When you fail to access another computer of the same network, or when you cannot log in to the Microsoft Store, you may see the 0x800704cf error code. This string may seem confusing, but the problem is not hard to solve at all.
We cover solutions for both situations listed above. You may not try them all; simply work down the list for your case until you find the one that does the trick.
- If you see 0x800704cf error when connecting to a network PC
- If you see 0x800704cf error when accessing the Microsoft Store on Windows 10
- Bonus tips: Update your network driver
Fix 0x800704cf error when connecting to a network PC
It’s very frustrating when you want to access another network PC to share files or perform specific tasks but are interrupted by the 0x800704cf error. No worries. You can follow the guide below to put things back on track.
Fix 1 – Change adapter options
The network adapter enables your computer to transmit and receive data on a local area network. If you’re having the 0x800704cf error, try changing the adapter settings to see if that resolves the problem.
1) Right-click the network icon in the notification area.
2) Click Open Network & Internet settings.
3) Select Status. Then, click Change adapter options.
4) Right-click the network you’re currently using, and click Properties.
5) Uncheck Client for Microsoft Networks, and click OK.
Restart your device and check if the 0x800704cf goes away. If not, continue with the next fix below.
Fix 2 – Reset TCP/IP
TCP/IP is a suite of rules that allow computers to communicate on a network. So if there’s something wrong with the TCP/IP settings, the 0x800704cf error may occur. To see if that’s the case, you can simply do a reset.
1) Type cmd in the search box. Then, right-click Command Prompt and click Run as administrator.
2) Click Yes when you’re prompted to continue.
3) In the command prompt window, type in the following commands and press the Enter key after each command.
netsh winsock reset
netsh int ip reset
Now that the DNS cache is cleared, NetBIOS entries are refreshed, and both the IP settings and Winsock catalog is reset, you should reboot your computer for the changes to take effect. After that, check if the issue persists; if yes, head towards the last fix.
Fix 3 – Reinstall the network adapter
If all the methods above ended nowhere, you should reinstall the network adapter in case it’s corrupted and causes the 0x800704cf error.
1) On your keyboard, press the Windows logo key and R at the same time to open the Run box. Then, type devmgmt.msc and click OK.
2) Select the View tab, and click Show hidden devices.
3) Double-click Network adapters to view all the devices under this category.
4) Right-click a device and click Uninstall device.
5) Click Uninstall.
6) Delete all the devices one by one under Network adapters.
After completing the steps above, restart your machine, and Windows will automatically reinstall the network adapters. The 0x800704cf error should be gone now and you can connect to another network PC without hassle.
Fix 0x800704cf error when accessing the Microsoft Store on Windows 10
When you fail to access the Microsoft Store, this 0x800704cf error will appear. It implies you’re not connected to the Internet, even though you are, as you can use the browser and other applications normally. But don’t worry; here’s a list of fixes that can help.
Fix 1 – Sign in with Microsoft account
The 0x800704cf error can arise when you’re logged in using a local account. Try signing in to your Microsoft account and see if the issue is resolved.
1) Click the Start button and click the Settings icon.
2) Click Accounts.
3) Select Your info in the left pane. Then, click Sign in with a Microsoft account instead.
4) Enter your account and password to sign in.
5) Go back to Your info, and click Verify.
Follow the on-screen instruction to verify your identity. Then, open your Microsoft Store and see whether the 0x800704cf code still pops up or not. If this method isn’t helpful, don’t despair. Have a look at more fixes below.
Fix 2 – Run the Windows troubleshooter
If the 0x800704cf error keeps appearing when you’re using the Microsoft Store, the Windows built-in troubleshooter is an effective tool that may help you out.
1) Type troubleshoot in the search box and click Troubleshooting settings.
2) Scroll down to click Network Adapter. Then, click Run the troubleshooter.
3) Select All network adapters, and click Next.
4) Wait for the troubleshooting process to complete, and close the troubleshooter.
5) Click troubleshoot in the search box and click Troubleshooting settings to open the troubleshoot menu again.
6) Scroll down to click Windows Store Apps and click Run the troubleshooter.
Follow the on-screen instruction to fix any detected issues. Then, launch the Microsoft Store and check if it works without error. If not, please try the Fix 3 below.
Fix 3 – Reset the Microsoft store
If your Microsoft isn’t working properly for whatever reason, one of the solutions is clearing the stored data and resetting it back to the default.
1) Click the Start button and click the Settings icon.
2) Click Apps.
3) Select Apps & features. Then, scroll down to click Microsoft Store, and click Advanced options.
4) Scroll down and click Reset.
5) Click Reset.
Open your Microsoft Store, and the 0x800704cf error won’t be disturbing you anymore.
Network issue like 0x800704cf error is a common PC problem but it’s insufferable. There’s so much you can’t do without the Internet, and even worse, you can’t search a solution to fix it. If you’ve frequently run into this kind of issues such as no or slow Internet access, be sure to check our bonus tips below.
Bonus tips: Update your network driver
An outdated or a faulty network driver is known to be the culprit of most network problems. To keep your network connection smooth and strong, you should check if you install the up-to-date network adapter driver. If not, update them, in either way you want.
Manual driver update – You can update your network adapter driver manually by going to the manufacturer’s website, and searching for the most recent correct driver. Be sure to choose only drivers that are compatible with your Windows version.
Automatic driver update – If you don’t have the time, patience or computer skills to update your network adapter driver manually, you can, instead, do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct driver for your exact network adapter, and your Windows version, and it will download and install them correctly:
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the flagged network driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
If you need assistance, please contact Driver Easy’s support team at firstname.lastname@example.org.
Hopefully this post helped you get rid of the 0x800704cf error. If you have any questions or suggestions, feel free to leave a comment below.