How to Fix NVIDIA Installer failed issue in Windows 10

By Camilla Mo  Common Errors  DriversGraphics CardsNVIDIAWindows 10   79 Comments

Fix nvidia installer failed issue

NVIDIA Installer failed” is a common error in Windows 10.  If you get this error when you’re installing NVIDIA drivers, try the solutions we’ve listed here to fix it.

Why did you get this error?

After you upgrade your system to Windows 10, Windows Update will attempt to download and install GPU drivers in the background. This can sometimes take up to 5-10 minutes. If you attempt to install NVIDIA driver at the same time, there’s a good chance  you’ll get this installation failed error.

How do you fix it?

After upgrading your system, let Windows sit for at least 15 minutes to ensure any background downloads and installation are complete. After that, reboot your PC then install the driver again.

When you install the driver, and the below two screens appear, make sure you select “Custom” and check “Perform a clean installation”.

perform clean installation 2

If you’re still experiencing issues, you can try one of the four solutions below.

Solution 1: Update the Nvidia Driver Using Driver Easy

Installing an incompatible driver can cause this error. Before you move on and try further steps, try using Driver Easy to install the driver. It’s as simple as two clicks.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.

3) Click the Update button next to a flagged Nvidia driver to automatically download the correct version of this driver, then you can manually install it (you can do this with the FREE version). Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

See the below example of the NVIDIA GeForce GTX 1080. Driver Easy will detect the Nvidia graphics card installed on your computer and install the correct driver for this specific hardware.

Solution 2: Temporarily Turn Off Any Antivirus Software or Firewall

Some antivirus software would block certain files, which prevents you from successfully completing your installation. For example many “Comodo” antivirus users have reported that it causes NVIDIA driver updates to fail. So if you’re running antivirus software or a firewall, your might need to turn them off during your installation. You’ll also need to make sure all their processes are turned off. You can check and kill all processes via your Task Manager.

IMPORTANT: After installing the driver, remember to re-enable your antivirus software and firewall to help keep your PC safe.

To temporarily disable your antivirus software and firewall, follow the steps below:

1) Hold down your Ctrl+Alt keys and press Delete on your keyboard. Then click Task Manager

Turn Off Any Antivirus step 1

2) In Task Manager, click Processes tab. Find all the processes that relate to your antivirus software.

3) Click on each process, then click End task to end it.

4) Reboot your PC for the changes to take effect. After that, try installing the NVIDIA driver again. Make sure you select “Custom” and check the box for “perform clean installation” while installing the driver.

 

Solution 3: Kill All NVIDIA Processes and Delete the Related Files

1) Go to Task Manager. In the Processes tab, end all NVIDIA tasks.

2) Delete the following NVIDIA files if they exist. (Note: You might need to log in as an administrator to delete the files.) :

C:\Windows\System32\DriverStore\FileRepository\nvdsp.inf file

C:\Windows\System32\DriverStore\FileRepository\nv_lh file

C:\Windows\System32\DriverStore\FileRepository\nvoclock file

C:\Program Files\NVIDIA Corporation\

C:\Program Files (x86)\NVIDIA Corporation\

3) Reboot the system, then install the driver again. Make sure you select “Custom” and check “Perform a clean installation” (when you see the two screens below) as you install the driver.

install the driver again 1

install the driver again 2

Solution 4: Reinstall the operating system

The final solution you can try is to reinstall Windows.

Note: Reinstalling Windows will remove all files, documents and the software stored in the drive where the system is installed. Before you get started, please back up all important files and documents.

After reinstalling the system, try to install the driver again.

That’s it! We hope these solutions have helped you get your NVIDIA installer working properly.

55
55 people found this helpful