Disc/ DVD/ CD Drives Not Showing/ Missing on Windows 10 [SOLVED]

After upgrading to Windows 10, the other devices are working perfectly. But out of the blue, you could not find the DVD drive option in This PC (Windows 10 OS) window like the following screen shot. 



Also, it is nowhere to be seen in Device Manager



You can’t even see the DVD/CD-ROM drives option when you choose to Show hidden devices. 

 


You figure that it might be a driver issue so the first thing comes to you is to install a DVD/CD-ROM driver provided by the computer manufacturer. But the problem is, the chances for you to find such driver is very small, because DVD/CD-ROM driver is usually provided by Windows and it could take years for the computer manufacturer to provide the DVD/CD-ROM driver if they decide to produce any.

In this case, you might need to seek alternatives to get this problem fixed. This tutorial done on Windows 10 shows you how you could fix this problem by yourself.


How to fix DVD/CD drives missing problem in Windows 10? 

Method One: Manually fix corrupted registry entries

Note
: Before you use this method, it is recommended that you back-up and restore your registry first, just in case something went wrong. 

1) Press WIN+R at the same time to invoke a Run command. Type in regedit and press Enter


2) Follow the path 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

 
3) Look for UpperFilters and LowerFilters strings on the right side panel. 


4) Right click them and choose Delete





Method Two: Create a registry subkey

If you can’t see UpperFilters and LowerFilters in the Registry pane, please follow the steps below. 

1) Open Registry again. 

2) Follow the path 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\


3) Right click on the blank space on the right panel, when the New option pops up, choose Key


4) Create a new Controller0 key under atapi key. 



5) Select the new Controller0 key. On the right side of the pane, right click on the blank space and choose DWORD(32-bit) Value



6)  Set the name as EnumDevice1 and press Enter. Then double click it to set the Value data as 1. Press OK to save the setting. 



7) Exit Registry Editor. 

8) Restart your computer.  



Method Three: Uninstall IDE ATA/ ATAPI controllers

1) Go to Device Manager

2) Locate IDE ATA/ ATAPI controllers category. 

3) Right click the first option ATA Channel 0 and choose Uninstall



4) Do the same with ATA Channel 1 option. 


5) Still, repeat if you have more options under IDE/ ATAPI controllers category. 

6) Reboot your computer after these changes. 

Or you could press the Scan button on the top of the panel and let the system Scan for hardware changes for you.  



7) Your computer will be able to help you with the detection of the DVD for Windows 10. 



Method Four: Update the driver

If none of the above suggestions work, it is time for you to consider whether or not it has something to do with the driver. Since you cannot see the DVD/CD-ROM device in your device manager, updating the driver via Windows Update is out of the picture. 

In this case, it is suggested that you give Driver Easy a shot.

Driver Easy is a program that helps you detect and update missing or outdated drivers with ease. With the help you Driver Easy, all you need to do is 1) scan for the out-dated or missing driver and 2) update the drivers needed. 



The free version of it is equally powerful as the paid professional version. If you would like to enjoy more features and a much faster download speed, you could have a try at our professional version. If you are not satisfied with it, you could ask for a refund within 30 days. 

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Sophie Luo, in Driver Error
    1. Hi, Sherry.

      Please refer to Method 2 step 3) and you will see that the key is created by clicking the empty space on the right pane and then choose New > Key. You need to rename the key to Controller0.

      If there is more that I can do to help, please feel free to ask.

  1. hey I also try this solution step by step but stil I didn,t found my dvd/cd-rom drives. my dvd/cd-rom drives is missing in device manager.pls give me your any other solution.

    1. Hi this have happened to me twice and in both instances Reset have fixed the problem successfully
      Just go to Reset–select the option to keep all your files, you will have to re-install all your apps again though, but it will bring your dvd drive back

  2. I have a dua core windows 10 upgrade and sometimes my dvdrom shows and other times I have to restart it for it to show.

  3. hi man. from many post on internet only yours help. a did it all, and nothing, and then the uninstal ata/atapi gets results. thx

  4. Hi, I only have the Intel (R) 8 Series SATA AHCI Controller – 9C03 option in Method 3 – is it safe to uninstall this?

    1. Hi, you can have a try at the uninstall.

      If it doesn’t help, you can download the driver from the link below and then install it back on again:

      http://support.lenovo.com/us/en/downloads/ds103941
      https://www.drivereasy.com/wp-admin/edit-comments.php#comments-form
      Or you can download Driver Easy and have a go at it to see if it helps you detect the CD/ DVD Rom drives you need.

      Please send us update whether the options are helpful or not.

      Have a good day.

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