How to Fix NVIDIA Installer failed issue in Windows 10

Camilla Mo, in Common error Tags: DriversGraphics CardsNVIDIAWindows 10
Download Driver Easy  Free to update the NVIDIA driver successfully. What you need is a couple of mouse clicks.

 

“NVIDIA Installer failed” issue is a common issue in Windows 10. When you are installing NVIDIA drivers, if you get this error, try solutions here to fix it.

Why you got this error?

After you upgrade the system to Windows 10, Windows Update will attempt to download and install GPU drivers in the background. This can sometimes take up to 5-10 minutes. If you attempt to install NVIDIA driver during this time, you would probably get the installation failed error.

How do you fix it?

After upgrading system, let Windows sit for at least 15 minutes to ensure the background download and installation is complete. After that, reboot your PC then install the driver again.

Please select “Custom” and check “perform clean installation” (when you see below two screens) while installing the driver.

perform clean installation 2

If the problem is not resolved, you can resolve it with one of the 4 solutions below.

Solution 1: Update the Nvidia Driver Using Driver Easy

Installing incompatible driver can cause this error. Before you move on to further steps, try to use  Driver Easy to install the driver. All you need is 2 clicks.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to a flagged Nvidia driver to automatically download and install the correct version of this driver (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

Here take NVIDIA GeForce GTX 1080 for example. Driver Easy will detect the Nvidia graphics card installed on your computer.

Solution 2: Temporarily Turn Off Any Antivirus Software or Firewall

Some antivirus software would block some files then the installation will not complete successfully. Like “Comodo” antivirus, many computer users have reported it makes NVIDIA drivers update fail. So if you are running antivirus software or opening firewall, please turn them off during installation. Please make sure their all processes are turned off. You can check and kill all processes in Task Manager.

IMPORTANT: After installing the driver, remember to re-enable the antivirus software and firewall which could keep your PC safe.

To do that, follow steps below:

1) Hold down Ctrl+Alt keys and press Delete on your keyboard. Then click Task Manager

Turn Off Any Antivirus step 1

2) In Task Manager, click Processes tab. Find all remaining processes of the antivirus software then kill them on each.

3) Click on the process, then click End task to end the process.

4) Reboot your PC for the changes to take effect. After that, try installing the NVIDIA driver again. Please select “Custom” and check the box for “perform clean installation” while installing the driver.

 

Solution 3: Kill All NVIDIA Processes and Delete the Related Files

1) Go to Task Manager. In the Processes tab, end tasks of any running NVIDIA software.

2) Delete following NVIDIA files if existed (You might be required to log in as administrator to delete the files.) :

C:\Windows\System32\DriverStore\FileRepository\nvdsp.inf file

C:\Windows\System32\DriverStore\FileRepository\nv_lh file

C:\Windows\System32\DriverStore\FileRepository\nvoclock file

C:\Program Files\NVIDIA Corporation\

C:\Program Files (x86)\NVIDIA Corporation\

3) Reboot the system then install the driver again. Please select “Custom” and check “perform clean installation” (when you see below two screens) while installing the driver.

install the driver again 1

install the driver again 2

Solution 4: Reinstall the operating system

The final solution you can try is to reinstall Windows. Note: Reinstalling Windows will remove all files, documents and the software stored in the drive where the system is installed on. Before you get started, please back up all important files and documents.

After reinstalling the system, try to install the driver again.

 

Hope solutions here help you resolve the problem.

Help Us Improve Article
  • bob

    I can’t get past the system check, now what

    • Camilla Mo

      Hi bob,

      I’m sorry that I could not locate your issue due to limited information.

      If you tried using Driver Easy and the problem persists, please feel free to contact our support team at support@drivereasy.com for further assistance.

      If I can be of any further help, please provide more information about the problem you are having. Screen shots of the problem would be appreciated.

  • Amos Ochieng

    A clean install worked for me. Thanks

  • Hazzan Mohammad Zaved

    lol
    the final solution is the solution of every problems

  • Sourabh Srivastava

    Windows 10 user go to settings – update & security – for developer – on developer mode install Nvidia driver than set it back to sideload apps 100% working.

    • Camilla Mo

      Hi Sourabh Srivastava,

      Thanks for your sharing.

  • Daniel Mendoza

    Thanks so much for this article solution one worked fast and easy.

  • ƤΛŦƦłx

    fail, im doing all step (except the third and fourth step), and fail, can someone give me the video? because i don’t want to do the step 4

  • Larcenciel

    thx it work . i think the solution is kill the antivirus lol

  • Camilla Mo

    Hi Christopher Hoffmann Jacob,

    I am glad that it helps.

  • bobby singh

    do we have to close antimalware service executables also plz reply

    • Camilla Mo

      Hi bobby singh,

      The problem can be caused by several issues. Please try all solutions one by one.

  • Muhammad Fahrurrazi

    Worked 😀 Thank you for solution

  • Navi46

    Thaaanks solution 1 worked><~\\

  • Debashish patara

    When I install my nvidia geforce gtx 1050ti it says your Windows version is not compatible..But I have Windows 10 pro so any 1 have solution for this place help me

  • Theodore Kazinski

    Been struggling with this a long time, havent updated in several months due to this. Solution 1 worked for me, just did custom and clean install. Appreciate the help.

    • Kushanav Bhuyan

      Solution 1 also worked for me. Thank you. At least way more helpful than Nvidia themselves. Bless you.

  • Bjarne

    Please select “Custom” and check the box for “perform clean installation.
    Did it all nothing help.
    I dont have “custom” so what can i do, this it not the first time i have problems with nvidia, sorry i cant remember what did last time, but that works….. last time….
    Regards
    Bjarne

  • dabest

    Stupid antivirus, why it would block an essential process we’ll never know but thank you people who state the obvious i would of never thought the anti virus was that dumb 🙂

  • Chris Woodward

    Anyone get past the GSOD issue with the Preview release?
    I upgraded to the Win10 preview release and Green Screen of Deathed over and over so I did a clean install and now I can’t install the latest drivers. I have the 960.  

    • Ernoic

      New update fix it

  • Travis

    Solution 2 worked! God bless people like you!!!

  • Sarath K S

    Disabling the (kaspersky) antivirus and performing a clean install worked for me.

    For the people who did not get the option for the clean install after going through “Custom Install”, let it fail. after that I got a description like box saying the install was failed. At the botttom of the box check “Clean Install” and try again. (You still wont get the option, but it will perform a clean install)

  • George Johnson

    I did exactly what it said and turned off antivirus and firewall stuff. Then without restarting my computer it all installed perfectly thanks!

  • Frannie

    I violated one of my cardinal rules in troubleshooting; “consider the obvious”. The problem was AVAST anti-virus. Since it’s always running and Windows Updates always work, I ignored the possibility that it could be contributing to the problem. Reading this blog made me smack my forehead. Once I disabled AVAST, the update ran. The problem was particularly annoying because after applying the update with AVAST on, the system would not boot to the desktop. It just hung spinning the dots (Windows 10 Pro). I had to restart, F11 to the boot menu and then go into safe mode. to back out the error. After the better part of a day, I read this blog and the problem was resolved in 15 minutes. Thanks.

  • moneer

    thaaaaaaaaaaaaaaaaaaaaaaaaaank you alot you dont know how much you helped me

    • Eddie

      Worked thanks.

    • Eddie

      Thank you very much it worked. I tried the second option and it worked. However, also take a look at nivida’s troubleshooting page. I have gtx 1060

  • Theo

    In addition to the steps mentioned, anyone with this problem can try uninstalling/cleaning all drivers with DDU (Display Driver Uninstaller):

    http://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=700

    My driver wouldn’t update until I ran this program and now it’s updated, so well worth the try.

    Also, it recommends using safe mode (which is one of the options when starting the program. This worked for me.

  • Colin

    These fixes don’t always work, but it’s just as easy to install the driver via the computer management console:
    Right click ‘This PC’, click on ‘Device Manager’ in left pane then click on ‘Display Adapter(s)’ in right pane.
    Right click the Nvidia card and choose ‘Update Driver Software’, browse to C:\NVIDIA\DisplayDriver\xxx (xxx being latest version of driver) then just click next and follow prompts to install driver.

    This assumes that you have already manually downloaded the driver file from nvidia.com and unzipped the driver package by clicking on the exe file – the driver will be extracted to the above directory.

    • Captain Blong-Krup Warbspling

      Thanks. This worked for me.

  • Francisco Soza

    Thanks a lot!
    Spent hours finding a solution and this helped me to solve it.
    After turning firewall and antivirus off, the instalation failed again. Then I realized I also had that YAC (yet another cleaner) program which was preventing my Nvidia card from installing.

    It have not been able not uninstall it, but stoping the service and turning it manual, was enough to make a clean and succesfull instalation of the driver.

  • Oliver

    When I did the clean install (Which I did before reading this arricle) it deleted my drivers but failed again. Now I Have a pc wihout gpu and internet and Sound. If somebody could Help that would be really Nice. Thanks.
    Oliver

  • npham

    Mine just put a sign:”Unable to run NVIDIA Install the configuration file is missing”. Is there any webpage to download this configuration file

  • Mark O’Shea

    Thank you so much! I have been trying to fix this after I installed Driver update 375.86 as it just failed to download all the components.
    I followed your advice and switched off my firewall and McAfee livesafe, restarted the PC and done the install……….success!!

    • Muie

      reinstall windows or reboot computer

  • Raees Ahmed

    I am Raees dar from Gujrat
    I am using evga gtx 960 ftw 4gb gaming card
    before this I am facing some errors of drivers like 7zip error and so and so
    now I installed new driver
    1- download driver from gefore.com any new driver
    2- extract this driver from 7zip
    3- open device manager, properties find your card driver and double click
    4- press driver button and then update driver
    5- press browse my computer for driver software button
    6- find the drive where u extract driver ( newly extracted)
    7- window will now find the driver and thats all.
    8- Raees dar Gujrat, Translator, Designer, pc gamer, lover, 03016212007

  • umar

    Thanks Man! Its works for me!

  • aman

    thanks dude.. that switching off antivirus and anti spyware software helped me. i dint had any idea that this thing can also cause problem coz i have downloaded driver from nividia’s site only.. thanks mate

  • Guy

    Hi everyone, after windows 10 anniversary update, my NVIDIA GeForce GTX did work anymore.
    To fix this :(no need to reboot)
    1)open Taskmanager and kill all programs called Nvidia
    2) go to Nvidia site and charge GeForce_Experience_v3.1.0.52.exe
    3)go to C:\Program Files\NVIDIA Corporation\GeForce Experience Service\ and delete all the files of this reoertory
    4)reinstall GeForce_Experience_v3.1.0.52.exe
    5)no need to reboot : it works.

  • Saturn830

    So this is interesting- I just can’t do a custom install to begin with. The option is there but when I click it there are no options (excluding the ‘permission to make changes to your computer’ one) and it automatically starts installing as with ‘Express’ which pretty soon gets me an error message.

  • Frank

    I deleted Comodo antivirus, and had a perfect install.

    Thank you !!!!

  • Gene

    Solution 2 solved most of my worries for the day 😀 Thanks alot!

  • Stephen G.

    Uninstalling the mentioned files in step 2 and deactivating firewall(s), worked like a charm for me. Thanks for the info

  • Eddie

    Solution one fixed it for me, thank you

  • Lynchmob

    The 2nd solution worked for me…I used DDU (Driver Display uninstaller) to remove all nvidia files. After system reboot I went to task manager and ended all of the tasks that involved in security programs…then went into my windows settings and turned off windows defender and everything related to that…downloaded the drivers and did a clean install from nvidia and it actually worked! Been trying for days to get this done and I’m definitely not computer savvy, but the solution on this site helped. Thank you!

  • Serrovsky

    It works very well. Thanks a lot 🙂

  • Sunjeeve

    as i attempted sol 2 above; system prevented me from deleting the files.
    Change security settings to allow EVERYONE full access.
    Clean install the driver and it worked.

    • Mo ma ha

      I just uninstall my nvidia, and install it again with clean install, and after rebooting the system it was all good but it’s stuck at checking for updates. Please help me! I got Nvidia Gforce 940m 4GB

  • Tibor

    I LOVE youu!!! Solution 2 worked for me!! Thank you maaan <3 I don't have words to explain how much you helped me!!! Thank you for helping me solve this big problem!!
    God bless you!!

  • Paul M

    Clean Installation worked for me. Thanks very much.

  • christopher taylor

    Thank you working now I had to disable Comodo anti virus, Do a clean install of nvidia drivers. alls working.
    Cheers.

  • Jack

    Finally after so many useless tries I found this page and the first method didn’t work (gave up hope after this )
    But then I tried the second method and boom it worked … phew now I’m relieved

  • yurmom1337

    Hey, Disabling Kaspersky total security 2016 and the clean installation option worked for me. thank you for the great info. u r the best!

  • Arlindo Bastos Filho

    BEFORE you Reinstall Windows 10, You MUST to Uninstall Microsoft Visual C++ 2013 Redistributable using files vcredist_x64_13.exe (64 bits) AND vcredist_x86_13.exe (32 bits). Do a searching for these files.

    NVidia Setup fail at this moment because another process is using same instalation.

    Nvidia Setup will reinstall Microsoft Visual C++ 2013 again for you.

    Do a clean installation too.

    It Worked for me.

    Nvidia Setup will reinstall Microsoft Visual C++ 2013 again for you.

    Do a clean installation too.

    It Works for me.

    • Gertjan

      Thank you, thank you, thank you.
      Uninstalling visual c++ 2013 finally worked for me.

    • Mr Blue

      Perfect this worked 100%

      Thank you