Fix USB Mass Storage Device Driver Issue

By Camilla Mo in Driver Error

If the USB Mass Storage Device has a yellow mark next to it in Device Manager, it means the driver is not correctly installed. And it could cause the usb device not recognized by PC. To resolve the problem, you can try the top solutions in this post.

Solution 1: Uninstall the Driver

Follow these steps to uninstall the driver.

1. Open Device Manager.

2. Right-click on USB Mass  Storage Device and select Uninstall.

3. If prompted for the continue, click OK button. Click the box next to Delete the driver software for this device (If you see this).

4. Restart your PC. Then Windows will reinstall the driver.

Solution 2: Update the Driver

If the problem persists after updating the driver, please try updating the driver. Go to your PC manufacturer’s website to download the latest USB driver. To locate the right driver, you need to know the PC model and the operating system version (See How to Get Operating System Version).

If you have difficulty downloading the driver manually, you can use Driver Easy to help you. Driver Easy can scan your computer to detect all problem drivers in your computer, then give you a list of new drivers. If the USB driver is corrupted, Driver Easy will detect it and provide you with the new driver. With Driver Easy PRO version, all you need to do is click your mouse two times.

1. Click Scan Now button. The scanning process will take a few seconds. After scanning completes, you will get the new drivers instantly.

2. Click Update All button. Then all drivers will be downloaded and installed automatically. You can also just click the “Update” button to download and install the USB driver.

Driver Easy PRO provides 30-day money back guarantee. If you can’t use Driver Easy to solve the USB Mass Storage Device Driver issue, you can ask for a full refund.

You should resolve the problem with these two solutions.

  • James Valdevia
    • Camilla Mo

      Hi James,

      In your case, it seems you’re not prompted to select “Delete the driver software for this device”. Just click OK to uninstall the driver.

  • Arjun Banala

    Uninstalling the Device Driver and restarting the machine worked out for me, thanks for the advice…!

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