Windows Update Stuck at 0% [Solved]

Camilla Mo, in Common error Tags: Windows
Windows Update not working issue is common in all Windows versions. In this post, you will learn how to fix Windows Update stucking at 0KB issue. Steps apply to  Windows 10, 7 & 8.

Windows Update Stuck at 0KB 0%

Solution 1: Do Nothing

Yes. You just need to wait and be patient. Then you would see the download  jump up to a high percentage. The reason why this happens is unknown. But many Windows users who encountered this issue like you got rid of it in this way. Wait for several hours. It may work like a charm for you.

Solution 2: Disable All Non-Microsoft Services

This simple solution has worked for many people. Try it. It may fix your issue too.

Follow these steps.

1. Press Win+R (Windows logo key and R key) at the same time. A Run dialog box will open.

2. Type msconfig in the run box and click on OK button.


3. Click the Services tab and check the box next to Hide all Microsoft services.



4. Click Disable all button and click OK button.


5. Restart your PC for the changes to take effect.

6. Launch Windows Update and download the updates again.

Tip: After downloading the updates, open System Configuration dialog box and enable all disabled services.

Uncheck the box next to Hide all Microsoft services and click Enable all button. Then click OK button.


Solution 3: Temporarily Turn Off Windows Firewall


Windows Firewall may block the download. Turn off Windows Firewall and see if it works for you.

Follow these steps to turn off Windows Firewall.

1. Open Control Panel.

2. View by Small icons and click on Windows Firewall.



3. In left  pane, select Turn Windows Firewall on or off.


4. Select Turn off Windows Firewall (not recommended). Then click OK button.
Tip: You can turn it on again after Windows updates are done.



5. Download Windows Updates again.

Solution 4: Use Anti-virus Software to Scan Your Computer

The problem could be of Trojans. If you have installed anti-virus software on your computer, use it to scan your computer to detect any possible virus.

Solution 5: Stop and Restart Windows Update Service

Follow these steps:

1. Press Win+R (Windows logo key and R key) at the same time. A Run dialog box will open.

2. Type services.msc in the run box and click OK button.


3. Find Windows Update service. Right-click on it and click Stop on the context menu.



4. Open C:\Windows\SoftwareDistribution and delete all contents there.


5. Restart Windows Update service. Right-click on Windows Update service and click Start.


6. Download the updates again.

Hope the solutions here will fix your Windows Update stuck at 0KB 0% issue. If you find a useful solution not mentioned in this post, welcome to share it here.

Help Us Improve Article
  • pastos

    This worked for me.

    I am running Comodo firewall. I tried enabling the windows firewall but was complaining that the “Windows Firewall” service was not running.

    I went to services and found it, enabled it and then started it.
    Then in the Firewall settings in Control panel I switched the firewall On for private and public networks, hit OK and updates started downloading immediately.

    Hope it helps the next guy as well.

  • Eduard L

    None of the steps did work for me, but after many many trials and error, I find a similar fix to solution 5.

    From solution 5.

    Step 1.Win+R
    Step 2.services.msc
    Step 3. Find Windows Update service. Right-click on it and click Properties on the context menu, and then find and click DISABLE
    Step 4. Restart PC.

    Step 5. Again repeat Step 1, 2, and at step 3 where you find Windows Update service. Right-click on it and click Properties on the context menu, and then where you hit Disable, hit Manual.

    You will be now able to manually update windows.
    Automatic windows update seems the problem right here.. After many months of not being able to update, I am finally up to date.

    You are welcome!