button not working or Start menu not opening, here are some effective ways to help you fix it. Read on and follow the easy-doing steps with images below. 

Note: Before you proceed with the following methods, you should creating a system restore point first, just in case any unwanted error happens. 

Step 1: Download Microsoft Start Menu Troubleshooter
Step 2: Check and Repair Corrupt Windows Files 
Step 3: Create a New User Account 
Step 4: Refresh Your PC

Step 1: Download Microsoft Start Menu Troubleshooter

 
One of the first things you should do is to download and install Microsoft Start menu troubleshooter.

Apparently, Microsoft has recognized how prevail this issue is so its technicians has a targeted program to help you with this problem. 

It will check if the Start Menu and Cortana are installed correctly, and whether registry key permissions and database corruptions are in place and more stuff like these.  


Step 2: Check and Repair Corrupt Windows Files

1) Right-click the blank space on your task bar of your desktop at the bottom and choose Task Manager



2) On the top of the Task Manager window, select File option and then choose Run new task.

3) When the Create new task window open, type in powershell. Make sure that you have not made any typo.

Then tick the box for Create this task with administrative privileges. Press OK to continue. 

4) Type sfc /scannow in the window, make sure you have made no typo and hit Enter key.

Wait for a while for the whole process to complete. If the result you see is the same with the screen shot below, it means that there are no corrupt files can be found. 


But if you are seeing the following notification: Windows Resource Protection found corrupt files but was unable to fix some (or all) of them

You need to type the following command into the PowerShell window: DISM /Online /Cleanup-Image /RestoreHealth. Make sure that you have made no typo and hit Enter key.

This will allow Windows to download files from Windows Update to replace the corrupt ones. Still, it could take a while, wait with patience. 

Step 3: Create a New User Account 

1) Right-click the task bar of your desktop at the bottom and choose Task Manager


2) On the top of the Task Manager window, select File option and then choose Run new task



3) When the Create new task window open, type in powershell. Make sure that you have not made any typo.

Then tick the box for Create this task with administrative privileges. Press OK to continue. 

4) In PowerShell window, type in the following command: 

net user NewUsername NewPassword /add

Make sure that you have made no typo and then hit Enter.

We are using the username easeware and password drivereasy as an example, you should have you preferable username and password.

Please do not use any spaces and pay attention to the capital letters. 

5) Restart your computer and then log into the new user account. Your Start menu should work now, so you can change the new local account to a Microsoft account and transfer your files and settings. 

Step 4: Refresh Your PC 


If you have tried all the above methods, but still you don’t see any promising signs, there is still one more solution left for you to have a try: perform a refresh on your Windows 10. 

If you want to know more information about refresh in Windows 10, here is a post for you. 

PRO TIP

If your Start menu still refuses to work, it’s likely that you need to update your device drivers. You can choose to download and update drivers from website of your PC manufacturer or via Device Manager. 

If you don’t have the time, patience or computer skills to update your drivers manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee): 

1) Download and install Driver Easy. 

2) Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers. 

3) Click the Update button next to any flagged driver to automatically download and install the correct version of this driver (you can do this with the FREE version).

Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). 

Help Us Improve Article
  • Monkey D Luffy666

    Hey i have already tried many solutions from youtube such as boot options, powershell option and while doing that my problems have gone even bigger now my hot keys such as brightness sound doesnt works , my wifi and ethernet also doesnt works. and i tried your solution by downloading that file in other laptop and while installing it, it tells this troubleshooter doent works with this version windows what to do?? please help

    • Sophie.Luo

      Hi.
      We’d love to help but we need more information from your side to make sure that we’ve got the whole picture. When you said “it tells this troubleshooter doesn’t work with this version of Windows”, could you please tell us what error code you saw? There is usually an error code coming along with such a notification. We’d love to help you out if we have enough information. Thanks in advance for your reply.

    • Cesar Chavez

      Hey that happend to my once because i runt this script 10services_default.bat, that script
      deactived the wifi and ethernet, i modified the script basically just make sure the WLAN Autoconfig is started and configured to start with windows.