DNS_PROBE_FINISHED_NXDOMAIN Error [Fixed]

Camilla Mo, in Network issues Tags: chrome

If you’re getting the “DNS_PROBE_FINISHED_NXDOMAIN” error message when you try to visit some websites, don’t worry. This is one of the most common DNS errors particularly in Chrome. You can fix the problem with one of the solutions below.

What is DNS and why this error occurs?

Before moving on to the solutions,  you may want to know what DNS is and why this error occurs. If you don’t care about this and just want to fix the problem instantly, you can skip this part.

DNS is a short term for Domain Name System, which is responsible for matching the IP (Internet Protocol) address with a domain name. Usually, we use the domain name to visit a website (for example, google.com). But actually, it’s the IP address that allows us to visit the website successfully. Each domain name has a valid IP address (for example, one of google.com’s IP addresses is 74.125.224.72). We use the domain name instead of the IP address because the domain name is easier for us to remember.

Every time when you type the domain name into your browser, the DNS will look for the IP address of the domain name and return the result to you. If the DNS find the IP address, you’ll visit the website successfully. If DNS fails to look for the IP address, you may receive DNS errors like “DNS_PROBE_FINISHED_NXDOMAIN”.

How can you fix the problem?

Here are four methods you can try to resolve the problem. You may not have to try them all. Just start at the top of the list until you find the one that fixes the problem.

Method 1: Restart DNS Client service
Method 2: Release & renew IP address
Method 3: Change DNS server 
Method 4: Disable any VPN  and antivirus software temporarily

Method 1: Restart DNS Client service

The DNS Client service resolves and caches DNS domain names enabled by default on Windows 10. Mostly, restarting the service would resolve the problem.

Follow these steps:

1) On your keyboard, press Win+R (Windows logo key and R key) at the same time to invoke a Run command.

2) Type services.msc and press Enter.

3) On your keyboard, press the D key to faster locate DNS Client item. Right-click on it and click Restart.

4) Close the browser and try again to visit the webpage.


Method 2: Release & Renew IP Address

If you visited the website before, the IP address probably is stored in DNS cache. This is in order to reduce bandwidth and return time. When you try to visit a website, the DNS first looks for the IP address in DNS cache. If the cache is outdated or corrupt, this error may occur. So to resolve the problem, you can try to flush the cache and renew the IP address. 

Follow these steps:

1) On your keyboard, press Windows logo key and R key at the same time to invoke a run command. 

2) Type cmd then press Ctrl+Shift+Enter to open an administrator Command Prompt. (Don’t just press Enter or click OK as it won’t open the command prompt in administrator mode.).

3) Type ipconfig /release and press Enter on your keyboard. This is to release the IP address.

4) Then type ipconfig /flushdns and press Enter on your keyboard. This is to clear the DNS cache.

5) Then type ipconfig /renew and press Enter on your keyboard. This is to renew the IP address.



6)Type netsh int ip set dns and press Enter on your keyboard. This is to reset IP settings.

7) Type netsh winsock reset and press Enter on your keyboard. This is to reset Winsock Catalog.

8) Restart your PC and check to see if the problem is resolved.


Method 3: Change DNS Server

The problem can be caused by DNS itself, particularly if you’re using the ISP’s (Internet Service Provider) default DNS or the router’s DNS. A cheaper router may cause DNS problem. To fix the problem, you can change your current  DNS to Google’s public DNS (8.8.8.8 and 8.8.4.4). 

You may want to check what your current DNS is (if not, skip this part):

1) On your keyboard, press the Windows logo key and R key at the same time to invoke the Run command.

2) Type control panel and press Enter.

 3) View by Small icons and click Network and Sharing Center.

3) Click Ethernet.

4) Click the Details button.

5) See the IPv4 DNS Server.

How to change your current DNS to Google’s public DNS

Follow steps below to change the current DNS to Google’s public DNS:

1) On your keyboard, press the Windows logo key and R key at the same time to invoke the Run command.

2) Type control panel and press Enter.



3) View by Small icons and click Network and Sharing Center.



3) Click Change adapter settings.



4) Right-click the network that you’re using and click Properties.

5) Highlight item Internet Protocol Version 4 (TCP/IPv4) and click Properties.

6) Under “Use the following DNS server addresses”, set Preferred DNS server as 8.8.8.8 and set Alternate DNS server as 8.8.4.4. Then click OK. See below image:

Method 4: Disable Any VPN Temporarily

Some VPN (Virtual Private Network) or Antivirus software may block the DNS. If you’re using a VPN or Antivirus software, disable them temporarily and check to see if the problem is resolved.

IMPORTANT: Be extra careful about the websites you visit when the Antivirus software is disabled, as some virus can harm your computer easily without protection. After you tried this method, it’s recommended you enable the VPN or the Antivirus software again.

Hope this post helps you resolve the DNS_PROBE_FINISHED_NXDOMAIN error. If you have any questions, please leave your comments below. I’d be happy to answer your any questions. 

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  • penelope

    I don’t how to say THANK YOU. I only found my solution here after so much searching. Amen.

    • Camilla Mo

      Hi penelope,

      Thanks for your comment.

      I’m glad that it helps. May I know which one works? That may help others as well.

      Thanks.

  • Nizar

    I did the steps above and it still didn’t work. Then I remembered I added 0.0.0.0 http://www.facebook.com in the hosts file (Windows/system32/driver/etc/hosts). I removed it and then it worked. 🙂

    • Camilla Mo

      Hi Nizar,

      Thanks for your comment. The solution may help other users as well.